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AWS Config vs AWS Systems Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Intune support experiences vary, with premium users satisfied, others facing delays, and mixed effectiveness of support staff.
No sentiment score available
AWS Config support is praised for its responsive, knowledgeable staff and excellent resources, ensuring quick resolution of technical issues.
No sentiment score available
AWS Systems Manager support quality varies, with business support often more responsive than developer support, depending on the support plan.
 

Room For Improvement

Sentiment score
4.4
Microsoft Intune faces challenges in reporting, cross-platform support, policy configurations, interface complexity, costs, and macOS management.
Sentiment score
3.4
AWS Config needs better language support, instance reboot processes, and built-in tools to match customer requirements and compete with Azure.
Sentiment score
6.1
AWS Systems Manager requires better automation, integration, UI, dynamic configuration, OS coverage, and advanced backup, replication, and cost optimization features.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune is praised for its scalability and adaptability, supporting various organizational sizes with seamless device management.
Sentiment score
8.2
AWS Config is highly scalable, supports numerous users, offers robust management, and is highly rated for scalability by users.
Sentiment score
8.2
AWS Systems Manager is highly scalable, efficiently managing resources and workloads, earning high ratings from organizations for its scalability.
 

Setup Cost

Sentiment score
7.5
Enterprises find Microsoft Intune competitively priced and cost-effective, especially when bundled with other Microsoft services in agreements.
No sentiment score available
AWS Config pricing is pay-as-you-go and varies based on resource recording, advanced queries, and conformance pack evaluations.
No sentiment score available
AWS Systems Manager is cost-efficient with mostly free features and minimal setup costs, though sometimes considered expensive during demand surges.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is highly reliable, with minimal issues and high user satisfaction due to regular updates and strong infrastructure.
Sentiment score
6.2
AWS Config is considered a stable platform for application hosting, often rated highly, but diagnosing issues can be challenging for some.
Sentiment score
7.8
AWS Systems Manager is reliable but may experience issues like clipboard sharing, battery drain, and occasional instance choking or patching failures.
 

Valuable Features

Sentiment score
8.0
Microsoft Intune excels with seamless Azure integration, strong security, centralized management, enhancing productivity and cost-effective remote device management.
Sentiment score
8.7
AWS Config offers resource tracking, continuous monitoring, compliance auditing, automated snapshots, and multi-account support with comprehensive reporting capabilities.
Sentiment score
8.3
AWS Systems Manager simplifies infrastructure management through automation, integration with AWS services, user-friendliness, and reducing manual tasks.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
18th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
AWS Systems Manager
Ranking in Configuration Management
6th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 11.8%, up from 10.1% compared to the previous year. The mindshare of AWS Config is 0.7%, up from 0.6% compared to the previous year. The mindshare of AWS Systems Manager is 10.1%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Shashank N - PeerSpot reviewer
Can automatically fix configuration deviations, one-click deployment and compliance enforcement
If you need auto-remediation for compliance purposes, then I would recommend using this solution. But if you already have another Cloud Security Posture Management (CSPM) tool, Config might be redundant. For purely AWS environments, though, it's a great choice. Overall, I would rate the solution an eight out of ten. It's useful for compliance and security, but we have to balance the cost and other things.
Betika Brandon - PeerSpot reviewer
Ensures high scalability and availability for managing increased workloads, but should improve integration with other AWS services
I utilize AWS Systems Manager for managing and handling interviews, resources, security, and configurations like database connections, API keys, and passwords. With AWS, I can execute commands on-premises servers. I also use AWS as a patch manager to automate instance patching for data security and…
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Financial Services Firm
24%
Government
11%
Healthcare Company
8%
Photography Company
7%
Computer Software Company
14%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Config?
The initial setup is super easy, it takes like two minutes. Literally a one-click deployment.
What needs improvement with AWS Config?
Improvements are needed as per customer requirements.
What is your primary use case for AWS Config?
It tracks configuration changes across all your AWS resources. Imagine it as a log of every tweak and setting alterat...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some servic...
What needs improvement with AWS Systems Manager?
It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agen...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Amazon Elastic Container Registry
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Find out what your peers are saying about AWS Config vs. AWS Systems Manager and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.