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IBM SevOne Network Performance Management (NPM) pros and cons

Vendor: IBM

4.2 out of 5

54 reviews
96% willing to recommend

3,504 followers

Pros & Cons summary

IBM SevOne Network Performance Management (NPM) enables real-time network performance reporting and distribution, enhancing network monitoring with universal connectors and ServiceNow integration. Its scalability supports large environments and adapts to advanced telemetry needs. However, software upgrades are difficult, alert snoozing is absent, and visualizations require improvement. Vendor integration and reporting need enhancement, and high availability is costly, risking data loss. Tech buyers should consider these factors when assessing NPM's capabilities.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IBM SevOne Network Performance Management offers the ability to create various real-time network performance reports, beneficial for immediate access and distribution.

The solution's flexible architecture allows for system extension and the capacity to handle large environments by adding another cluster pair.

IBM SevOne Network Performance Management is particularly valued for its scalability, enabling seamless operations even in extensive environments.

The automation feature is efficient when the CMDB is in sync, streamlining network performance monitoring processes.

Rich API capabilities and universal collector support provide customization and flexibility in data collection, integration, and monitoring.

CONS

Software upgrades are complex and not user-friendly.

Lack of a service mode setup prevents alert snoozing during specific incidents.

Customization is challenging, requiring advanced analytics and language skills.

Integration with non-Cisco SD-WAN and different vendors needs improvement.

High-frequency polling is data-intensive, impacting system performance.

IBM SevOne Network Performance Management (NPM) Pros review quotes

SM

Manager of REN Operations at Rogers Communications

Apr 13, 2021

We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.

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GP

DevOps Manager at Spark New Zealand

Jun 10, 2021

The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive.

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reviewer1552815

Senior Manager of Global Network at a retailer with 10,001+ employees

Apr 12, 2021

The most valuable feature as of late has been the API integration with ServiceNow.

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IBM SevOne Network Performance Management (NPM)

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Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

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reviewer1571181

Network Analyst at ATOS

May 6, 2021

Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic.

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AD

Network Tool Manager at a financial services firm with 10,001+ employees

Apr 13, 2021

The out of the box reports and workflows are pretty good and they meet our requirements well.

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JB

Associate Director at a wellness & fitness company with 10,001+ employees

Aug 17, 2022

SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.

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WV

Wilmer Geo Velasquez

Sr. System Manager at ATOS

Mar 30, 2021

One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.

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AP

Amarnath Palaniswamy

Solution Architect at a media company with 10,001+ employees

Jun 16, 2021

In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.

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reviewer1597794

Network Engineer at a financial services firm with 1,001-5,000 employees

Jun 9, 2021

We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem.

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JO

Lead Engineer, Monitoring Tools Team at Lumen

Mar 19, 2022

It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly.

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IBM SevOne Network Performance Management (NPM) Cons review quotes

SM

Manager of REN Operations at Rogers Communications

Apr 13, 2021

The reporting of NMS is good, but it could be better.

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GP

DevOps Manager at Spark New Zealand

Jun 10, 2021

We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight.

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reviewer1552815

Senior Manager of Global Network at a retailer with 10,001+ employees

Apr 12, 2021

Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them.

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IBM SevOne Network Performance Management (NPM)

Free Report: IBM SevOne Network Performance Management (NPM) Reviews and More

Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

842,296 professionals have used our research since 2012.

reviewer1571181

Network Analyst at ATOS

May 6, 2021

There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge.

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AD

Network Tool Manager at a financial services firm with 10,001+ employees

Apr 13, 2021

The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box.

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JB

Associate Director at a wellness & fitness company with 10,001+ employees

Aug 17, 2022

The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered.

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WV

Wilmer Geo Velasquez

Sr. System Manager at ATOS

Mar 30, 2021

One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development.

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AP

Amarnath Palaniswamy

Solution Architect at a media company with 10,001+ employees

Jun 16, 2021

The reports are easy to configure but they are a bit outdated in terms of appearance and visualization.

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reviewer1597794

Network Engineer at a financial services firm with 1,001-5,000 employees

Jun 9, 2021

With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information.

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JO

Lead Engineer, Monitoring Tools Team at Lumen

Mar 19, 2022

High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular.

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Product Categories

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Product Categories

Product Categories

Network Monitoring Software

Server Monitoring

IT Infrastructure Monitoring

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs IBM SevOne Network Performance Management (NPM)

Zabbix vs IBM SevOne Network Performance Management (NPM)

Juniper Mist Premium Analytics vs IBM SevOne Network Performance Management (NPM)

SolarWinds NPM vs IBM SevOne Network Performance Management (NPM)

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Cisco DNA Center vs IBM SevOne Network Performance Management (NPM)

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SCOM vs IBM SevOne Network Performance Management (NPM)

LogicMonitor vs IBM SevOne Network Performance Management (NPM)

Nagios Core vs IBM SevOne Network Performance Management (NPM)

ScienceLogic vs IBM SevOne Network Performance Management (NPM)

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