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Datadog vs NETSCOUT nGeniusONE comparison

Datadog and NETSCOUT are both solutions in the Network Monitoring Software category. Datadog is ranked #3 with an average rating of 8.7, while NETSCOUT is ranked #19 with an average rating of 8.5. Datadog holds a 3.5% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 97% of Datadog users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.
Datadog
Read 188 Datadog reviews
  • 6,767 Views
  • 4,411 Comparison Views
97% willing to recommend
NETSCOUT nGeniusONE
Read 49 NETSCOUT nGeniusONE reviews
  • 2,468 Views
  • 1,708 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 5, 2025

In the domain of network monitoring and management, NETSCOUT nGeniusONE and Datadog are prominent contenders. NETSCOUT excels with its deep packet inspection and rigorous traffic analysis. However, Datadog appears to have the upper hand due to its strong emphasis on integration and real-time analytics capabilities.

Features: NETSCOUT nGeniusONE provides in-depth capabilities in packet inspection, NetFlow analysis, and traffic monitoring, helping in identifying network issues like latency and packet loss. It also offers application-specific monitoring and troubleshooting of voice traffic. Datadog is renowned for its customizable dashboards, numerous platform integrations, and robust logging features, offering significant flexibility and visualization for monitoring cloud infrastructure.

Room for Improvement: NETSCOUT users seek better user experience, more seamless tool integration, and less reliance on physical agents. Its pricing is often perceived as high for the benefits obtained. For Datadog, users find the logging user experience cumbersome and desire better query features and AI-driven analytics. Additionally, its complex pricing model and premium features can limit its appeal for smaller setups.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE generally requires on-premises deployment, needing significant IT expertise and resources. It provides dedicated technical support, although acknowledged for its complexity. Datadog, being cloud-centric, offers easier deployment in hybrid and public clouds. While its support is responsive, there's a need for better real-time guidance. Its documentation and community support are highly regarded.

Pricing and ROI: NETSCOUT's pricing is seen as premium, justifiable by its comprehensive feature set but might pose an overinvestment risk with extensive deployment costs. The ROI is linked to better troubleshooting and increased network uptime. Datadog, with its modular pricing, allows organizations to align with their budget. Despite being complex, it delivers competitive value, especially in cloud environments, by reducing manual interventions and enhancing productivity. Both solutions require strategic planning to optimize cost-effectiveness.

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Buyer's Guide
Datadog vs. NETSCOUT nGeniusONE
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Datadog enhances efficiency, reduces downtime, and improves ROI by tracking instances, visualizing trends, and resolving performance issues.
Sentiment score
6.5
NETSCOUT nGeniusONE boosts productivity by quickly resolving issues, enhancing uptime, and offering visibility, albeit with higher costs than some competitors.
 

Customer Service

Sentiment score
7.3
Datadog's customer service is proactive and knowledgeable, but technical support quality varies with occasional delays and inconsistencies.
Sentiment score
6.2
NETSCOUT nGeniusONE's customer service is praised for responsiveness, but opinions vary due to support cost and availability concerns.
No quotes available
For more quotes and insights, download the Datadog report
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
For more quotes and insights, download the NETSCOUT nGeniusONE report
 

Scalability Issues

Sentiment score
7.6
Datadog efficiently scales with infrastructure demands, offering seamless integration and reliability, though cost management is essential.
Sentiment score
8.7
NETSCOUT nGeniusONE is scalable and adaptable, handling increased workloads with options for seamless integration amidst budget challenges.
No quotes available
For more quotes and insights, download the Datadog report
The solution is highly scalable and accommodates the growth needs effectively.
For more quotes and insights, download the NETSCOUT nGeniusONE report
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its reliable stability, minimal disruptions, quick issue resolution, and efficient large-scale data handling.
Sentiment score
8.7
NETSCOUT nGeniusONE is generally stable, with minor tweaks needed; downtime is often due to users' server issues.
No quotes available
For more quotes and insights, download the Datadog report
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
For more quotes and insights, download the NETSCOUT nGeniusONE report
 

Room For Improvement

Datadog users desire performance improvements, consistent APIs, clearer pricing, better support, enhanced features, and more user-friendly documentation and interface.
NETSCOUT nGeniusONE needs interface simplification, better integration, improved security, bug-free upgrades, and modular pricing for enhanced usability.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
For more quotes and insights, download the Datadog report
Customers want to have service assurance, including NPM and APM, from one vendor.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
For more quotes and insights, download the NETSCOUT nGeniusONE report
Timothy Spangler - PeerSpot reviewerreviewer1599867 - PeerSpot reviewer
MH
reviewer2598618 - PeerSpot reviewer
 

Setup Cost

Datadog offers flexible, usage-based enterprise pricing, focusing on host count and log ingestion, requiring careful management to control costs.
NETSCOUT nGeniusONE is pricey but valued for reliability and support, though costs rise significantly with scaling and licensing.
The setup cost for Datadog is more than $100.
For more quotes and insights, download the Datadog report
The cost depends on the size of the customer, as sizing controls the pricing.
For more quotes and insights, download the NETSCOUT nGeniusONE report
 

Valuable Features

Datadog excels with integration, customizable dashboards, and monitoring, offering streamlined setup, centralized data, and enhanced user insights.
NETSCOUT nGeniusONE offers comprehensive network visibility, real-time monitoring, and seamless platform integration for efficient performance management and troubleshooting.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
For more quotes and insights, download the Datadog report
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
For more quotes and insights, download the NETSCOUT nGeniusONE report
Timothy Spangler - PeerSpot reviewerreviewer1599867 - PeerSpot reviewer
MH
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
19th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.5%, down from 4.7% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
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Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
See all answers
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
See all answers
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
See all answers
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
See all answers
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
See all answers
 

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Product Reports

Buyer's Guide
Datadog
March 2025
Datadog reportDownload Datadog product report
Buyer's Guide
NETSCOUT nGeniusONE
March 2025
NETSCOUT nGeniusONE reportDownload NETSCOUT nGeniusONE product report
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

  • Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
  • Metrics: Offers deep insights into system performance and user behavior.
  • Log Management: Provides powerful analytics for logs and seamless log aggregation.
  • Unified Tagging: Facilitates organization and retrieval of metrics and logs.
  • APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
  • Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

  • System Reliability: Helps ensure uptime and performance across cloud environments.
  • Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
  • Operational Efficiency: Streamlines monitoring and log management tasks.
  • Flexible Integrations: Adapts to various cloud services and infrastructure setups.
  • Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Datadog
The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
NETSCOUT
 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Cerner Corporation
Buyer's Guide
Datadog vs. NETSCOUT nGeniusONE
March 2025
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