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Auvik Network Management (ANM) vs Kentik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik enhances operations with reduced maintenance, faster resolutions, and increased productivity, offering a 35% ROI through automation.
Sentiment score
7.0
Kentik boosts network performance and security, offering cost-effective peering and automation, resulting in efficiency and seamless renewals.
 

Customer Service

Sentiment score
7.9
Auvik's customer service is valued for friendliness and knowledge but needs improvement in response times and issue resolution.
Sentiment score
8.7
Kentik's customer support is praised for responsiveness, expertise, and efficiency, often exceeding users' expectations with proactive problem-solving.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
 

Scalability Issues

Sentiment score
8.0
Auvik Network Management offers scalable, flexible solutions for various networks, supporting growth but may falter with very complex setups.
Sentiment score
8.5
Kentik offers impressive scalability and seamless expansion, supporting diverse businesses with custom dashboards and comprehensive data accessibility.
The platform scales well and supports our organizational needs.
 

Stability Issues

Sentiment score
8.1
Auvik Network Management is highly reliable with minimal downtime, swift issue resolution, and is favorably rated for stability.
Sentiment score
8.2
Kentik is highly stable, with minimal disruptions and prompt resolutions to rare issues, ensuring minimal user inconvenience.
 

Room For Improvement

Auvik Network Management needs improved reporting, alerts, integration, usability, map accuracy, vendor compatibility, and streamlined onboarding processes.
Kentik users seek improved navigation, simplified API, enhanced features, better integration, pricing, and reduced complexity for effective use.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
 

Setup Cost

Auvik charges per-network device, focusing on core devices for competitive pricing, offering cost advantages and flexibility in management.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
 

Valuable Features

Auvik offers user-friendly network management with configuration auditing, real-time alerts, remote access, and tool integration for efficiency.
Kentik provides SaaS capabilities with advanced analytics and reporting, enhancing network visibility, performance monitoring, and proactive management.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
186
Ranking in other categories
IT Infrastructure Monitoring (3rd), Network Troubleshooting (2nd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
Kentik
Ranking in Network Monitoring Software
40th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (21st)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.1%, down from 1.2% compared to the previous year. The mindshare of Kentik is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Ahmad Mohd Fahmin - PeerSpot reviewer
Makes monitoring of operational efficiency an easy process
If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Educational Organization
8%
Construction Company
8%
Comms Service Provider
8%
Computer Software Company
20%
Financial Services Firm
11%
Manufacturing Company
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus. Compared to other products like SolarWinds, Auvik needs a simil...
What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What needs improvement with Kentik?
Sometimes, the tool has complications, so we must deal with the additional support from the tool's end. We have the L3 and L4 support, but we have to get expertise in a different time zone, which i...
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Find out what your peers are saying about Auvik Network Management (ANM) vs. Kentik and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.