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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

iboss offers valuable granular setup options, enabling different filter levels using OUs in AD.
Iboss effectively prevents advanced persistent threats with zero tolerance for attacks.
The security aspect, particularly malware detection, is excellent, significantly improving security posture.
Technical support is sharp, responsive, and highly rated by users.
Its scalability and inline filtering feature, requiring no device application, are crucial aspects users appreciate.

CONS

There are issues with SSL decryption, particularly in a BYOD environment where learners use apps instead of browsers.
File integrity monitoring is currently missing and would be a beneficial feature.
The on-premise hardware's network interface is capped at one gigabit, which necessitates multiple devices for higher traffic, lacking support for 10-gigabit ports.
The service can have difficulties in recognizing devices, resulting in inconsistent filtering performance.
Pricing, setup costs, and licensing for iboss are considered high, raising concerns among users.
 

iboss Pros review quotes

KL
Works at a educational organization with 501-1,000 employees
Jan 23, 2018
Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports.
it_user865497 - PeerSpot reviewer
Director of Technology at a non-tech company with 501-1,000 employees
May 1, 2018
Granular setup, which was able to set different levels of filters using the OUs in the AD.
PM
CEO at a tech services company with 11-50 employees
Sep 25, 2018
Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer1345251 - PeerSpot reviewer
Vice President at a tech services company with 11-50 employees
Aug 9, 2020
The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot.
reviewer1341243 - PeerSpot reviewer
Security Solution Architect at a computer software company with 1,001-5,000 employees
Feb 2, 2021
Technical support is pretty sharp and very responsive.
reviewer1676862 - PeerSpot reviewer
IS Manager, Software Engineer at a manufacturing company with 10,001+ employees
Sep 25, 2021
It was a very easy product to install. It can be deployed very fast.
reviewer1957326 - PeerSpot reviewer
Manager, Network at a manufacturing company with 51-200 employees
Apr 27, 2023
Its initial setup was straightforward.
Fahad Hossain - PeerSpot reviewer
IT System Architect at Wunderman Thompson Studios Dhaka
Jul 18, 2023
Content filtering is the most useful feature of iboss.
Jack Hamm - PeerSpot reviewer
Vice President of Security and Engineering at a retailer with 10,001+ employees
Sep 20, 2024
iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies.
reviewer2559984 - PeerSpot reviewer
Information Security Expert at a government with 5,001-10,000 employees
Sep 25, 2024
The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions.
 

iboss Cons review quotes

KL
Works at a educational organization with 501-1,000 employees
Jan 23, 2018
The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages.
it_user865497 - PeerSpot reviewer
Director of Technology at a non-tech company with 501-1,000 employees
May 1, 2018
SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment.
PM
CEO at a tech services company with 11-50 employees
Sep 25, 2018
Sometimes, obviously, there are bugs.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
reviewer1345251 - PeerSpot reviewer
Vice President at a tech services company with 11-50 employees
Aug 9, 2020
The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle.
reviewer1341243 - PeerSpot reviewer
Security Solution Architect at a computer software company with 1,001-5,000 employees
Feb 2, 2021
File integrity monitoring would be very advantageous as an additional feature.
reviewer1676862 - PeerSpot reviewer
IS Manager, Software Engineer at a manufacturing company with 10,001+ employees
Sep 25, 2021
The dashboards for local use could be better.
reviewer1957326 - PeerSpot reviewer
Manager, Network at a manufacturing company with 51-200 employees
Apr 27, 2023
Its pricing could be better.
Fahad Hossain - PeerSpot reviewer
IT System Architect at Wunderman Thompson Studios Dhaka
Jul 18, 2023
Sometimes the agent stops working in iboss, and we have to reinstall the agent.
Jack Hamm - PeerSpot reviewer
Vice President of Security and Engineering at a retailer with 10,001+ employees
Sep 20, 2024
I'd like to see them accelerate development on the security side, particularly around data loss prevention.
reviewer2559984 - PeerSpot reviewer
Information Security Expert at a government with 5,001-10,000 employees
Sep 25, 2024
Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites.