AWS Systems Manager vs Microsoft Configuration Manager comparison

AWS Systems Manager vs. Microsoft Configuration Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.1%, up from 9.4% compared to the previous year. The mindshare of AWS Systems Manager is 10.5%, up from 10.1% compared to the previous year. The mindshare of Microsoft Configuration Manager is 13.2%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

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MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have not experienced any bugs or glitches with this solution."

"It is absolutely a positive investment."

"The Autopilot feature is the most valuable because it saves significant time on managing devices. We can ship devices globally, and users can set them up on their own. It's convenient."

"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."

"Intune's unified endpoint management platform is invaluable."

"It is very easy to use. It has a very easy interface."

"The many policies available in Microsoft Intune for managing our devices are valuable."

"Autopilot is the most valuable feature."

More Microsoft Intune pros

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."

"The solution's ability to scale is good."

"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."

"The solution is user-friendly"

More AWS Systems Manager pros

"Patching is very effective and reporting is very good."

"Technical support is very helpful and very responsive."

"It's a stable product."

"The product is useful for patch management."

"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."

"The solution has a very good set of features."

"Microsoft Endpoint Configuration Manager is very scalable."

"We have found the scalability to be quite good."

More Microsoft Configuration Manager pros

Cons

"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."

"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."

"The solution could improve its flexibility."

"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."

"In future releases, I would like to see better integration with Apple products."

"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."

"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."

"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."

More Microsoft Intune cons

"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."

"The current challenge is that we can't pull any incidents from other accounts."

"Every AWS service comes with some associated costs."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."

"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."

"AWS does not have EKS cluster backup."

"Additional features can be added as per customer requirements."

More AWS Systems Manager cons

"Initial setup was complex. There's a lot that goes into it."

"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."

"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."

"It is a bit of an old and outdated product."

"I want the system to provide some dependency relations. I would also like to see the relationship between different machines."

"The tool's deployment is complex and depends on the architecture you want to implement."

"The TSM component could be improved."

"The setup was complex and I faced a lot of problems initially because I was new to the solution."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"It's reasonable. They're not giving it away, but it's reasonable."

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."

"The tool is cheaper than our company's other MDM tools."

"I would rate the price a four out of ten with ten being the most expensive."

"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"While Microsoft charges for actual usage, it lacks discount options."

More Microsoft Intune pricing and cost advice

"An AWS cloud engineer can bring down the costs."

"As we were doing a government project so the government got the project at a very nominal cost."

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"There is not a license needed to use the solution."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"I would rate the cost as eight out of ten."

"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."

"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."

"The price of Microsoft Endpoint Configuration Manager is expensive."

"We have to pay for a license."

"The price of SCCM depends on the size of the organization. The price is competitive."

More Microsoft Configuration Manager pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.

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842,296 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

24%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

13%

Government

Manufacturing Company

Financial Services Firm

12%

Computer Software Company

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...

What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...

What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...

Jamf Pro vs Microsoft Intune

Comparisons

Compared 15% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

IBM MaaS360 vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

AWS Config vs AWS Systems Manager

Compared 11% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 9% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 9% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 5% of the time

BigFix vs AWS Systems Manager

Compared 5% of the time

More AWS Systems Manager Competitors

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 13% of the time

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 13% of the time

Tanium vs Microsoft Configuration Manager

Compared 8% of the time

BigFix vs Microsoft Configuration Manager

Compared 6% of the time

Kaseya VSA vs Microsoft Configuration Manager

Compared 2% of the time

More Microsoft Configuration Manager Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

Configuration Management

Download AWS Systems Manager product report

Microsoft Configuration Manager

Download Microsoft Configuration Manager product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Amazon Elastic Container Registry

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

Sample Customers

Mitchells and Buzzers, Callaway

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

AWS Systems Manager vs. Microsoft Configuration Manager