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Cisco Provider Connectivity Assurance vs SCOM comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
59th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Cisco Provider Connectivity...
Ranking in Network Monitoring Software
45th
Average Rating
9.0
Number of Reviews
23
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd)
SCOM
Ranking in Network Monitoring Software
9th
Average Rating
7.8
Number of Reviews
80
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of September 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.2% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 1.3%, up from 0.8% compared to the previous year. The mindshare of SCOM is 2.6%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
Sylvain Germe - PeerSpot reviewer
Jan 9, 2023
Highly scalable, responsive support, but lacking new features
This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
We can monitor all the VMs in our environment and access full insight reports for all the VMs, but the solution is not stable
There is no room for update or enhancement in SCOM because Microsoft has retired it as an on-prem solution and moved it to the cloud. The current version will be the last on-prem given Microsoft's push to move all their solutions to the cloud. The GI is difficult to work with and the reporting servers are also difficult. Another dimension that makes SCOM difficult is the number of components. The reporting server, the database, and the two components of the database (operational and warehouse) are all difficult to work with. This is why SCOM is a difficult solution to implement, configure, and troubleshoot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The most valuable feature is the monitoring of Windows and Linux servers."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"The stability has been great."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"We are able to do problem determination on runaway processes."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"The UI interface of Accedian Skylight could improve."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"This solution is expensive compared to some others."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"The solution’s initial setup is difficult."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"The solution should be more user-friendly and offer a better user interface."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The price could be improved."
"The GI is difficult to work with and the reporting servers are also difficult."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
 

Pricing and Cost Advice

"The solution is expensive."
"Pricing is a little bit expensive."
"It provides value and the cost is not huge."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"The pricing is cheaper than other competing products, which is better for our budgets."
"The price is competitive overall, depending on the type of customer."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"We understand there's a significant cost difference, but have yet to investigate fully."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"The pricing and licensing are fair."
"Our licensing fees are approximately $30 per user, per month."
"It is the cheapest product available in the market."
"We have an enterprise agreement that includes this product as part of it."
"There is a license needed to use this solution and it is paid annually."
"We have to pay for a license and the price is fine for us."
"The pricing is good, and it's part of their system center suite."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
40%
Financial Services Firm
9%
Government
7%
Manufacturing Company
5%
Financial Services Firm
16%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Accedian Skylight?
The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less u...
What is your experience regarding pricing and costs for Accedian Skylight?
The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increa...
What needs improvement with Accedian Skylight?
There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have c...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know...
 

Also Known As

No data available
Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
System Center Operations Manager, SCOM 2012
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Dialog Telekom
Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. SCOM and other solutions. Updated: September 2024.
801,634 professionals have used our research since 2012.