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iboss pros and cons

Vendor: iboss
4.3 out of 5
139 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

iboss offers granular control settings, allowing for varying levels of web filtering aligned with organizational units in Active Directory.
It provides powerful security features like advanced persistent threat prevention and efficient malware detection.
iboss ensures reliable content filtering and has significantly reduced the number of security incidents by proficiently blocking external threats.
The mental health monitoring feature can proactively detect users in distress based on their browsing patterns, allowing timely intervention.
iboss's scalability and responsive technical support enhance its usability across different organizational sizes and needs.

CONS

Improvement is needed in the ability to navigate directly to the content users are accessing, as broken links often lead to error messages.
Scaling requires the purchase of a new iboss Node Blade Chassis.
Challenges exist with SSL decryption, particularly in a BYOD environment where users can bypass filters using apps.
Pricing could be more competitive.
Network interface limitations require multiple devices to exceed one gigabit, which seems inefficient.
 

iboss Pros review quotes

reviewer2562210 - PeerSpot reviewer
Sep 30, 2024
From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network.
Jack Hamm - PeerSpot reviewer
Sep 20, 2024
iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies.
reviewer2559984 - PeerSpot reviewer
Sep 25, 2024
The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Matt Crockford - PeerSpot reviewer
Oct 24, 2024
We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times.
TS
Oct 13, 2024
iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger.
SK
Oct 13, 2024
iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good.
reviewer1345251 - PeerSpot reviewer
Aug 9, 2020
The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot.
reviewer1676862 - PeerSpot reviewer
Sep 25, 2021
It was a very easy product to install. It can be deployed very fast.
PM
Sep 25, 2018
Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks.
Fahad Hossain - PeerSpot reviewer
Jul 18, 2023
Content filtering is the most useful feature of iboss.
 

iboss Cons review quotes

reviewer2562210 - PeerSpot reviewer
Sep 30, 2024
Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box.
Jack Hamm - PeerSpot reviewer
Sep 20, 2024
I'd like to see them accelerate development on the security side, particularly around data loss prevention.
reviewer2559984 - PeerSpot reviewer
Sep 25, 2024
Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites.
Learn what your peers think about iboss. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Matt Crockford - PeerSpot reviewer
Oct 24, 2024
The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform.
TS
Oct 13, 2024
I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it.
SK
Oct 13, 2024
Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall.
reviewer1345251 - PeerSpot reviewer
Aug 9, 2020
The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle.
reviewer1676862 - PeerSpot reviewer
Sep 25, 2021
The dashboards for local use could be better.
PM
Sep 25, 2018
Sometimes, obviously, there are bugs.
Fahad Hossain - PeerSpot reviewer
Jul 18, 2023
Sometimes the agent stops working in iboss, and we have to reinstall the agent.