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Jamf Pro vs SOTI MobiControl comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
SOTI MobiControl
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.2
Reviews Sentiment
8.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of IBM MaaS360 is 4.1%, down from 4.4% compared to the previous year. The mindshare of Jamf Pro is 14.6%, up from 13.8% compared to the previous year. The mindshare of SOTI MobiControl is 7.3%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Provides enterprise mobility and remote control mobile device management
I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution that functions twenty-four hours and seven days a week."
"Remote enablement feature and access to internal resources on the VPN."
"The product’s most valuable feature is email, browser, and application security."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"The fact that devices just need an internet connection [anywhere in the world] that allows them to check into the Jamf Software Server allows for identical management as if on campus or remote, has proven to be golden during the pandemic."
"I found that automated enrollment is very powerful because you can bring standardization to the environment."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"We like the pre-stage enrollments."
"We use SOTI MobiControl for managing Android device management."
"The feature I find most valuable within Soti is the ability to reset or unlock a device. A lot of the devices that we use are in the field. We have locations in Dallas, San Diego, Seattle, Washington, and Phoenix, Arizona and there isn't always someone, within our company, who is managing these devices. Sometimes it's the doctors' offices that we partner with where they use these devices. Having the ability to remotely reset a device or unlock a device has been super-crucial for me."
"It has a user-friendly menu that helps manage special purpose devices for security."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"The most valuable features are remote control and geo-fencing."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"The most valuable feature is the fact that I can manage my devices remotely."
"We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle."
 

Cons

"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Local technical support would be helpful."
"Can be added process of export/import environment configuration to simplify any migration processes."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The user interface could definitely use some improvement."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"The look needs to be updated and it could be simpler to use."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"The integrated patch feature is good but needs some tweaking."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"It would be nice to be able to search smart groups and/or filter them."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"In some places, GUI could be more reactive."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"A more modern UI in the next release will make the product absolutely perfect."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"The solution could use better reporting."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"Adding more features for iOS devices would be an improvement."
"There is room for improvement in the support."
 

Pricing and Cost Advice

"I rate IBM MaaS360's pricing a six out of ten."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"I feel the pricing to be very high."
"I rate IBM MaaS360’s pricing a six out of ten."
"IBM products are a little pricey."
"The solution is expensive."
"The price of a training pass for five people was $18,000 USD."
"With respect to pricing, Jamf Pro is the better bet."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"Licensing cost is dependent on the footprint and foreseen growth."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"The setup is pricey upfront for support and setup."
"They have a standard pricing model which they follow, and it's global."
"There are no costs in addition to the standard licensing fees."
"The product is less expensive than one of its competitors."
"SOTI's pricing seems to be competitive."
"The pricing is reasonable and the licensing model is very reasonable when compared to some of the competitors in the market. I can speak directly regarding Intune, which is very expensive compared to SOTI."
"It is an expensive product."
"I thought pricing was kind of high, but I believe that Soti is probably the best out there for this type of software, so there's not much I can do about that. The licensing is annual, per device."
"SOTI MobiControl is a budget-friendly solution."
"The product is reasonably priced at the moment."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Manufacturing Company
9%
Financial Services Firm
7%
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
Computer Software Company
15%
Manufacturing Company
14%
Retailer
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What needs improvement with SOTI MobiControl?
SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functional...
 

Also Known As

Fiberlink MaaS360, MaaS360
JAMF Software Casper Suite
MobiControl
 

Learn More

 

Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about Jamf Pro vs. SOTI MobiControl and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.