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iboss pros and cons

Vendor: iboss
4.2 out of 5
141 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

iboss provides valuable features such as web categories, applications control, and advanced filtering options.
The security features of iboss are highly effective, with strong malware detection and filtering capabilities.
iboss supports scalability and offers responsive technical support, making it suitable for growing organizations.
iboss allows offsite filtering independent of connected networks, enhancing security without additional traffic load.
iboss includes a unique mental health function that detects potentially vulnerable users through browsing scans.

CONS

Reporting functionality needs enhancement, particularly in navigation and output accuracy.
Hardware limitations, such as network interface capping at one gigabit, require better scalability options.
SSL decryption issues pose challenges in BYOD environments and with application usage.
Integration and additional security measures, like data loss prevention and device recognition, demand improvement.
Current access security could be bolstered with OTP or VPN features to prevent unauthorized access.
 

iboss Pros review quotes

reviewer2562210 - PeerSpot reviewer
Sep 30, 2024
From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network.
Jack Hamm - PeerSpot reviewer
Sep 20, 2024
iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies.
reviewer2559984 - PeerSpot reviewer
Sep 25, 2024
The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
847,772 professionals have used our research since 2012.
Matt Crockford - PeerSpot reviewer
Oct 24, 2024
We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times.
TS
Oct 13, 2024
iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger.
reviewer2679696 - PeerSpot reviewer
Mar 31, 2025
iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long.
SK
Oct 13, 2024
iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good.
Apr 2, 2025
First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users.
reviewer1345251 - PeerSpot reviewer
Aug 9, 2020
The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot.
reviewer1676862 - PeerSpot reviewer
Sep 25, 2021
It was a very easy product to install. It can be deployed very fast.
 

iboss Cons review quotes

reviewer2562210 - PeerSpot reviewer
Sep 30, 2024
Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box.
Jack Hamm - PeerSpot reviewer
Sep 20, 2024
I'd like to see them accelerate development on the security side, particularly around data loss prevention.
reviewer2559984 - PeerSpot reviewer
Sep 25, 2024
Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
847,772 professionals have used our research since 2012.
Matt Crockford - PeerSpot reviewer
Oct 24, 2024
The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform.
TS
Oct 13, 2024
I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it.
reviewer2679696 - PeerSpot reviewer
Mar 31, 2025
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly.
SK
Oct 13, 2024
Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall.
Apr 2, 2025
Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password.
reviewer1345251 - PeerSpot reviewer
Aug 9, 2020
The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle.
reviewer1676862 - PeerSpot reviewer
Sep 25, 2021
The dashboards for local use could be better.