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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
Content Collaboration Platforms (8th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 7.4%, down from 10.2% compared to the previous year. The mindshare of Windows Autopilot is 6.7%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

Luca Turco - PeerSpot reviewer
Subscription model ensures continuous updates and connectivity across devices
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Both stability and performance are valuable features. The user experience is pretty good on all this."
"It is easy to use. It has a lot of wonderful features."
"With Power BI and Power Applications you can do a lot of our automation within IT. It makes everything much quicker."
"It works as expected."
"I'm satisfied with how they handle data, and the people there are very friendly."
"The performance is good."
"I consider the installation to have been very easy."
"Valuable features are video conferencing, email, and Office suite."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"The solution is very stable."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Windows Autopilot is very stable."
"Its most valuable feature is imaging, it takes very less time for processing."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
 

Cons

"They should offer better support for iOS devices and more regular updates for iOS, as it's working pretty well for Microsoft solutions and for Windows systems, yet it does not work quite as well for iOS."
"We expect improvements in analyzing capabilities."
"The pricing and licensing format could be improved."
"The solution could improve the user interface a little bit to make it easier to navigate."
"It would be ideal if the product offered more integration capabilities with non-Microsoft solutions."
"The OneDrive part could be more user-friendly, because many people want to use it."
"It would be nice if we had the option to open a document even if it was created with another application."
"n the future, a dashboard should be included."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"We encounter issues with re-registering devices in the Azure domain."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
 

Pricing and Cost Advice

"Licensing fees are paid annually."
"It is basically software as a service. So, you pay for the software subscription. The price is based on the plan you choose. You can also leverage the help of cloud service providers."
"Pricing can always be improved."
"We purchase annual licenses for this solution."
"The cost is on the high end, particularly when you have multiple users."
"There is a license for this solution and it is priced based on the users using it."
"There is an annual license required for this solution. For a smaller organization, it could be expensive."
"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
"We are required to have a license for either EMS, E5, or E2."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
16%
Government
15%
Financial Services Firm
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.