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Grafana Loki vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
5th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
IBM SevOne Network Performa...
Ranking in Log Management
47th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Network Monitoring Software (39th), Server Monitoring (19th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (27th)
 

Mindshare comparison

As of February 2025, in the Log Management category, the mindshare of Grafana Loki is 7.9%, up from 2.1% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana Loki is easy to monitor and detect errors."
"The tool can be used in multi-cluster environments."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The log collection feature is good and the solution is easily understandable. v"
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"I like SevOne's network flow reporting."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
 

Cons

"We face some bugs when we install the latest version of Grafana Loki."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The platform's stability needs improvement."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"The reporting of NMS is good, but it could be better."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
 

Pricing and Cost Advice

"My company doesn't need to pay for the licensing cost of the solution."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"You can use the free version of Grafana Loki on-premises."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"We use a free version."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"The solution is open source."
"Grafana Loki is a free, open-source solution."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"There are cheaper solutions available."
"The pricing has been fair."
"Prices per license are not huge, but they exist."
"It is inexpensive compared to other monitoring tools."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
15%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

No data available
SevOne
 

Overview

 

Sample Customers

Information Not Available
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about Grafana Loki vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.