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Jamf Pro vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Enterprise Mobility Management (EMM) (2nd)
Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
Content Collaboration Platforms (7th)
 

Mindshare comparison

As of February 2025, in the Mobile Device Management (MDM) category, the mindshare of Jamf Pro is 29.4%, up from 27.9% compared to the previous year. The mindshare of Microsoft 365 Business is 7.5%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Luca Turco - PeerSpot reviewer
Subscription model ensures continuous updates and connectivity across devices
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"We like the pre-stage enrollments."
"From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs."
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"I like the fact that everything is online. It makes the solution very accessible."
"I like the user interface. It's pretty good. Data security is also there, and it gives you more storage space. It supports iOS and Android, which is good."
"It's easy to use."
"I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."
"Its flexibility is most valuable. It provides flexibility and a dynamic approach. It is not limited by a physical location, and it can be run on different devices from different locations."
"OneDrive feature is great."
"It is stable and easy to use."
"I think the flexibility of Teams very good."
 

Cons

"The list of applications for patch management isn't sufficient."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"The solution needs cheaper training."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"The integrated patch feature is good but needs some tweaking."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"If it could do ticketing and non-Apple devices then that would be huge."
"Stability-wise, the program could be improved."
"Lacks some additional features."
"It could be flexible in terms of working with other cloud-based solutions."
"There are loads of holes in security and I'd like to see better integration with security products."
"It should support the local language. It should also be cheaper."
"I would like to see cheaper licensing fees."
"Integration between Excel and the SQL Server could work more efficiently."
"It can have more integrations between the applications that are there within this product. In the newer version of Teams, there are some new features that allow you to share directly from Outlook, etc. It would be good if they continue to explore these types of integrations between applications."
 

Pricing and Cost Advice

"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"With respect to pricing, Jamf Pro is the better bet."
"The setup is pricey upfront for support and setup."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"This is a pricey solution."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"Microsoft 365 Business could be cheaper."
"If you go with Microsoft, they will give you 80 GB in advance and all those kinds of features. They will also keep asking you to go from E1 to E2, E2 to E3, and now E5. Their prices are high, but as long as the organization is happy to pay and your emails are working seamlessly, it shouldn't be an issue."
"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"The solution requires a license which is expensive."
"It's an expensive solution."
"The solution costs approximately $20 per month per user."
"The price is fine."
"The price of the license for Microsoft 365 Business can be expensive for smaller businesses and should be adjusted. The overall pricing model can be improved upon."
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Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive markets like India.
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging process is time-consuming and could be improved. Additionally, the user interface i...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The cost is not perfect. I rate the cost as seven out of ten. It could be more affordable.
What needs improvement with Microsoft 365 Business?
In terms of features, we expect improvements in analyzing capabilities. Specifically, providing Power BI for a lower package, such as e3, would be beneficial.
 

Also Known As

JAMF Software Casper Suite
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Jamf Pro vs. Microsoft 365 Business and other solutions. Updated: January 2025.
838,533 professionals have used our research since 2012.