Auvik Network Management and PRTG Network Monitor both compete in the network oversight category, offering comprehensive solutions. Auvik is particularly strong in configuration management and automated backups, while PRTG stands out for its intuitive dashboard and wide-ranging custom monitoring features.
Features: Auvik provides automatic configuration backups and proactive insights to prevent outages, seamlessly integrating monitoring across diverse devices. It specializes in detailed mapping and visualization tools, enhancing network topology clarity. In contrast, PRTG offers simple setup with an intuitive dashboard, favored for its extensive custom monitoring capabilities, and the ability to monitor comprehensive infrastructure flexibly.
Room for Improvement: Auvik's interface could be more user-friendly, with improvements needed in dashboard navigation, network map precision, and alert customization. For PRTG, scalability is a concern for large enterprises, with a call for better application monitoring, more intuitive dashboards, and enhanced multi-platform integration.
Ease of Deployment and Customer Service: Auvik is known for its straightforward deployment and responsive technical support, though beginners may find onboarding challenging. PRTG, while easy to deploy, especially on-premises, sometimes struggles with response speed in customer support, although generally praised for its usefulness.
Pricing and ROI: Auvik’s premium pricing is based on the number of managed network devices, offering substantial ROI through comprehensive features, though less feasible for smaller budgets. PRTG’s sensor-based licensing is flexible, making it cost-effective for small to medium businesses, providing good ROI with a competitive feature set.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
The setup process is well-documented, making it easy to deploy.
The platform scales well and supports our organizational needs.
On a scale of one to ten, scalability is rated as 9.5.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Pricing is by the number of devices, not by sensor.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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