Kentik and Auvik Network Management compete in the network management category. Kentik has the upper hand with its comprehensive feature set, particularly in traffic management, security, and optimization, while Auvik shines in ease of use and network discovery.
Features: Kentik offers a mature software solution provided as SaaS, eliminating the need for users to manage servers, resources, updates, and backups. Its features include NetFlow visualization, traffic analysis, and real-time network insights. Auvik Network Management stands out for its ease of use and network discovery features, scanning subnets to automatically map networks. It offers remote network device management and has valuable alerting and monitoring capabilities.
Room for Improvement: Kentik could improve by making API usability more straightforward, refining its interface for better functionality, and integrating actionable tools for anomaly management. Auvik could benefit from refining network mapping for better device organization, improving alert customization, and enhancing integration with third-party tools. Also, expanding its logging and reporting capabilities could add value.
Ease of Deployment and Customer Service: Kentik deploys primarily on on-premises and private cloud environments, offering proactive and responsive technical support. Auvik provides versatile deployment across public cloud, hybrid, and on-premises environments, with users noting its ease of setup, though technical support could be enhanced for immediacy and proactivity.
Pricing and ROI: Kentik's pricing is on the higher end, reflecting its comprehensive feature set that optimizes network management and reduces costs. The ROI is evident in cost savings and fast, accurate insights. Auvik structures its pricing per network device, offering flexibility and value for extensive monitoring. ROI is notable through efficiency savings and comprehensive coverage, despite some users finding premium offerings steep.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
The platform scales well and supports our organizational needs.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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