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NETSCOUT nGeniusONE vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI saves time in system monitoring, offers long-term value, but some users find costs high despite management's approval.
Sentiment score
6.5
NETSCOUT nGeniusONE boosts productivity by quickly resolving issues, enhancing uptime, and offering visibility, albeit with higher costs than some competitors.
 

Customer Service

Sentiment score
6.6
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
Sentiment score
6.2
NETSCOUT nGeniusONE's customer service is praised for responsiveness, but opinions vary due to support cost and availability concerns.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
Sentiment score
8.7
NETSCOUT nGeniusONE is scalable and adaptable, handling increased workloads with options for seamless integration amidst budget challenges.
The solution is highly scalable and accommodates the growth needs effectively.
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
Sentiment score
8.7
NETSCOUT nGeniusONE is generally stable, with minor tweaks needed; downtime is often due to users' server issues.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
 

Room For Improvement

Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
NETSCOUT nGeniusONE needs interface simplification, better integration, improved security, bug-free upgrades, and modular pricing for enhanced usability.
The GUI could be improved. It's a bit too basic.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Customers want to have service assurance, including NPM and APM, from one vendor.
 

Setup Cost

Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
NETSCOUT nGeniusONE is pricey but valued for reliability and support, though costs rise significantly with scaling and licensing.
We are using the free, open-source version.
The cost depends on the size of the customer, as sizing controls the pricing.
 

Valuable Features

Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
NETSCOUT nGeniusONE offers comprehensive network visibility, real-time monitoring, and seamless platform integration for efficient performance management and troubleshooting.
The alerting system is very effective.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
 

Categories and Ranking

Nagios XI
Ranking in Network Monitoring Software
13th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
57
Ranking in other categories
Server Monitoring (8th), IT Infrastructure Monitoring (13th), Cloud Monitoring Software (15th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
20th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Nagios XI is 3.6%, down from 4.4% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What needs improvement with Nagios XI?
The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this. Also, there is room for improvement in the interface.
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Learn More

 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Cerner Corporation
Find out what your peers are saying about NETSCOUT nGeniusONE vs. Nagios XI and other solutions. Updated: December 2024.
825,380 professionals have used our research since 2012.