Try our new research platform with insights from 80,000+ expert users

Jamf Pro vs Workspace ONE UEM comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 17, 2022
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Number of Reviews
198
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Number of Reviews
105
Ranking in other categories
Mobile Device Management (MDM) (1st)
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of September 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 37.7%, down from 39.4% compared to the previous year. The mindshare of Jamf Pro is 14.8%, up from 13.6% compared to the previous year. The mindshare of Workspace ONE UEM is 11.9%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

MN
Aug 30, 2024
Serves as a unified platform, enhances data protection, and provides a seamless user experience
The enterprise application management feature in Intune Suite for app discovery, deployment, and automatic updating is well-suited for Windows devices but is premature for Android and iOS. From an administrator's perspective, managing Windows apps with Intune is relatively straightforward. However, for Android and iOS, the feature requires further refinement due to their third-party operating system nature. While Android devices pose fewer challenges, iOS devices often necessitate using Apple Business Manager as an intermediary, complicating the management process. This is particularly evident when considering Apple's role as the primary manager of iOS devices. Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades. This would streamline the process and reduce manual effort, especially for organizations with multiple applications requiring regular updates. Additionally, the tenant dashboard could be more user-friendly by providing more customizable options and charts for monitoring various aspects of the Intune environment. This would allow administrators to easily access and track key metrics without navigating through multiple menus.
QC
Jan 12, 2022
DEP enrollment is quite good, and it's not that difficult to run and maintain
We use it to manage all the devices in a bank for South Africa, as well as some African countries. We're one version behind because they just released the previous version on Saturday. So, we're just waiting for the cloud to be upgraded, and then we'll upgrade. We have an on-prem installation The…
Loredana Ababei - PeerSpot reviewer
Apr 27, 2023
Provides a lot of valuable features that are easy to manage and customize
I use the solution to manage the shared devices in the organization All the features of the solution are very useful. The solution has a lot of capabilities, and it is easy to manage and customize. The solution should improve its support. When we had some issues, the support did not respond…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I assess Intune's user experience, I would say it is perfect and simple."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"There has been a noticeable increase in productivity for both my organization and clients."
"It is a very stable and scalable cloud-only solution."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"Configuration Profiles from Jamf Pro are awesome."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away."
"The single sign-on feature, which integrates with the Identity Manager is one of the most vital features."
"The most valuable feature of this solution is the tracking of the devices."
"The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel."
"The most valuable feature of VMware Workspace ONE is its reliability."
"No issues with scalability."
"The solution is stable."
"When we publish the applications, getting the credentials to log in and keep the application up or running is easy."
"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."
 

Cons

"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"There could be more competent processes and improvements in the policy space."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"The security features should be improved."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"Patch Management needs work to be efficient."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"I would love to see more integration with ASM and ABM."
"The response time for support could be significantly improved."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"The ability to ask a device to run a policy regularly would be a real advantage."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"The solution's pre-stage enrollment could be improved."
"When we had some issues, the support did not respond quickly, and they did not provide a solution."
"Technical support needs to be more responsive to our requests."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"We'd like the customization to be better."
"The initial setup should be simplified."
 

Pricing and Cost Advice

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"Microsoft Intune's pricing is reasonable."
"I would rate the price a four out of ten with ten being the most expensive."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"Pricing can be improved."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"Microsoft Intune is included in the E5 license at no additional cost."
"The pricing needs improvement."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"They have a standard pricing model which they follow, and it's global."
"JumpStart is available at an additional cost."
"This is a pricey solution."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"There is a licensing fee for the users, and we pay a low amount for our support costs."
"The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution."
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"The tool is expensive."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
"My guess is that its licensing was yearly. There was probably no fee in addition to the standard licensing fee."
report
Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
800,688 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Educational Organization
38%
Computer Software Company
10%
Financial Services Firm
6%
University
5%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
It could always be cheaper, but I think the price is reasonable for what they offer.
What needs improvement with Jamf Pro?
It can always be better. There are still some features missing that Apple announced last year. Desktop support is sti...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Jamf Pro vs. Workspace ONE UEM and other solutions. Updated: July 2024.
800,688 professionals have used our research since 2012.