Try our new research platform with insights from 80,000+ expert users

Google Cloud Identity vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
6th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
25
Ranking in other categories
Enterprise Mobility Management (EMM) (9th)
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of July 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Google Cloud Identity is 10.9%, down from 12.7% compared to the previous year. The mindshare of Ping Identity Platform is 5.3%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Joel Prodigalidad - PeerSpot reviewer
User-friendly solution simplifies modern application integration and streamlines data investigation
We do not use these capabilities of Google Cloud Identity because of the limitations for Active Directory integration. Google Cloud Identity could have impacted our organization positively, but if it weren't for the Active Directory integration requirement, we could have been using the Google Identity solution. Google Cloud Identity can be improved by having better integration with Active Directory, but since Active Directory is also a Microsoft solution, we don't think it will happen; that's the only disadvantage of Google. The Active Directory integration that Entra has is a better implementation compared to Google, which we found lacking.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloud Identity is scalable enough for our needs. It's serving more than 3,000 users in our organization."
"The most valuable feature of Google Cloud Identity is its stability."
"I think the first thing that is great is that it gives you a lot of features, like login, and then vaulted passwords and secure LDAP. It becomes easier for the end customer to leverage all those features without going to a higher SKU of G Suite."
"The solution is moderate to difficult to use. I found the approach was practical. Following the steps made it very easy to use."
"The tool provides a free service that you can integrate for laptop authentication. You also don’t need a separate Active Directory."
"I used it as an administrator without implementing it myself. As for valuable aspects or benefits, the significant point is that it's a straightforward, single solution that just works."
"It is a very stable solution. I would rate it a ten out of ten."
"The most valuable feature is the performance."
"It is a scalable solution...It is a stable solution."
"We use the product to run different reports."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
 

Cons

"If I were to suggest enhancements, it would mainly revolve around ensuring compatibility and maximizing integration options with various services."
"The interface could be more user-friendly."
"We cannot manage the attributes of SSPR."
"The pricing for this solution is a little bit higher than AWS and others, which is something that should be improved."
"The solution needs to better integrate with Mac's OS."
"The interface could be improved by simplifying it further."
"Google Cloud Identity should improve its compatibility with other products without any impact, such as Jamf Cloud."
"Overall, I would give a zero out of 10 for Google's support. There is no easy way to navigate issues without paid consultation, making it quite frustrating."
"The product is not customizable."
"It has a long way to go until it is a cloud-based solution."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"We have encountered instances where it is not easy to do authentication."
"PingID would benefit from a better user interface for integration."
"There is room for improvement in the solution, particularly in security."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
 

Pricing and Cost Advice

"We probably spend about $50,000 a year on licensing."
"The solution is not expensive."
"The licensing cost depends on the partners and the relationship between the company and the partners."
"I rate the product price a seven on a scale of one to ten, where one is a low price, and ten is a high price."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The product is billed on a monthly basis depending on the number of users."
"When I worked on Cloud Identity, they offered a free or enterprise version. You can synchronize and create up to 100 user identities in the free version. After that, you have to purchase a business or enterprise license. In that model, you'll be charged based on the number of users."
"Licensing fees are on a yearly basis."
"The product is costly."
"Ping Identity Platform is not very expensive."
"The tool is quite affordable."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
863,679 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
24%
Manufacturing Company
9%
Computer Software Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What do you like most about Google Cloud Identity?
The most valuable feature of Google Cloud Identity is its stability.
What is your experience regarding pricing and costs for Google Cloud Identity?
It's crucial to monitor costs carefully, as there can be unexpected charges. I have been charged even when there was supposed to be free credit.
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Cloud Identity, Cloud Identity Premium
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

ExtraHop Networks, HealthChannels
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Google Cloud Identity vs. Ping Identity Platform and other solutions. Updated: July 2025.
863,679 professionals have used our research since 2012.