Try our new research platform with insights from 80,000+ expert users
SCOM Logo

SCOM pros and cons

Vendor: Microsoft
3.9 out of 5
4,772 followers
Start review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

SCOM offers in-depth monitoring and simplifies the process, enhancing efficiency in managing IT environments.
SCOM's integration with Microsoft Active Directory and ability to automatically discover components and applications facilitate seamless management and scalability.
Real-time alerts and centralized alerting capabilities in SCOM enable quick decision-making and action to maintain service continuity.
SCOM supports extensive reporting and data analysis, making it suitable for comprehensive monitoring and auditing needs.
SCOM's compatibility with Windows and Azure environments ensures versatile monitoring and integration with key cloud services.

CONS

SCOM could benefit from enhanced network and device monitoring capabilities, especially for Unix and non-Windows systems.
Users express a need for more robust cloud monitoring features, allowing for better integration with tools like Kubernetes and cloud-based services.
The lack of real-time alerts and notifications, particularly for server downtime, has been noted, with users seeking improved alerting mechanisms.
Customization options for dashboards and reports are limited, with users seeking greater flexibility in report generation and customization features for better presentation and analysis.
SCOM's support for integration with third-party tools and systems is seen as lacking, necessitating improvements in direct compatibility with external applications like ticketing systems and cloud platforms.
 

SCOM Pros review quotes

it_user937584 - PeerSpot reviewer
Jul 16, 2019
This is a product that does more generally than any of the competing solutions.
Mohammed Badowi - PeerSpot reviewer
Aug 26, 2020
It is a user-friendly product that requires almost no maintenance.
it_user1295745 - PeerSpot reviewer
Jul 5, 2020
Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack.
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers.
UM
Apr 27, 2023
The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure.
BW
Nov 7, 2021
I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time.
AB
Jun 20, 2019
This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.
Enginsys677 - PeerSpot reviewer
Jun 11, 2019
It takes a lot of the headache out of managing your data centers and software in other places.
MO
Jun 13, 2019
This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.
 

SCOM Cons review quotes

it_user937584 - PeerSpot reviewer
Jul 16, 2019
It lacks certain details that other products do better, like granular access and better application monitoring.
Mohammed Badowi - PeerSpot reviewer
Aug 26, 2020
It would be a much better product if Microsoft provided management packs with the product.
it_user1295745 - PeerSpot reviewer
Jul 5, 2020
In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
In future releases, I would like to see APM solutions and dashboards like Grafana.
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
The GI is difficult to work with and the reporting servers are also difficult.
UM
Apr 27, 2023
Stability and some performance issues exist and they need improvement.
BW
Nov 7, 2021
I would like to see them improve their network monitoring.
AB
Jun 20, 2019
All of the areas of reporting are very bad and need to be improved.
Enginsys677 - PeerSpot reviewer
Jun 11, 2019
On-prem network monitoring is something that could be improved drastically.
MO
Jun 13, 2019
The end-user components, including the dashboards, the administration console, and the web console, need to be improved.