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Grafana Loki vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
7th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
IBM SevOne Network Performa...
Ranking in Log Management
46th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Network Monitoring Software (41st), Server Monitoring (19th), IT Infrastructure Monitoring (43rd), Cloud Monitoring Software (28th)
 

Mindshare comparison

As of January 2025, in the Log Management category, the mindshare of Grafana Loki is 7.0%, up from 1.8% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are using Grafana Loki as a database for real-time metrics."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"Grafana Loki is easy to monitor and detect errors."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"There are new features like that pilot code and things like that for profiling."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"I like SevOne's network flow reporting."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"The monitoring of the network is very customizable. That is its unique feature."
 

Cons

"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
"I do not see any areas for improvement at the moment."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."
"The platform's stability needs improvement."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"The GUI: both the dashboard/user view and the admin tool."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"User-friendly, multi-tenancy."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
 

Pricing and Cost Advice

"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"The cost is less than other paid services like CloudWatch."
"My company doesn't need to pay for the licensing cost of the solution."
"The solution is open source."
"I use the open-source version of the product."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"There are cheaper solutions available."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"The pricing has been fair."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
9%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
15%
Manufacturing Company
15%
Financial Services Firm
15%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

No data available
SevOne
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Grafana Loki vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.