Try our new research platform with insights from 80,000+ expert users

Jamf Pro vs Kandji comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
263
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Kandji
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
7.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Vulnerability Management (46th), Mobile Device Management (MDM) (7th), Endpoint Detection and Response (EDR) (54th)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Amit-Sarkar - PeerSpot reviewer
An easy-to-manage and deploy solution, but it should provide open customization
You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want. Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the price, the features included with Microsoft are appealing."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"It is a very stable and scalable cloud-only solution."
"Intune helps the organization manage access to its internal apps, data, and resources."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Intune makes our organization more secure and flexible."
"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"Jamf is stable, reliable, secure and you have lots of customization options."
"The self-service is invaluable to the user."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
 

Cons

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."
"We would like to see support for Chrome and/or devices for Chromebooks."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"It could offer more attributes for authentication."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"The response time for support could be significantly improved."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"Jamf does not go beyond Apple."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"Patch Management needs work to be efficient."
"Kandji should give open customization."
 

Pricing and Cost Advice

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"It's affordable for the protection it gives. There are no additional costs."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"I think it pays for itself to let Jamf host the server."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"Setup and licensing prices are getting to be too high."
"JumpStart is available at an additional cost."
"The licensing costs for this solution are high."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"The cost of this solution is expensive but worth it."
"This is a pricey solution."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
report
Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
38%
Computer Software Company
10%
Financial Services Firm
7%
University
6%
Computer Software Company
14%
Financial Services Firm
13%
University
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about Kandji?
It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.
What is your experience regarding pricing and costs for Kandji?
Users have to pay a yearly licensing fee for Kandji, which is expensive.
What needs improvement with Kandji?
Kandji should have certification experience, which they don't have. Kandji should give open customization. Most custo...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: April 2025.
850,671 professionals have used our research since 2012.