Ping Identity Platform vs Symantec Siteminder comparison

Ping Identity and Broadcom are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #3 with an average rating of 8.2, while Broadcom is ranked #12 with an average rating of 6.8. Ping Identity holds a 7.0% mindshare in SSO, compared to Broadcom’s 2.3% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,196 Views
2,494 Comparison Views

100% willing to recommend

Symantec Siteminder

Read 75 Symantec Siteminder reviews

1,548 Views
1,053 Comparison Views

91% willing to recommend

Ping Identity Platform

Symantec Siteminder

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 28, 2025

Symantec Siteminder and Ping Identity Platform compete in the identity and access management space. Ping Identity Platform is often perceived as the better choice due to its advanced features and perceived value.

Features: Symantec Siteminder provides robust access management, policy-based security, and seamless integration with enterprise applications. Ping Identity Platform offers comprehensive identity federation, extensive cloud integration, and adaptive authentication capabilities.

Room for Improvement: Symantec Siteminder could improve its deployment complexity, expand cloud integrations, and enhance adaptive authentication features. Ping Identity Platform can improve its initial setup cost, streamline customization processes, and extend policy-based security controls.

Ease of Deployment and Customer Service: Symantec Siteminder is recognized for a complex deployment process, balanced by helpful customer service during implementation. Ping Identity Platform provides a more streamlined deployment model and efficient customer support, making it easier to set up and maintain.

Pricing and ROI: Symantec Siteminder is generally more cost-effective for initial setup, appealing to budget-conscious buyers, but Ping Identity Platform offers higher ROI thanks to its superior features and scalability, which can justify its higher investment in the long run.

To learn more, read our detailed Ping Identity Platform vs. Symantec Siteminder Report (Updated: September 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Siteminder

Ranking in Single Sign-On (SSO)

12th

Ranking in Access Management

11th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Access Management (1st)

Mindshare comparison

As of October 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.0%, down from 9.3% compared to the previous year. The mindshare of Symantec Siteminder is 2.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO) Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	7.0%
Symantec Siteminder	2.3%
Other	90.7%

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's pretty stable as a product."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

"People use the solution to secure their applications and authenticate particular processes."

"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."

"It offers robust features and customization options that justify the cost."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

More Ping Identity Platform pros

"Siteminder allows us to manage identity and portability control efficiently."

"As our identity model continues to mature, probably the Federation is most valueable."

"Ease of use is very good, for administrating it. It's very well known."

"It is pretty easy to learn."

"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."

"It is reliable."

"It's agent-based. It's convenient to deploy and integrate."

"It has the ability to authenticate and authorize users. It is the main feature for our security."

More Symantec Siteminder pros

Cons

"The solution should allow for better integration with other platforms and the UBT."

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."

"The product is not customizable."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"Ping Identity Platform must improve its UI since its management console is complicated."

"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."

"It has a long way to go until it is a cloud-based solution."

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

More Ping Identity Platform cons

"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."

"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."

"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."

"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."

"We are finding some compatibility issues. We're still working with CA on them."

"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."

"The GUIs are not very clear, especially when integrating with other products from CA."

"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."

More Symantec Siteminder cons

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."

"Ping Identity Platform is not very expensive."

"Ping offers flexible pricing that's not standardized."

"Ping Identity Platform is not an expensive solution."

"The product is costly."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"PingID's pricing is pretty competitive."

"The tool is quite affordable."

More Ping Identity Platform pricing and cost advice

"The licensing is fair for this solution."

"The solution's pricing is competitive."

"The pricing is reasonable."

"CA solutions are generally expensive but for the customer the ROI is big."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"The price is quite comparable to the other enterprise-level solutions in that market."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"I recommend conducting a PoC on every available product before choose one."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Retailer

Financial Services Firm

30%

Insurance Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	69

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...

See all answers

Comparisons

Microsoft Entra ID vs Ping Identity Platform

Compared 17% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

ForgeRock vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 7% of the time

Auth0 vs Ping Identity Platform

Compared 4% of the time

More Ping Identity Platform Competitors

ForgeRock vs Symantec Siteminder

Compared 27% of the time

Microsoft Entra ID vs Symantec Siteminder

Compared 19% of the time

Okta Workforce Identity vs Symantec Siteminder

Compared 17% of the time

More Symantec Siteminder Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

October 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec Siteminder

October 2025

Download Symantec Siteminder product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

September 2025

Free Report: Ping Identity Platform vs. Symantec Siteminder

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