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Microsoft 365 Business vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.0
Microsoft 365 Business support receives mixed reviews, with some praising it and others criticizing its inefficiency and inconsistency.
Sentiment score
8.9
Microsoft's support is generally reliable, though premium assistance can be slower, with mixed reviews on help quality.
It would be beneficial if Microsoft had more expert customer support staff.
It is very difficult to get good support.
 

Room For Improvement

Sentiment score
3.9
Microsoft 365 Business needs enhanced integration, security, user experience, support, and simplified interfaces to improve accessibility and usability.
Sentiment score
4.9
Windows Autopilot users seek enhanced script functionality, easier device registration, intuitive setup, and simple device renaming for meetings.
Providing Power BI for a lower package, such as e3, would be beneficial.
The Azure and Intune platform is not always available and quite often, there are service outages.
 

Scalability Issues

Sentiment score
6.6
Microsoft 365 Business is scalable for any size, though costs may rise; users praise its easy management and flexibility.
Sentiment score
8.7
Windows Autopilot is praised for its scalability, effectively managing deployments and configurations for both new and existing devices.
 

Setup Cost

Sentiment score
5.3
Microsoft 365 Business offers feature-rich plans with flexible, competitive pricing, though users desire clearer, more affordable pricing structures.
No sentiment score available
 

Stability Issues

Sentiment score
7.3
Microsoft 365 Business is generally stable with minor issues, praised for reliability but occasionally challenged by performance hitches.
Sentiment score
6.8
Windows Autopilot's stability is generally rated high, but some users face issues due to Azure and Intune service outages.
The stability of Microsoft 365 Business is rated nine out of ten.
The Azure and Intune platform is not always available, and there are frequent service outages.
 

Valuable Features

Sentiment score
8.3
Microsoft 365 Business offers seamless integration, collaboration tools, cloud storage, security, and remote work capabilities for enhanced productivity.
Sentiment score
8.9
Windows Autopilot streamlines deployments by automating setup, saving time, and enhancing efficiency with features like domain joining and self-deploying mode.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
The most effective feature of Windows Autopilot for managing deployments is the automation.
 

Categories and Ranking

Microsoft 365 Business
Ranking in Mobile Device Management (MDM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
242
Ranking in other categories
Content Collaboration Platforms (7th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Mobile Device Management (MDM) category, the mindshare of Microsoft 365 Business is 9.2%, down from 18.9% compared to the previous year. The mindshare of Windows Autopilot is 6.4%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

LaminDrammeh - PeerSpot reviewer
Improves productivity and allows team collaboration in organizations
Previously, my company did not use a unified communication tool. For unified communication, my company started to use Microsoft 365 Business. My company used to use technology like Slack for team collaboration. My company used to use local products to manage emails. My company had a totally different license for Office 365. Microsoft 365 Business was chosen by our company as a solution to combine everything. My company does not use a similar technology, like Microsoft 365 Business. In general, my company improved by moving away from disintegrated technologies, and now we are able to integrate different technologies using Microsoft 365 Business.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Healthcare Company
7%
Government
7%
Government
18%
Computer Software Company
13%
Retailer
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution's pricing is reasonable and provides value for money. The solution costs approximately $20 per month per user.
What needs improvement with Microsoft 365 Business?
Sometimes, the migration from old software to new software isn't very smooth. Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and la...
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows ...
What needs improvement with Windows Autopilot?
The product's free version needs to be more robust. They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users. There should be an ...
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Information Not Available
Find out what your peers are saying about Microsoft 365 Business vs. Windows Autopilot and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.