We performed a comparison between SCOM and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The solution primarily drives system information, and I believe it works fine."
"Being able to make and customize management packs and send out notifications is very valuable."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"They have great integration with the active directory."
"The stability has been great."
"It's fairly easy to set up."
"ThousandEyes gives companies better visibility."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The authentication overall - including to the VPN and LAN - is excellent."
"The company provides excellent service."
"The installation process is not hard at all."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"SCOM needs to improve its usability."
"The console feature is very poor, and it would be very good for us if this were improved."
"There could be more integration of SIM in the solution."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The price could be improved."
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
"It might be practical to extend monitoring capabilities to include network devices"
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"There is room for improvement in terms of customization and user-friendliness."
"The tool does not provide features for application-level monitoring."
"They only offer synthetic requests."
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SCOM is ranked 10th in Network Monitoring Software with 78 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. SCOM is rated 7.8, while ThousandEyes is rated 8.4. The top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and AppDynamics. See our SCOM vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors.
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