Using iboss is not particularly difficult; you have to make it work to your specific ways, but generally, it's a very intuitive product, and there always seems to be an answer for what you need. In general, it is quite straightforward if you are technically minded. I have seen positive impacts from iboss because, beforehand, we had three different web filtering environments across the sites, which proved to be quite a large problem. They were quite expensive, out of date and unstable. We have four domains, so basically, we are trying to bring three Active Directory domains into one. That's basically our goal, with a lot of users to consider. We assessed exactly what the old system did with all of the settings and things we couldn't take across. iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted. The rollout was concerning because we had tens, hundreds of thousands of exclusions across the sites, and we couldn't export them or anything. iboss allowed us to be flexible in the pilot phase, seeing exactly how it would impact things, which could have a significant on our customers in a high risk 365x24x7 environment, and it allowed us to do a successful rollout with little impact. With regards to the other products, when they say you can't do something, iboss offers more flexibility to help people in a more sensible way. I have seen significant improvement in the security aspect with this single pane of glass console; it's far more visible. The reporting gives a lot of information, and our security department utilises that to track how many threats and potential threats have been negated. The most valuable features in iboss are numerous, but we only use the mid-tier system. Features such as DLP are on the next tier, which is quite a considerable cost difference. We primarily need web filtering, which is very straightforward. You can either allow or block content or set categories to soft block, giving users temporary access to certain sites for 24 hours. Additionally, if a website is flagged as malicious but has legitimate content, you can report that to ensure the information they receive is accurate, showing that they do a lot of work in the background. A real positive factor with iboss as the that processing\gateways are completely segregated from other customers. i.e. you do not share any processing with other customers that could impact your web performance. This was one of the key factors which we liked.