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Ping Identity Platform vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 22, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of July 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.8%, down from 9.8% compared to the previous year. The mindshare of Symantec Siteminder is 2.6%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is multifactor authentication."
"It offers robust features and customization options that justify the cost."
"I like PingFederate."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"People use the solution to secure their applications and authenticate particular processes."
"This is a user-friendly solution."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"It is pretty easy to learn."
"It's agent-based. It's convenient to deploy and integrate."
"The single sign-on is the solution's most valuable feature"
"Symantec Siteminder Is both scalable and stable."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
 

Cons

"It requires some expertise to set up and manage."
"Sometimes, there are issues with its stability."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"There is room for improvement in the solution, particularly in security."
"Ping Identity Platform must improve its UI since its management console is complicated."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"It has a long way to go until it is a cloud-based solution."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The technical support could be better."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The support team could work on their response time and overall competence."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
 

Pricing and Cost Advice

"The tool is quite affordable."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not an expensive solution."
"Ping Identity Platform is not very expensive."
"The product is costly."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
"The pricing is reasonable."
"The licensing is fair for this solution."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
Financial Services Firm
31%
Insurance Company
12%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.