PRTG Network Monitor and Auvik Network Management are competitors in the network monitoring and management sector. PRTG might have the upper hand due to its customization options and extensive range of sensors, whereas Auvik excels in automated network discovery and visualization.
Features: PRTG offers a wide variety of sensors enabling detailed monitoring of network and server environments, real-time monitoring, and customizable dashboards, making it comprehensive in scope. Auvik stands out for its automated network discovery, real-time mapping, and intuitive device management that simplifies remote monitoring with detailed alerts.
Room for Improvement: PRTG needs to enhance scalability and provide better integration similar to products like SolarWinds. It also requires more robust templates and faster technical support. Auvik could benefit from improving its UI navigability and network map usability for larger deployments. It also lacks some of PRTG's customization features.
Ease of Deployment and Customer Service: PRTG primarily supports traditional setups like on-premises environments and receives praise for its documentation, albeit facing tech support criticisms. Auvik is often lauded for straightforward deployment in cloud environments and an intuitive interface, although it can also improve on tech support responsiveness.
Pricing and ROI: For smaller environments, PRTG is cost-effective, but costs can rise with increased sensor usage. Auvik operates on a per-device pricing model, which can add up for large environments, yet offers free monitoring for non-core devices like endpoints. Each provides valuable network insights and operational efficiencies vital for effective network management, reflecting in their ROI.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
The platform scales well and supports our organizational needs.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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