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AppDynamics vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

AppDynamics
Average Rating
8.2
Number of Reviews
156
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), Mobile APM (3rd), Container Monitoring (3rd)
SCOM
Average Rating
7.8
Number of Reviews
81
Ranking in other categories
Event Monitoring (3rd), Network Monitoring Software (8th)
 

Mindshare comparison

AppDynamics and SCOM aren’t in the same category and serve different purposes. AppDynamics is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 5.4%, down 6.5% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 7.2% mindshare, down 10.3% since last year.
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Venus Yaker Dalton - PeerSpot reviewer
Oct 5, 2023
Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping
As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users. Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.
MarcMermuys - PeerSpot reviewer
Nov 12, 2024
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The business transaction that stands between multiple applications is proving to be most valuable."
"AppDynamics' most valuable feature is Business iQ, which is based on analytics."
"It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
"AppDynamics is scalable."
"The transaction snapshots let you find out where the application broke; it pinpoints where in the call stack, and then how long it took to resolve."
"This is a stable product and we definitely plan to continue using it in the future."
"The most valuable feature is the live reporting on the current health\performance of our application"
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"It is very good at monitoring Microsoft Server."
"SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"It's easy to use."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The solution has improved our overrides and the ability to start services if they're stopped."
"The most valuable feature of SCOM is real-time alerts."
 

Cons

"The infrastructure is not as good as other solutions."
"The Log Analytics feature is a bit complicated."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"There are too many installers available for this solution."
"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"The agent deployment could be simplified by, for example, adding a GUI."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"The solution’s initial setup is difficult."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"It could use some system enhancements, such as better dashboards."
"I would like to see better support for monitoring Unix-based systems."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"Stability and some performance issues exist and they need improvement."
 

Pricing and Cost Advice

"The price of AppDynamics could be reduced in my region."
"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
"AppDynamics is an expensive solution."
"We do not have any issues with the price."
"AppDynamics is one of the most expensive solutions on the market."
"AppDynamics is really pricey as it requires licenses for every feature."
"For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs."
"AppDynamics is priced on the higher side."
"Two customers bought the enterprise agreement with Microsoft and paid for Software Assurance. But few customers don't buy it for Software Assurance. They just buy it and deploy it, and they think that we will be using it for the next five years."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"The pricing is good, and it's part of their system center suite."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"We have to pay for a license and the price is fine for us."
"There is a license needed to use this solution and it is paid annually."
"We have an EA with Microsoft, and it comes as part of the EA."
"SCOM's pricing is average."
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Top Industries

By visitors reading reviews
Educational Organization
48%
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
5%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
The platform is cost-effective due to our existing Microsoft support.
What needs improvement with SCOM?
Might be the APM (Application Performance Monitoring) solutions, which it lacks compared to other tools. I don't know what other tools are in the market, so I don't know what SCOM lacks. I need to ...
 

Comparisons

 

Also Known As

AppD, AppDynamics APM
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Dialog Telekom
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: November 2024.
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