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Elastic Observability vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
7th
Ranking in Log Management
12th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Container Monitoring (4th)
IBM SevOne Network Performa...
Ranking in IT Infrastructure Monitoring
43rd
Ranking in Log Management
46th
Ranking in Cloud Monitoring Software
28th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Network Monitoring Software (41st), Server Monitoring (19th)
 

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 4.2%, up from 3.7% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is scalable and supports multitenancy, which is beneficial for MSPs."
"Machine learning is the most valuable feature of this solution."
"It has always been a stable solution."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"Elastic team communicated well with us, so we decided to give it a try."
"The solution allows us to dig deep into data."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"Scalability. I have never had to worry about how to handle really big environments."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"I like SevOne's network flow reporting."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"The monitoring of the network is very customizable. That is its unique feature."
 

Cons

"Elastic Observability’s price could be improved."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"More web features could be added to the product."
"We did have some issues at the beginning."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"The tool needs improvement in non-Cisco SD-WAN."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"The reporting of NMS is good, but it could be better."
 

Pricing and Cost Advice

"The product is not that cheap."
"The price of Elastic Observability is expensive."
"We have been using the open-source version."
"It is expensive. It is not cheap."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"We will buy a premium license after POC."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"It is inexpensive compared to other monitoring tools."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"The pricing has been fair."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"Prices per license are not huge, but they exist."
"There are cheaper solutions available."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Manufacturing Company
15%
Financial Services Firm
15%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal. Simplifying the parsing of logs and manual efforts would also be beneficial.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

No data available
SevOne
 

Learn More

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Elastic Observability vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: January 2025.
830,726 professionals have used our research since 2012.