Zabbix and Auvik compete in the network management category. Auvik appears to have the upper hand due to its advanced visualization, easier deployment, and remote access capabilities.
Features: Zabbix offers automated network and item discovery, scalability, and a comprehensive open-source model that makes it flexible and cost-effective. Auvik provides advanced network visualization, real-time network mapping, and seamless backup functionality, making it suitable for distributed networks.
Room for Improvement: Zabbix needs improvements in its user interface, reporting features, and support for predictive trending. Users seek better documentation and integration options. Auvik requires enhancements in network mapping accuracy, integration capabilities, and dashboard customizability. Users desire improved alerting features and a more intuitive interface for complex networks.
Ease of Deployment and Customer Service: Zabbix is mostly on-premises with strong community support, but official support options are limited unless paid for. Auvik is deployed via public and hybrid clouds, offering intuitive setup and efficient customer support, making it easier to manage distributed networks with minimal infrastructure.
Pricing and ROI: Zabbix is open-source with no licensing fees, providing a cost-effective option but requiring investment in skilled personnel. Auvik, although more expensive, offers flexible pricing based on network devices, including features that users find cost-effective for the value it provides in network management compared to Zabbix.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
It is so straightforward that I have never had to use the support.
The platform scales well and supports our organizational needs.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
Zabbix is very scalable and lightweight.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
It is literally free.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
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