We performed a comparison between Datadog and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."
"It has saved us a lot of trouble in implementation."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"APM is great and has provided low-effort out-of-the-box observability for various services."
"I don't have to worry about upgrades with the AWS version."
"The most valuable features are the dashboards and the reporting."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"The most valuable features are visibility, real-time, on-demand."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The support is good."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"The correlation between the logs and the metrics needs improvement as most cases, we might use another logging tool (that is cheaper in cost) which we then have to link together."
"Datadog is expensive."
"Once Datadog has gained wide adoption, it can often be overwhelming to both know and understand where to go to find answers to questions."
"We'd like Datadog to make the log storage cheaper."
"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
"The documentation could be improved regarding setting up the agent properly and debugging."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"here is a big issue with the special way they use InfiniStream to store data."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"The solution could do more for security. It should offer more security-related features."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
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Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. Datadog is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and ExtraHop Reveal(x) for IT Operations. See our Datadog vs. NETSCOUT nGeniusONE report.
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