We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.
IBM SevOne Network Performance Management (NPM) is known for its capacity management and comprehensive network data collection. Users value its flexibility in monitoring various devices and metrics, efficient scalability, and API integration with platforms like ServiceNow. The real-time reporting capabilities provide valuable network health insights. However, customization is difficult, the high availability system is costly, and administrative issues exist, such as disappearing report objects without alerts.