We performed a comparison between Jamf Pro and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Compliance and the policies that can be set are the most valuable features."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"Stable solution at a good price."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"It's easy to manage."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"From the reviews that we are getting, the feedback from the client, the tool is very good on the Jamf side - especially for the Macs."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"The product enables device management."
"Scalability-wise, I rate the solution a ten out of ten."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The solution is stable."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"Lacking ability to leverage more iOS device management internally."
"No option to do end-to-en macOS management. Slow implementation of policies."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Lacking in features such as Wi-Fi and network security."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Technical support is in need of improvement."
"In some places, GUI could be more reactive."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"The reporting needs to be improved so that generating them is more user-friendly."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"The integrated patch feature is good but needs some tweaking."
"For Windows, we have a reset option. We'd that option available for Mac."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"Support is not good enough."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"They need more straightening of the SSO capabilities."
"Lacks the ability to have various VPN applications."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews while JumpCloud is ranked 8th in Single Sign-On (SSO) with 16 reviews. Jamf Pro is rated 9.6, while JumpCloud is rated 8.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Hexnode UEM, whereas JumpCloud is most compared with Google Cloud Identity, Microsoft Entra ID, Scalefusion, Cisco Duo and Cloudflare Access. See our Jamf Pro vs. JumpCloud report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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