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SCOM pros and cons

Vendor: Microsoft
3.9 out of 5
Badge Leader
4,771 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

SCOM enhances organizational efficiency by providing in-depth monitoring and problem determination capabilities for applications and operating systems.
It offers robust integration options, including seamless connectivity with Microsoft Active Directory and the ability to monitor Windows and Linux servers efficiently.
SCOM promotes proactive management with features like real-time alerts and automatic discovery of components, reducing manual intervention and speeding up response times.
It extends functionality through customizable management packs and maintenance schedules, improving flexibility in monitoring and reporting.
SCOM supports scalability, allowing organizations to expand its monitoring capabilities as needed by acquiring additional licenses.

CONS

SCOM struggles with reliable network device monitoring and needs enhancements to better support Unix-based and non-Windows systems.
The dashboards and end-user components lack user-friendliness and have numerous configuration challenges.
There is a need for better Oracle process monitoring and improved integration with Linux and networking devices.
SCOM requires significant improvements in real-time monitoring and report customization, including user-defined dashboards and detailed logs.
Cloud monitoring features and expansion, including cloud engine monitoring and APM solutions, are insufficient.
 

SCOM Pros review quotes

it_user937584 - PeerSpot reviewer
Jul 16, 2019
This is a product that does more generally than any of the competing solutions.
Mohammed Badowi - PeerSpot reviewer
Aug 26, 2020
It is a user-friendly product that requires almost no maintenance.
it_user1295745 - PeerSpot reviewer
Jul 5, 2020
Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack.
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers.
UM
Apr 27, 2023
The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure.
BW
Nov 7, 2021
I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time.
AB
Jun 20, 2019
This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.
Enginsys677 - PeerSpot reviewer
Jun 11, 2019
It takes a lot of the headache out of managing your data centers and software in other places.
MO
Jun 13, 2019
This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.
 

SCOM Cons review quotes

it_user937584 - PeerSpot reviewer
Jul 16, 2019
It lacks certain details that other products do better, like granular access and better application monitoring.
Mohammed Badowi - PeerSpot reviewer
Aug 26, 2020
It would be a much better product if Microsoft provided management packs with the product.
it_user1295745 - PeerSpot reviewer
Jul 5, 2020
In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.
Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
GaneshRp - PeerSpot reviewer
Aug 21, 2024
In future releases, I would like to see APM solutions and dashboards like Grafana.
Hussein Taha - PeerSpot reviewer
Dec 13, 2022
The GI is difficult to work with and the reporting servers are also difficult.
UM
Apr 27, 2023
Stability and some performance issues exist and they need improvement.
BW
Nov 7, 2021
I would like to see them improve their network monitoring.
AB
Jun 20, 2019
All of the areas of reporting are very bad and need to be improved.
Enginsys677 - PeerSpot reviewer
Jun 11, 2019
On-prem network monitoring is something that could be improved drastically.
MO
Jun 13, 2019
The end-user components, including the dashboards, the administration console, and the web console, need to be improved.