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Grafana Loki vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
IBM SevOne Network Performa...
Ranking in Log Management
44th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (37th), Server Monitoring (18th), IT Infrastructure Monitoring (43rd), Cloud Monitoring Software (29th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The log collection feature is good and the solution is easily understandable. v"
"The best feature of Grafana Loki is that it integrates well with our other tool."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"There are new features like that pilot code and things like that for profiling."
"The tool can be used in multi-cluster environments."
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"Scalability. I have never had to worry about how to handle really big environments."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
 

Cons

"The solution's scalability depends on the team managing the Grafana instance."
"The platform's stability needs improvement."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
"The product must improve its UI."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"The method of searching for SIP and the way to create the groups."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
 

Pricing and Cost Advice

"The solution is open source."
"The cost is less than other paid services like CloudWatch."
"I use the open-source version of the product."
"Grafana Loki is an open-source solution."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"Grafana Loki is a free, open-source solution."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"My company doesn't need to pay for the licensing cost of the solution."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has been fair."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"Prices per license are not huge, but they exist."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"There are cheaper solutions available."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
16%
Manufacturing Company
16%
Computer Software Company
14%
Legal Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

No data available
SevOne
 

Overview

 

Sample Customers

Information Not Available
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Grafana Loki vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.