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Auvik Network Management (ANM) vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik enhances operations with reduced maintenance, faster resolutions, and increased productivity, offering a 35% ROI through automation.
Sentiment score
6.7
Monitoring infrastructure enhances control and ROI; however, costs vary, affecting organizations' experiences with value and latency issues.
 

Customer Service

Sentiment score
7.9
Auvik's customer service is valued for friendliness and knowledge but needs improvement in response times and issue resolution.
Sentiment score
6.9
Microsoft's SCOM support is often praised for its professionalism, responsiveness, and effectiveness, especially by enterprise customers.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
 

Scalability Issues

Sentiment score
8.0
Auvik Network Management offers scalable, flexible solutions for various networks, supporting growth but may falter with very complex setups.
Sentiment score
6.9
SCOM excels in scalability for Microsoft environments, with positive reviews, but struggles with non-Microsoft devices in large infrastructures.
The platform scales well and supports our organizational needs.
 

Stability Issues

Sentiment score
8.1
Auvik Network Management is highly reliable with minimal downtime, swift issue resolution, and is favorably rated for stability.
Sentiment score
7.2
SCOM's reliability has improved since 2012 R2, with proper setup crucial for optimal performance, though minor issues persist.
 

Room For Improvement

Auvik Network Management needs improved reporting, alerts, integration, usability, map accuracy, vendor compatibility, and streamlined onboarding processes.
SCOM improvements needed in dashboards, application monitoring, integration, configuration, and performance, with reduced costs and complexity for efficient use.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
 

Setup Cost

Auvik charges per-network device, focusing on core devices for competitive pricing, offering cost advantages and flexibility in management.
SCOM pricing is often bundled in Microsoft's suite, offering cost savings but with potential licensing complexities and additional expenses.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
 

Valuable Features

Auvik offers user-friendly network management with configuration auditing, real-time alerts, remote access, and tool integration for efficiency.
SCOM offers customizable monitoring, real-time alerts, and seamless integration, enhancing visibility and control for Microsoft environments and beyond.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
186
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (3rd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
81
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.1%, down from 1.2% compared to the previous year. The mindshare of SCOM is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
8%
Comms Service Provider
8%
Educational Organization
8%
Financial Services Firm
16%
Computer Software Company
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Information Not Available
Dialog Telekom
Find out what your peers are saying about Auvik Network Management (ANM) vs. SCOM and other solutions. Updated: January 2025.
831,791 professionals have used our research since 2012.