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Auvik Network Management (ANM) vs LogicMonitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.4
Auvik's support is praised for responsiveness and expertise, resolving issues quickly, despite occasional slow responses or escalation challenges.
Sentiment score
9.4
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
They were knowledgeable and responded quickly with accurate and useful information.
 

Room For Improvement

No sentiment score available
Sentiment score
5.4
Auvik Network Management requires better reporting, interface usability, alert configuration, third-party integration, and improved performance and feature support.
Sentiment score
5.0
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Auvik Network Management excels in scalability and deployment, efficiently managing multiple sites with minor limitations in large networks.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
 

Setup Cost

No sentiment score available
Sentiment score
7.2
Auvik Network Management offers value-driven pricing per network device, with flexibility and clear billing but increasing costs for more devices.
No sentiment score available
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
 

Stability Issues

No sentiment score available
Sentiment score
8.2
Auvik Network Management is highly reliable, with excellent stability, proactive notifications, and minimal downtime, earning users' trust.
Sentiment score
9.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Auvik offers real-time mapping, alerts, automated backups, and remote management, enhancing network efficiency and facilitating rapid troubleshooting.
Sentiment score
8.0
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Auvik Network Management (ANM)
Ranking in Network Monitoring Software
3rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
185
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (3rd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
LogicMonitor
Ranking in Network Monitoring Software
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (5th)
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
Educational Organization
8%
Construction Company
8%
Comms Service Provider
8%
Computer Software Company
22%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is expensive, but given how much we use it and how many hours it is saving over the year, it is justified. Ther...
What needs improvement with Auvik?
There are a couple of items here and there that float around disconnected from the network map. That is annoying beca...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't neces...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For exa...
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Auvik Network Management (ANM) vs. LogicMonitor and other solutions. Updated: November 2024.
816,192 professionals have used our research since 2012.