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Datadog vs Kentik comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.6
Datadog's customer service is generally praised for responsiveness and expertise, though some users note delays and lack of phone support.
No sentiment score available
Kentik's customer support is praised for responsiveness, expertise, and efficiency, often exceeding users' expectations with proactive problem-solving.
 

Room For Improvement

No sentiment score available
Sentiment score
5.6
Datadog users face challenges with billing, integration, interface complexity, and desire more flexibility, support, and improved features.
Sentiment score
3.9
Kentik users seek improved navigation, simplified API, enhanced features, better integration, pricing, and reduced complexity for effective use.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
Datadog offers scalable performance and customization but users should monitor rising costs and potential challenges with complex architectures.
Sentiment score
8.0
Kentik offers impressive scalability and seamless expansion, supporting diverse businesses with custom dashboards and comprehensive data accessibility.
 

Setup Cost

No sentiment score available
Sentiment score
6.3
Datadog's pricing varies by organization size, requiring careful monitoring and planning due to complex usage-based billing and potential hidden costs.
No sentiment score available
 

Stability Issues

No sentiment score available
Sentiment score
8.0
Datadog is praised for its stability and reliable performance, effectively managing disruptions and supporting diverse operational needs.
Sentiment score
7.5
Kentik is highly stable, with minimal disruptions and prompt resolutions to rare issues, ensuring minimal user inconvenience.
 

Valuable Features

No sentiment score available
Sentiment score
8.4
Datadog excels in real-time monitoring, intuitive interface, robust integrations, efficient alerts, and comprehensive performance tracking and system reliability.
No sentiment score available
Kentik provides SaaS capabilities with advanced analytics and reporting, enhancing network visibility, performance monitoring, and proactive management.
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Datadog
Ranking in Network Monitoring Software
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
Kentik
Ranking in Network Monitoring Software
43rd
Average Rating
9.2
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Distributed Denial of Service (DDOS) Protection (21st)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Datadog is 4.2%, down from 4.8% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Ahmad Mohd Fahmin - PeerSpot reviewer
Makes monitoring of operational efficiency an easy process
If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
20%
Financial Services Firm
11%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was t...
What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What needs improvement with Kentik?
Sometimes, the tool has complications, so we must deal with the additional support from the tool's end. We have the L...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Find out what your peers are saying about Datadog vs. Kentik and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.