Microsoft Intune and Jamf Pro compete in the device management category, specifically focusing on managing Windows and Apple devices respectively. Microsoft Intune appears to have the upper hand due to its broad integration across Microsoft services, which is particularly beneficial for organizations already using the Microsoft ecosystem.
Features: Microsoft Intune integrates seamlessly with Microsoft platforms like Office 365 and Azure, offers conditional access policies, and supports mobile device management for Windows, iOS, and Android devices. Intune's application deployment capabilities are comprehensive and it provides a single-pane dashboard for management tasks across various devices. Jamf Pro specializes in managing Apple devices, offering zero-touch deployment, a self-service portal, and extensive scripting capabilities. It effectively manages Apple-specific software updates and integrates closely with Apple Business Manager, making it suitable for enterprises focusing primarily on Apple products.
Room for Improvement: Microsoft Intune needs to enhance its report generation, expand policy support for Android devices, and improve Linux management capabilities. The dependency on other Microsoft products for full functionality can be a drawback. Jamf Pro should focus on improving its patch management, offering better reporting and remote management features, and enhancing integrations with non-Apple systems. While Intune offers compatibility with various operating systems, Jamf Pro's expertise is within the Apple ecosystem, facing limitations managing non-Apple devices.
Ease of Deployment and Customer Service: Microsoft Intune supports deployment in public, private, and hybrid cloud environments, simplifying deployment for Microsoft-based infrastructures. Jamf Pro provides straightforward setup for Apple devices with robust onboarding support. Customer service for Intune is mixed, with issues in support quality and responsiveness, whereas Jamf Pro is praised for knowledgeable technical support, providing quick resolutions and a clear setup process.
Pricing and ROI: Microsoft Intune is considered cost-effective due to its inclusion in Microsoft licenses like Office 365, which offers savings for Microsoft-based enterprises. Despite its standalone price not being low, the value comes from service consolidation and reduced administrative overhead. Jamf Pro is seen as a premium solution for managing Apple devices, offering detailed capabilities but with higher pricing, potentially limiting adoption by smaller organizations. The ROI is evident for organizations fully invested in Apple ecosystems, though it requires careful budgeting.
Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.
Jamf Pro Features
Jamf Pro has many valuable key features. Some of the most useful ones include:
Jamf Pro Benefits
There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:
An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”
Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
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