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Google Cloud Identity pros and cons

Vendor: Google
3.8 out of 5
270 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Google Cloud Identity enables easy management of users from a central web-based portal, which is beneficial for heterogeneous networks.
It offers advanced features, applications, and components, including login, vaulted passwords, secure LDAP, and single sign-on capabilities.
Organizations benefit from its scalability, being able to accommodate over 3,000 users efficiently.
It provides valuable group access features, allowing policies to be assigned to groups rather than individual users.
Google Cloud Identity is highly stable and maintains simplicity in deployment, receiving high stability ratings.

CONS

Integration with third-party products could be smoother.
Pricing is higher compared to AWS and others and should be improved.
Technical support is slow and lacks effectiveness.
Management of external users needs improvement to address existing concerns.
Compatibility with other products like Jamf Cloud should be improved to avoid any impact.
 

Google Cloud Identity Pros review quotes

SR
Dec 16, 2021
One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users.
SB
Jan 12, 2024
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
AK
Dec 31, 2019
The Cloud Identity is well advanced in terms of features, applications, and the components that it is offering.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
AC
Jun 21, 2023
The solution is user-friendly.
reviewer1251801 - PeerSpot reviewer
Jan 7, 2020
Although we have not looked at the whole product and explored it completely, we find that all the authentication features that we are using now are valuable.
EkoNugroho - PeerSpot reviewer
Sep 16, 2024
The most valuable feature of Google Cloud Identity is its simplicity in deployment.
reviewer2203047 - PeerSpot reviewer
Jun 7, 2023
It is a very stable solution. I would rate it a ten out of ten.
reviewer2160363 - PeerSpot reviewer
Oct 13, 2023
Google Cloud Identity uses what they call organizational units (OUs) instead of the security groups you'd find in Microsoft's Entra.
reviewer1829949 - PeerSpot reviewer
Feb 28, 2025
I have not experienced any serious problem with stability.
reviewer997956 - PeerSpot reviewer
Dec 21, 2021
Google is always on its own. Google Cloud Identity is pretty good on every point.
 

Google Cloud Identity Cons review quotes

SR
Dec 16, 2021
If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either.
SB
Jan 12, 2024
The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently.
AK
Dec 31, 2019
The interface could be improved by simplifying it further.
Learn what your peers think about Google Cloud Identity. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,388 professionals have used our research since 2012.
AC
Jun 21, 2023
We cannot manage the attributes of SSPR.
reviewer1251801 - PeerSpot reviewer
Jan 7, 2020
To improve the product, the integration with third-party products could always be smoother.
EkoNugroho - PeerSpot reviewer
Sep 16, 2024
Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud.
reviewer2203047 - PeerSpot reviewer
Jun 7, 2023
The customer service and support team is not so good.
reviewer2160363 - PeerSpot reviewer
Oct 13, 2023
There is room for improvement in the configuration of their security policies. It seems quite basic.
reviewer1829949 - PeerSpot reviewer
Feb 28, 2025
Overall, I would give a zero out of 10 for Google's support. There is no easy way to navigate issues without paid consultation, making it quite frustrating.
reviewer997956 - PeerSpot reviewer
Dec 21, 2021
The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate.