NETSCOUT nGeniusONE and Kentik are key competitors in the network performance monitoring and management markets. NETSCOUT nGeniusONE appears to have the upper hand in deep packet inspection while Kentik offers superior flexibility in reporting and user friendliness.
Features: NETSCOUT nGeniusONE offers detailed traffic analysis through packet inspection, NetFlow traffic analysis, and application-specific monitoring. Deep packet inspection is particularly crucial for identifying network issues. Kentik provides user-friendly features, including a Data Explorer for traffic analysis, DDoS alarming, and flexible reporting. Network flow insights and anomaly detection are appreciated for traffic optimization and real-time visibility.
Room for Improvement: NETSCOUT nGeniusONE faces criticism for its complex user interface and a need for a more modular payment approach to manage costs related to unused features. Getting away from reliance on physical appliances and simplifying the GUI could benefit users. Kentik's API usability and actionable insights from network anomalies could be improved. Better integration with existing network tools and a simpler GUI are also desired improvements.
Ease of Deployment and Customer Service: NETSCOUT nGeniusONE provides diverse deployment options, including on-premises and hybrid cloud, but often requires dedicated engineers due to complexity. Customer service is rated high, although the price for support services is considered steep. Kentik offers both on-premises and private cloud deployments, noted for ease of use. However, technical support is satisfactory but could be more flexible and proactive.
Pricing and ROI: NETSCOUT nGeniusONE is perceived as costly, with concerns about paying for unused features. Licensing flexibility is available, but overall expenses can be a burden, especially for smaller enterprises. Despite costs, quick troubleshooting provides a notable ROI. Kentik is priced by device and flow, offering more flexible burstable licenses. Although its pricing is seen as expensive, its cost-effectiveness is acknowledged due to improvements in troubleshooting efficiency.
Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.
The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.
By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.
Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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