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Kentik vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik enhances efficiency and cost savings by providing detailed network visibility, automation, and security improvements without extensive in-house development.
Sentiment score
7.7
Zabbix, as an open-source tool, reduces costs, enhances efficiency, and provides significant ROI through improved monitoring and management.
 

Customer Service

Sentiment score
8.7
Kentik's customer service is praised for rapid, expert support, proactive alerts, and efficient problem-solving with a user-friendly interface.
Sentiment score
7.0
Zabbix users favor community resources for effective support, though paid options offer prompt responses despite time zone issues.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
8.5
Kentik is highly scalable and flexible, accommodating diverse enterprise sizes and extensive data needs without limitations.
Sentiment score
6.9
Zabbix efficiently scales in large environments, supporting thousands of devices, with minor database setup necessary for optimal performance.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
8.2
Kentik is stable and reliable, with minimal issues that are swiftly addressed by responsive support for user satisfaction.
Sentiment score
7.6
Zabbix is stable, reliable, and scalable, with occasional performance issues usually linked to external factors or configuration.
 

Room For Improvement

Kentik users desire improved granularity, better interface, integration, actionable features, and enhanced support at a more competitive price.
Zabbix needs enhanced UI, scalability, documentation, integration, automation, security, and predictive features to meet modern monitoring demands.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Kentik pricing is device-based, offers educational discounts, and varies with volume; opinions on cost effectiveness are mixed.
Zabbix is a cost-effective, open-source monitoring solution with no licensing fees, appealing to enterprises for its low-cost setup.
The pricing is good and aligns with the market target.
 

Valuable Features

Kentik provides real-time visibility, DDoS alerting, intuitive interfaces, and extensive reporting, enhancing traffic analysis, security, and network planning.
Zabbix is a versatile, scalable open-source tool offering robust monitoring, integration, and alerting features with extensive community support.
The most important feature is cybersecurity.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
39th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (21st)
Zabbix
Ranking in Network Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
105
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. The mindshare of Zabbix is 12.2%, up from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.
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Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
6%
Educational Organization
39%
Computer Software Company
11%
Financial Services Firm
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What needs improvement with Kentik?
Sometimes, the tool has complications, so we must deal with the additional support from the tool's end. We have the L3 and L4 support, but we have to get expertise in a different time zone, which i...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Kentik vs. Zabbix and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.