LogicMonitor and Auvik Network Management are leading network management solutions. LogicMonitor seems to have the upper hand in scalability and comprehensive monitoring, while Auvik stands out with simplicity and ease of use based on user reviews.
Features: LogicMonitor is recognized for its scalability, comprehensive monitoring, and advanced analytics capabilities. It integrates seamlessly with numerous systems, offering deep insights through its robust data analytics. Auvik provides intuitive network mapping and visualization tools, automated network inventory, and focuses on simplicity and ease of use, which makes it suitable for quick deployments.
Room for Improvement: LogicMonitor users seek improved navigation and enhanced alerting options, suggesting the interface can be more simplified and user-friendly. Auvik users point to the need for enhanced analytical depth, greater reporting flexibility, and more customization options. Both platforms have specific areas that could improve their overall user experience.
Ease of Deployment and Customer Service: LogicMonitor offers powerful deployment capabilities but is noted for having a steeper learning curve. It is favored for its deep analytics. Auvik is distinguished by its quicker deployments, which reduce downtime. It often receives positive feedback for its user-centric approach to customer service.
Pricing and ROI: LogicMonitor tends to have higher initial setup costs but is praised for delivering strong ROI over time. It is perceived as a long-term investment for larger networks. Auvik offers competitive pricing and a rapid return on investment, making it attractive for those managing smaller networks. Users often see Auvik as more cost-effective, especially for budget-conscious buyers.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
The platform scales well and supports our organizational needs.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
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