We performed a comparison between Jamf Pro and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's really easy to access."
"Conditional access helps me control uncontrolled access."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"The performance of Microsoft Intune is good."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The ease of use and access allows us to manage all of our devices collaboratively."
"Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"The self-service is invaluable to the user."
"The Automated Device Enrolment is great!"
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"We can put certain devices into smart groups based off of device name, department, etc."
"The most valuable features of the solution are containerization and app control."
"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."
"The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely."
"I've really enjoyed the use of the file sync when I'm administrating version control in my program."
"We use SOTI MobiControl for managing Android device management."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"It is a scalable solution."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"The configuration could be better by consolidating options and making it simpler."
"The reporting needs to be a bit more interactive."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"Some enrollment features could be improved."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"I think it would be best if Jamf had support tiers."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"The solution needs cheaper training."
"We need better reporting options."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."
"The documentation could be improved in SOTI MobiControl."
"Adding more features for iOS devices would be an improvement."
"The scalability is horizontal, not vertical. One machine has to have all the accounts. That's one of the issues that we have found with scalability: You always have to keep the same machine. If you want to add a second machine, you need to split the account and that removes flexibility of management."
"I wish I had the ability to select an app singly and install or refresh it, instead of having to go into the application controls and assign it to a group. I wish there was a spot that listed all my applications. I could go into a single one and refresh or update. It's not very easily accessible, per application."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"There could be a feature for user ID management."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Jamf Pro is rated 9.6, while SOTI MobiControl is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion. See our Jamf Pro vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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