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Datadog vs Kentik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Datadog enhances efficiency, reduces downtime, and improves ROI by tracking instances, visualizing trends, and resolving performance issues.
Sentiment score
7.0
Kentik provides cost-effective solutions, improved latency, and operational efficiency, leading organizations to consistently renew without hesitation.
 

Customer Service

Sentiment score
7.3
Datadog's customer service is proactive and knowledgeable, but technical support quality varies with occasional delays and inconsistencies.
Sentiment score
8.7
Customers highly value Kentik for its responsive support, expert knowledge, proactive communication, and reliable service, enhancing their experience.
 

Scalability Issues

Sentiment score
7.6
Datadog efficiently scales with infrastructure demands, offering seamless integration and reliability, though cost management is essential.
Sentiment score
8.5
Kentik effectively manages data scalability, supporting varied companies globally with flexibility, ease, and potential for limitless expansion.
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its reliable stability, minimal disruptions, quick issue resolution, and efficient large-scale data handling.
Sentiment score
8.2
Users find Kentik reliable with minimal downtime, quick issue resolution, and consistent performance despite occasional minor hardware concerns.
 

Room For Improvement

Datadog users desire performance improvements, consistent APIs, clearer pricing, better support, enhanced features, and more user-friendly documentation and interface.
Kentik requires enhanced user permissions, improved API, smoother interfaces, better insights, and integration for efficiency and accessibility.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
 

Setup Cost

Datadog offers flexible, usage-based enterprise pricing, focusing on host count and log ingestion, requiring careful management to control costs.
Kentik's pricing varies by factors like device count and network size, offering flexible plans and discounts for educational institutions.
The setup cost for Datadog is more than $100.
The pricing is good and aligns with the market target.
 

Valuable Features

Datadog excels with integration, customizable dashboards, and monitoring, offering streamlined setup, centralized data, and enhanced user insights.
Kentik provides SaaS solutions with network monitoring, detailed traffic analysis, real-time visibility, and easy integration, praised for security and usability.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
The most important feature is cybersecurity.
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (8th)
Kentik
Ranking in Network Monitoring Software
36th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (19th)
 

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.6%, down from 4.8% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What is your experience regarding pricing and costs for Kentik?
The pricing is good and aligns with the market target.
What needs improvement with Kentik?
The product could strive for more improvements to become closer to perfect.
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Find out what your peers are saying about Datadog vs. Kentik and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.