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Jamf Pro vs SOTI MobiControl comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
10th
Average Rating
7.8
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
SOTI MobiControl
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.2
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 4.1%, down from 4.4% compared to the previous year. The mindshare of Jamf Pro is 14.8%, up from 13.7% compared to the previous year. The mindshare of SOTI MobiControl is 7.3%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Sep 10, 2024
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Pete C - PeerSpot reviewer
Oct 6, 2023
Customizable with a self-service portal and a good security posture
Jamf Pro enables us to centrally manage nearly 1,000 Macs across multiple offices and US states, from optional installs that end users can implement at their own convenience, to mandatory applications and settings that must be enforced in a highly regulated industry.Jamf Pro is a critical part of…
Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Dec 29, 2022
Provides enterprise mobility and remote control mobile device management
I use SOTI MobiControl for enterprise mobility and remote control mobile device management. If a company has a lot of mobile devices, then they want to monitor all of the company mobile devices from the license. First, we have to register all of the mobile devices in the SOTI platform, and then…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"It is a stable solution."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The implementation phase of IBM MaaS360 was pretty easy."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"Asset management is the most valuable feature and integral for device inventory."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"As an administrator, I really love the integration with Apple Business Manager."
"The most valuable features are the Jamf agent and the API."
"I am most excited about a feature that is called User-Initialed Enrollment."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"It's been very stable over the past few years."
"Also, although they're Apple products, we don't use the Find My iPhone feature because that would require us to use so many fake numbers or come up with a list of numbers. SOTI has been super-helpful in helping us track where an iPad is and knowing that we can remote-access it."
"The initial setup is straightforward."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"It has a user-friendly menu that helps manage special purpose devices for security."
"The most valuable features are remote control and geo-fencing."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
 

Cons

"Local technical support would be helpful."
"The reporting and alerting could be improved."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The user experience really isn't so good."
"It would be ideal to add support for the distribution of windows.exe applications."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The look needs to be updated and it could be simpler to use."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"I think it would be best if Jamf had support tiers."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"The patch management needs improvement in Jamf Pro."
"SOTI MobiControl is very good for Android and Windows, but it should add a little bit on the Apple side because it doesn't have much control on the Apple side."
"The scalability is horizontal, not vertical. One machine has to have all the accounts. That's one of the issues that we have found with scalability: You always have to keep the same machine. If you want to add a second machine, you need to split the account and that removes flexibility of management."
"Reporting could be better. When I try to run a report, it doesn't have a filter or even a feature where I can choose what I have in the report. That's been a struggle since the first time I used it so I just don't touch it anymore."
"If the interface was a little bit more intuitive, more easily allowed me to get to where I want to be, that would be a little bit nicer, as far as the file sync goes."
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"They don't have systems that are built for redundancy. You have one database that manages everything and, if that database crashes, you have a problem."
"I wish that I had some more tutorials and educational resources on how to use the product."
"I would like them to improve the process of enrolling Android devices. It's much more difficult to enroll Android devices than it is Windows CE devices. There are a lot more steps required."
 

Pricing and Cost Advice

"The solution is expensive."
"I rate IBM MaaS360's pricing a six out of ten."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"I feel the pricing to be very high."
"I rate IBM MaaS360’s pricing a six out of ten."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"I think it pays for itself to let Jamf host the server."
"JumpStart is available at an additional cost."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"The price of a training pass for five people was $18,000 USD."
"Licensing cost is dependent on the footprint and foreseen growth."
"They have a standard pricing model which they follow, and it's global."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"The product is reasonably priced at the moment."
"It's a little bit expensive."
"SOTI's pricing seems to be competitive."
"You need to secure a license on a per-device basis."
"SOTI MobiControl is a cheap solution."
"I thought pricing was kind of high, but I believe that Soti is probably the best out there for this type of software, so there's not much I can do about that. The licensing is annual, per device."
"The pricing is reasonable and the licensing model is very reasonable when compared to some of the competitors in the market. I can speak directly regarding Intune, which is very expensive compared to SOTI."
"The price is average. SOTI manages the price according to the type of client they have. I would rate the cost as five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
Educational Organization
41%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
16%
Manufacturing Company
14%
Retailer
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What needs improvement with SOTI MobiControl?
SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functional...
 

Also Known As

Fiberlink MaaS360, MaaS360
JAMF Software Casper Suite
MobiControl
 

Learn More

 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about Jamf Pro vs. SOTI MobiControl and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.