We performed a comparison between AWS Systems Manager and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"It is very easy to use. It has a very easy interface."
"The stability of Microsoft Intune is good."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"Has a variety of automation options."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"AWS provides Auto Scaling groups."
"The solution is user-friendly"
"The solution's ability to scale is good."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"It is easy to install, and quick to deploy."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"Technical support is very helpful and very responsive."
"The most valuable feature of SCCM is the application distribution."
"It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently."
"The most valuable feature is the scalability."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"The configuration could be better by consolidating options and making it simpler."
"In an upcoming release, I would like to see some kind of analytics report."
"Lacking in features such as Wi-Fi and network security."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Technical support is not that great."
"It would be better if they can reduce the cost of the license."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"AWS does not have EKS cluster backup."
"The current challenge is that we can't pull any incidents from other accounts."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Additional features can be added as per customer requirements."
"Lacks sufficient integrations."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"It is not easy to get good technical support, especially at level one."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"It needs to be able to load faster during deployment."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"The database should be made to be more stable and robust, but not so much the configuration."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"The availability of technical support could improve."
More Microsoft Configuration Manager Pricing and Cost Advice →
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. AWS Systems Manager is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". AWS Systems Manager is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation, BigFix and Chef, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Red Hat Satellite. See our AWS Systems Manager vs. Microsoft Configuration Manager report.
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