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Jamf Pro vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.0
Microsoft 365 Business support receives mixed reviews, with some praising it and others criticizing its inefficiency and inconsistency.
It would be beneficial if Microsoft had more expert customer support staff.
 

Room For Improvement

No sentiment score available
Sentiment score
3.9
Microsoft 365 Business needs enhanced integration, security, user experience, support, and simplified interfaces to improve accessibility and usability.
Providing Power BI for a lower package, such as e3, would be beneficial.
 

Scalability Issues

No sentiment score available
Sentiment score
6.6
Microsoft 365 Business is scalable for any size, though costs may rise; users praise its easy management and flexibility.
 

Setup Cost

No sentiment score available
Sentiment score
5.3
Microsoft 365 Business offers feature-rich plans with flexible, competitive pricing, though users desire clearer, more affordable pricing structures.
 

Stability Issues

No sentiment score available
Sentiment score
7.3
Microsoft 365 Business is generally stable with minor issues, praised for reliability but occasionally challenged by performance hitches.
The stability of Microsoft 365 Business is rated nine out of ten.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Microsoft 365 Business offers seamless integration, collaboration tools, cloud storage, security, and remote work capabilities for enhanced productivity.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
 

Categories and Ranking

Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Enterprise Mobility Management (EMM) (2nd)
Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
242
Ranking in other categories
Content Collaboration Platforms (7th)
 

Mindshare comparison

As of November 2024, in the Mobile Device Management (MDM) category, the mindshare of Jamf Pro is 27.4%, up from 17.1% compared to the previous year. The mindshare of Microsoft 365 Business is 9.2%, down from 18.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
LaminDrammeh - PeerSpot reviewer
Improves productivity and allows team collaboration in organizations
Previously, my company did not use a unified communication tool. For unified communication, my company started to use Microsoft 365 Business. My company used to use technology like Slack for team collaboration. My company used to use local products to manage emails. My company had a totally different license for Office 365. Microsoft 365 Business was chosen by our company as a solution to combine everything. My company does not use a similar technology, like Microsoft 365 Business. In general, my company improved by moving away from disintegrated technologies, and now we are able to integrate different technologies using Microsoft 365 Business.
report
Use our free recommendation engine to learn which Mobile Device Management (MDM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
41%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
14%
Manufacturing Company
8%
Healthcare Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive markets like India.
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging process is time-consuming and could be improved. Additionally, the user interface i...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution's pricing is reasonable and provides value for money. The solution costs approximately $20 per month per user.
What needs improvement with Microsoft 365 Business?
Sometimes, the migration from old software to new software isn't very smooth. Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and la...
 

Also Known As

JAMF Software Casper Suite
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Learn More

 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about Jamf Pro vs. Microsoft 365 Business and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.