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Jamf Pro vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
236
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of February 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Jamf Pro is 13.8%, up from 13.9% compared to the previous year. The mindshare of Microsoft Intune is 35.7%, down from 38.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"I have found the most valuable feature to be the policies."
"One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"We like the pre-stage enrollments."
"The most valuable features are the Jamf agent and the API."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."
"It is a helpful tool to manage BYOD policies."
"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Autopilot is the most valuable feature of Microsoft Intune."
"We like Intune's Autopilot functionality, which enables one-touch deployment. Dynamic grouping is another feature we find valuable working in academia. We have people in buckets based on their roles in the university, such as faculty, staff, alum, or grad. Sometimes, they will fit into multiple places, and dynamic grouping helps with that."
 

Cons

"The solution should offer beta testing for new products."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"Jamf does not go beyond Apple."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"Technical support is not that great."
"What would make this product better is adding more security policies and features in the next upgrade."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"I would like to see Intune improve its handling of hybrid domain joins."
"There can be delays in the deployment of new policies."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
 

Pricing and Cost Advice

"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"JumpStart is available at an additional cost."
"The price of a training pass for five people was $18,000 USD."
"The cost of this solution is expensive but worth it."
"Licensing cost is dependent on the footprint and foreseen growth."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"They have a standard pricing model which they follow, and it's global."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The price for Intune is fair."
"Microsoft Intune is not cost-effective as a standalone product."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"For organizations that are a Microsoft shop, the pricing is compelling."
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Answers from the Community

AS
May 20, 2022
May 20, 2022
Both posters have valid points. Both can now support a full OOB ( out-of-the-box) experience. JAMF has more bells and whistles, while Intune covers the basics. My executive summary is Intune is included with your Microsoft licensing, works on both Macs & Windows and covers the basics of everything you need. It's a single point for policy/device management and metrics. JAMF can do muc...
2 out of 3 answers
MH
Dec 14, 2021
@Anil Saini,  Jamf Pro is designed for iPad, iPhone, Mac and Apple TV, macOS only on the MDM layer (and not MAM).  However, Intune is designed for all OS platforms on MDM and MAM. Thanks
PS
Apr 26, 2022
In my view there is no comparing the two. JAMF is far superior if your talking about managing APPLE MAC machines and devices only. Jamf, previously known as Casper. Has been providing MDM solutions for years while Intune may be owned by big money and an even bigger name in MicroSoft. InTune is not nearly as easy to use in my view. Although some may disagree with my view or opinion. I would question ones experience in regards to all things Apple Mac. As there are many familiar with all things MicroSoft & Windows related. But still far FEWER even today. With the experience, background as well as familiarity with Apple Mac and cross platform support as I have been blessed with. With that I would still say, do your due diligence and research and always get a second opinion. Embrace all technology and be willing to engage in what others may deem less worthy. Had I been like most and adhered to the majority in I.T claiming Apple Mac products had no place in corporate America. I would not be the Engineer I am today.  Cheers, Peace and good luck.
 

Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive markets like India.
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging process is time-consuming and could be improved. Additionally, the user interface i...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

JAMF Software Casper Suite
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Jamf Pro vs. Microsoft Intune and other solutions. Updated: January 2025.
832,565 professionals have used our research since 2012.