What do you like most about Auvik?

The most valuable feature for us in Auvik is the network topology.

The integration between Auvik Network Management and Autotask is particularly valuable for us, along with similar integrations with tools like IT Glue.

The most valuable feature of Auvik is its ability to drill down and identify unusual activity on the network, such as unauthorized devices connecting to our Wi-Fi.

Auvik offers free monitoring for all devices except routers and firewalls. This includes devices like network-attached devices, PCs, and printers, making it cost-effective for monitoring a wide range of assets.

The most valuable features include the inventory management and alerting capabilities.

The appeal lies in the unified dashboard, providing a single view encompassing all aspects of my network.

People typically use Auvik to look at NetFlow data, but we went for it because we wanted a convenient cloud-based platform to collect data that we don't have to host locally. We like that having space available is not our problem. You can deploy an agent on your network through a virtual machine running on a secure Linux operating system. It's a secure product, and the data we need is available in the cloud.

The solution allows us to spend less time on setup and maintenance and less time on issue resolution.

I like the feature that allows us to remote access and remote troubleshoot many of the devices, including terminal Windows.

The cloud monitoring portion of Auvik that provides visibility into each piece of my infrastructure is the most valuable feature.

The traffic insights and the configuration management are the most valuable features.

The monitoring and backup are the most valuable features.

Shadow IT monitoring is huge for us since so many of our customers are highly regulated.

It does provide very useful metrics, and it has improved a large portion of our day-to-day operations.

I like the fact that it's easy to set up and learn our network. I've used some other systems where it takes a lot of time and effort to manage the monitoring system, so you get what you put into it. The nice thing about Auvik is that you put the credentials in, put the agent on the network, and it just does its thing. It sets up alerts that you would most likely turn on anyway without even having to do it. If you add another new device to the network, it detects it and sets alerts up for that device. With the other systems that I've used, I had to manually add those devices in and manually set the alerts for new devices. I like that it's an almost set-it-and-forget-it sort of system.

We like the alerts, the network mapping, and the backup of configurations.

I love that Auvik can automatically back up the configuration of switches and firewalls.

It's hard to say that one feature is my favorite, but I like Auvik's ability to map networks using SNMP. It maps the network, so I can look at all the devices and set them to provide alerts or automatically create tickets when outages occur. If clients need it, I can export all of the data into an Excel spreadsheet.

It's all intuitive and straightforward. The out-of-the-box alerts provided everything I needed, but I've made a couple of additional alerts. You can schedule maintenance windows in Auvik, and the solution won't send any alerts during that time.

Auvik is easy to use. It took some time to set it up, and they were pretty good to us. They offered us around six sessions with a technician to help us set up the monitors we wanted. After we were trained properly, I had no issues using it.

I like the way everything can be integrated. Auvik uses SMNP and various protocols to ensure we can monitor any device on the network.

The instant email alerts Auvik sends are valuable because every second counts when a device is down.

Monitoring is probably the most active thing Auvik does for us. If a particular device on the network goes down, we have that granularity to see which network element is causing the problem.

Credential management is the most valuable feature. It's helpful to have everything in one essential place.

Auvik's features for monitoring device availability and bandwidth utilization have greatly helped us. From a cybersecurity perspective, bandwidth utilization tells us if we have a potential data exfiltration incident. It also helps us decide whether to increase the bandwidth for one of the links or if the current bandwidth is sufficient.

The integration with other vendors, not just using their SNMP feature, but the actual integration to other cloud-based solutions is also valuable. We use Cisco Meraki, and integration into that has been very helpful.

The network mapping is an excellent feature, as each device is represented by a different shape or object, which is great for helping us, our staff in training, and our customers understand how the network is structured. Seeing the bigger picture helps immensely, as we provide remote support; we're not boots on the ground.

I don't worry about the scalability of the solution because it is quite a broad, scalable, modern platform.

The ability to put in individualized SNMP checks that might not be in the automated playbook is a valuable feature.

In the past, I would manually input the credentials and IP address of a single device from my machine and access the device, which took a lot of time. A task that previously took 40-45 minutes can be completed in less than five minutes with Auvik. It reduces the time needed to check a device for a single company, so we can act quickly before a disaster happens.

Automated configuration backups and automated network diagrams are the most valuable.

The fact that it provides a single, integrated platform for our organization is important as well. Having 50 different accounts to log into would make things difficult at times.

It's very intuitive. It does a good job of showing you individual nodes on the network and their relative positions to one another, with pertinent details on each node, all in one location.

That network visualization is really cool. I've been working here for a year now, and the first time I saw it I said, "Whoa, this is so cool"... With Auvik, the map is accurate. It is great and always updating. That's definitely one of the best features of Auvik.

It's a single, integrated platform and that is very important because the more tools that you can build into one product suite, the easier it is for your engineering staff to learn it.

The discovery portion of it is extremely valuable. It allows us to get a good inventory of what is actually on a client's network. You can turn on TrafficInsights, which is basically a NetFlow feature, for troubleshooting. It allows you to get more detailed information on what's going on with a particular device. So, you could determine why a client is complaining that the internet is slow at 1:00 p.m. every day.

Auvik has a dynamic mapping feature. Once you get things loaded, it will show you how everything is connected. It also shows the alerts on that map, making it a very quick and human-readable way to dig into it. Overall, that visualization is really nice, especially the dynamic facet.

With TrafficInsights, we can view the information and do something with it. In the past, we couldn't easily find that information.

The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes.

The TrafficInsights feature not only shows me network bandwidth usage without the need for expensive, in-line traffic decryption, but it gives me which device is using the most traffic. It ranks devices by which are using the most CPU, memory, storage, and it keeps those up to date, non-stop.

It is useful for configuration management and automated backup. It is one of my favorite features because it is low-hanging fruit, and it is easy to accomplish, but on a network where we've got infrastructure devices in hundreds, it is an arduous task to keep on top of. Auvik does it all automatically, so that's probably one of my favorites because it is important, and it just does it automatically. I don't even have to think about it.

Its network discovery capabilities are pretty good. It kind of spiders out and detects pretty much everything on the network, e.g., things that we are using and not using anymore. Its network discovery capabilities allow me to detect these things so I can track them down and shut them off.

Auvik has decreased our mean time to resolution. It's easier to find the devices on the network and pull out the information. Of course, the SNMP is also good to get the logs. It helps in the network debugging or if we have to find any problems.

The traffic insights feature shows us our network bandwidth usage without the need for expensive inline traffic decryption. It's very important to us. Knowing exactly what's going on, what traffic is flowing over my network is very much an important thing for me to know. We know that policies and procedures are being followed. And so we know that nobody is doing anything that they shouldn't be doing on a company network.

We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour.

One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.

Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior.