Try our new research platform with insights from 80,000+ expert users
IBM SevOne Network Performance Management (NPM) Logo

IBM SevOne Network Performance Management (NPM) pros and cons

Vendor: IBM
4.2 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

IBM SevOne Network Performance Management offers the ability to create various real-time network performance reports, beneficial for immediate access and distribution.
The solution's flexible architecture allows for system extension and the capacity to handle large environments by adding another cluster pair.
IBM SevOne Network Performance Management is particularly valued for its scalability, enabling seamless operations even in extensive environments.
The automation feature is efficient when the CMDB is in sync, streamlining network performance monitoring processes.
Rich API capabilities and universal collector support provide customization and flexibility in data collection, integration, and monitoring.

CONS

Software upgrades are complex and not user-friendly.
Lack of a service mode setup prevents alert snoozing during specific incidents.
Customization is challenging, requiring advanced analytics and language skills.
Integration with non-Cisco SD-WAN and different vendors needs improvement.
High-frequency polling is data-intensive, impacting system performance.
 

IBM SevOne Network Performance Management (NPM) Pros review quotes

it_user377565 - PeerSpot reviewer
Senior Network Capacity Planner with 10,001+ employees
Aug 25, 2017
It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately.
it_user489165 - PeerSpot reviewer
Tests and Quality Assurance Manager with 1,001-5,000 employees
Jul 6, 2016
Flexible architecture: You can extend the system and its capacity by attaching another cluster pair.
CA
Consulting System Engineer at a tech services company with 1,001-5,000 employees
Aug 10, 2017
The monitoring of the network is very customizable. That is its unique feature.
Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
it_user517890 - PeerSpot reviewer
Manager at a tech services company
Aug 16, 2017
Scalability. I have never had to worry about how to handle really big environments.
it_user722265 - PeerSpot reviewer
Monitoring Administrator at a tech services company with 10,001+ employees
Aug 21, 2017
The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go.
AM
Sr Service Desk Agent Tier I, II at a tech consulting company with 10,001+ employees
Oct 1, 2017
With this tool it is interesting to show the info to the client and explain where the traffic is.
reviewer1169157 - PeerSpot reviewer
Analyst of Budgets and Financial and Administrative Information at a tech services company with 1,001-5,000 employees
Oct 22, 2020
It's a great solution for highlighting and discovering useful information regarding our network's elements.
reviewer1475544 - PeerSpot reviewer
Sr, IT Engineer
Dec 19, 2020
The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely.
reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Mar 30, 2021
SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management.
WV
Sr. System Manager at ATOS
Mar 30, 2021
One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.
 

IBM SevOne Network Performance Management (NPM) Cons review quotes

it_user377565 - PeerSpot reviewer
Senior Network Capacity Planner with 10,001+ employees
Aug 25, 2017
Software upgrades can be tricky is not easy.
it_user489165 - PeerSpot reviewer
Tests and Quality Assurance Manager with 1,001-5,000 employees
Jul 6, 2016
SevOne should work with the graphs legend functionality.
CA
Consulting System Engineer at a tech services company with 1,001-5,000 employees
Aug 10, 2017
User-friendly, multi-tenancy.
Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
it_user517890 - PeerSpot reviewer
Manager at a tech services company
Aug 16, 2017
The GUI: both the dashboard/user view and the admin tool.
it_user722265 - PeerSpot reviewer
Monitoring Administrator at a tech services company with 10,001+ employees
Aug 21, 2017
There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident.
AM
Sr Service Desk Agent Tier I, II at a tech consulting company with 10,001+ employees
Oct 1, 2017
The method of searching for SIP and the way to create the groups.
reviewer1169157 - PeerSpot reviewer
Analyst of Budgets and Financial and Administrative Information at a tech services company with 1,001-5,000 employees
Oct 22, 2020
Some similar solutions offer end-to-end visibility.
reviewer1475544 - PeerSpot reviewer
Sr, IT Engineer
Dec 19, 2020
The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages
reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Mar 30, 2021
We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne.
WV
Sr. System Manager at ATOS
Mar 30, 2021
One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development.