SCOM and Nagios Core are strong contenders in the IT monitoring solutions category. SCOM has the upper hand due to its seamless integration with Microsoft ecosystems, which is advantageous for Microsoft-centric environments.
Features: SCOM offers robust monitoring capabilities for Microsoft environments, integrates extensively with Azure, and provides detailed reporting with automation features. Users appreciate its ease of deployment and comprehensive insights into VM health and network operations. Nagios Core is favored for its flexibility and open-source nature, providing robust alerting and customizable plugins, although it requires more manual configuration.
Room for Improvement: SCOM users desire better cloud integration and simplified management pack deployment, expressing concerns about setup complexity and dashboard visualization. Nagios Core faces criticism for complexity in installation and configuration, lacking user-friendly interfaces and requiring expertise for effective use. Both need improvements in user experience and configuration efficiency.
Ease of Deployment and Customer Service: SCOM is implemented in on-premises environments with options for hybrid cloud deployments. Its integration with Windows environments facilitates a straightforward deployment process. Nagios Core's deployment leans towards on-premises, necessitating a skilled team due to its open-source setup. SCOM enjoys favorable customer service ratings thanks to Microsoft's support network, while Nagios requires additional internal expertise and has less structured support systems.
Pricing and ROI: SCOM, part of the comprehensive System Center suite, functions under a licensing model with higher upfront costs. It's often well-received by organizations with existing Microsoft agreements, which minimizes additional expenses. Nagios Core offers a competitive open-source model with no licensing fees, making it ideal for budget-friendly organizations, though it requires significant internal resource investment for customization and ongoing management. SCOM's structured pricing is justified by its feature richness, while Nagios's ROI is tied to its adaptability and lower initial costs.
This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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