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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
Content Collaboration Platforms (8th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 7.4%, down from 10.7% compared to the previous year. The mindshare of Windows Autopilot is 5.9%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

Luca Turco - PeerSpot reviewer
Subscription model ensures continuous updates and connectivity across devices
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a small business, the big thing for us is the ability to onboard new people easily. So, it's a matter of minutes to add new users, buy a new license pack for them, assign the licenses to them, and get them logged on. It takes 10 to 15 minutes."
"Some of the functionality is very easy to use."
"Recording is a major feature for us. Dictation is huge. I use that on client calls when the client is speaking."
"The solution is very stable."
"It's flexible and easy to use."
"It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data."
"Microsoft 365 Business integrates well and improves communication, cooperation, and security."
"Microsoft has a good reputation as an SaaS provider, and our enterprise team has a solid relationship with Microsoft. 365 Business meets our needs as an enterprise."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"The solution is very stable."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"Windows Autopilot is very stable."
"Its most valuable feature is imaging, it takes very less time for processing."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
 

Cons

"They could maintain the consistency of features and UI while updating the product."
"The technical support process could be a bit more secure. The information should stay within the ticketing system itself and not be passed via email."
"The integration with other platforms could be improved."
"It would help, if, in the beginning, there was an onboarding process to show how to set it up properly or how to set up the things properly, or how to have the support they need or the guidance on how they should deploy it. In some cases, there are things that are not so crystal clear."
"Microsoft Teams can be improved. It is a bit taxing on resources and is resource-heavy on the devices. When you install it on a PC, it uses a lot of memory. They should look for a better price model for educational institutions, and it should be free. We are also using Google Suite, which is free for educational institutions. They charge business people, not nonprofit institutions."
"Data protection needs to be improved."
"The technical support need to improve, I have had bad experiences."
"The admin panels have too few samples."
"We encounter issues with re-registering devices in the Azure domain."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
 

Pricing and Cost Advice

"The price could be cheaper. We have a yearly license."
"Everything is offered as a bundle package."
"The licensing fee is paid yearly."
"It is not so expensive."
"Licensing is on a yearly basis. Its price could be better."
"It is probably not cheap, but you can't really compare it with anything else."
"There is a subscription needed for this solution."
"The cost of the subscription is fair."
"We are required to have a license for either EMS, E5, or E2."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
8%
Financial Services Firm
7%
Government
17%
Computer Software Company
15%
Retailer
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.