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AWS Systems Manager vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Perforce Puppet
Ranking in Configuration Management
15th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Perforce Puppet is 0.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The core management feature in Intune is invaluable to us, especially considering the challenges we often face with System Center when pushing external updates."
"Autopilot is a feature I really like."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"We have found the solution is capable of scaling."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"The solution is user-friendly"
"AWS provides Auto Scaling groups."
"Puppet Enterprise has good functionalities."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The versatility is great."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise is a stable solution."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
 

Cons

"Reporting needs improvement."
"There are a lot of updates happening on Microsoft."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"At the moment, we need more flexibility. We have some offices migrating to Windows 11 remotely. Sometimes, it is difficult to manage image installation because we have to collect some information before starting image deployment. Currently, Intune cannot collect the information needed for deploying new images."
"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"The current challenge is that we can't pull any incidents from other accounts."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."
"AWS does not have EKS cluster backup."
"Lacks sufficient integrations."
"Every AWS service comes with some associated costs."
"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."
"At the beginning the initial setup was kind of complex."
"Puppet Enterprise is more complex and difficult to configure."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"We would like Puppet to add more integration for applications."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
 

Pricing and Cost Advice

"The pricing needs improvement."
"The solution is cost-efficient."
"The price could be better."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The price for Intune is fair."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"An AWS cloud engineer can bring down the costs."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"As we were doing a government project so the government got the project at a very nominal cost."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Educational Organization
52%
Financial Services Firm
9%
Computer Software Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimi...
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
What is your experience regarding pricing and costs for Puppet Enterprise?
Puppet Enterprise can be an expensive solution for smaller businesses.
What needs improvement with Puppet Enterprise?
Puppet Enterprise should improve the general extensibility for places where they can't install it.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about AWS Systems Manager vs. Perforce Puppet and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.