NETSCOUT nGeniusONE vs NetBrain comparison

"Chain management is a good feature. I don't get it on other solutions."

"NetBrain is a very simple tool."

"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."

"This product has good network monitoring and troubleshooting capabilities."

"Enables maps to be drawn out."

"The stability of this product is ok."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

"The solution helps to troubleshoot and put our hands on the weak points of customer networks."

"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."

"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."

"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."

"Deep packet inspection is probably the strongest feature."

"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."

"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."

"The solution could integrate more automation."

"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."

"The IP interface brief isn't consistent."

"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."

"The product is expensive, but less expensive than some of the competition and worth the price."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The license becomes cost prohibitive very quickly."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The product is too expensive compared to other products."

"It is a little overall pricey and expensive, but you get what you pay for."

"The platform is expensive."