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Google Cloud Identity vs JumpCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
No sentiment score available
Sentiment score
7.2
JumpCloud offers good ROI with central user management, compliance support, and monthly payments, though not all see ROI.
 

Customer Service

Sentiment score
8.5
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
5.9
Google Cloud Identity's support is seen as professional but inconsistent in response times and knowledge, with noted stability in service.
Sentiment score
7.6
JumpCloud's customer support is praised for responsiveness and knowledge, with noted improvements and appreciated online resources despite occasional delays.
They are very fast, responsive, and knowledgeable.
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
 

Scalability Issues

Sentiment score
7.7
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
7.5
Google Cloud Identity is praised for its scalability, flexibility, and effective management of various-sized organizations, requiring additional licenses for larger users.
Sentiment score
8.0
JumpCloud is highly scalable, supporting seamless growth from small to large enterprises with AWS enhancing its flexibility and adaptability.
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
With AWS SSO, it is ten out of ten.
 

Stability Issues

Sentiment score
7.7
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.3
Users praise Google Cloud Identity's excellent stability, 24/7 availability, quick issue resolution, and consistently high reliability ratings.
Sentiment score
7.9
JumpCloud is highly reliable with minimal downtime, appreciated for its zero-trust security and strong client relationships.
We've experienced zero downtime.
I rate the stability of JumpCloud ten out of ten.
 

Room For Improvement

IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Google Cloud Identity needs integration improvements, cost competitiveness, a simplified interface, increased storage, enhanced security, user provisioning, and zero trust enrollment.
JumpCloud users desire improved alerts, integrations, MDM, UI, API reliability, compliance, customization, and feature set enhancements.
It is not as intuitive as the rest of the platform.
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
 

Setup Cost

Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Google Cloud Identity provides competitive and reasonable pricing, with free options for up to 100 users and potential discounts.
JumpCloud offers cost-effective pricing from $2-$25/user/month, accommodating diverse needs with optional features and transparent online details.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
AWS charges per user, which can be costly if I have more than ten users.
 

Valuable Features

Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Google Cloud Identity offers centralized user management, security features, user-friendly interface, easy deployment, and comprehensive documentation for enhanced usability.
JumpCloud streamlines authentication and management with SSO, MFA, and cloud integration, enhancing security and admin efficiency.
Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses.
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (10th)
Google Cloud Identity
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Enterprise Mobility Management (EMM) (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (7th), Identity Management (IM) (8th), Enterprise Password Managers (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), ZTNA as a Service (10th), Active Directory Bridge (2nd), Cyber Asset Attack Surface Management (CAASM) (3rd)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
EkoNugroho - PeerSpot reviewer
Enhanced security and simplicity in deployment for a holistic protection
The most valuable feature of Google Cloud Identity is its simplicity in deployment. You only need to purchase and assign licenses to users, and there's no need for extensive setup. Another valuable feature is its integration with Google Workspace, which enhances security through context-aware access and allows for geographic and IP-specific restrictions. This ensures secure access to applications and data.
Richard Hickson - PeerSpot reviewer
A rock-solid product with fantastic device management and single sign-on capabilities
It depends on what you're using at the moment. From my point of view, when I deployed JumpCloud for one of my clients, it was a case of getting the users into the JumpCloud platform and then enrolling their machines and tying the two together. So, it was relatively straightforward, but I understand that some deployments can be more complicated, such as if you're using Azure AD, etc. They're not impossible, but they just need a bit more planning than if you're using standalone machines. The number of people required for deployment depends on how many end users you're deploying it to. I've deployed it for a bunch of different companies. Some of the companies had 70 people, and I did it on my own. It generally takes half an hour per machine. The duration depends on how many machines you've got, what state the machines are in, and whether the machines need updating or anything like that. It's a SaaS product. It doesn't require any specific maintenance. The agent updates itself on all the machines, and it just keeps everything up to date on its own.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
16%
Comms Service Provider
8%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Google Cloud Identity?
The most valuable feature of Google Cloud Identity is its stability.
What is your experience regarding pricing and costs for Google Cloud Identity?
Google services are affordable compared to other services. Additional costs depend on the specific products; for exam...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can...
What needs improvement with JumpCloud?
We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in ...
 

Also Known As

iBoss Cloud Platform
Cloud Identity, Cloud Identity Premium
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
ExtraHop Networks, HealthChannels
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Google Cloud Identity vs. JumpCloud and other solutions. Updated: November 2024.
824,052 professionals have used our research since 2012.