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Ping Identity Platform vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 12, 2024
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
4th
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Authentication Systems (5th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
12th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
73
Ranking in other categories
Web Access Management (1st)
 

Featured Reviews

Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
Siva Chalamarla - PeerSpot reviewer
Good access control and SSO but needs modernization
The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution...It is a stable solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"I like PingFederate."
"It offers robust features and customization options that justify the cost."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The most valuable feature is multifactor authentication."
"It is a scalable solution."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It's quite scalable."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"Symantec Siteminder Is both scalable and stable."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"The solution is easy to use for our managers."
 

Cons

"The management console needs to be improved. PingID should revise it."
"Sometimes, there are issues with its stability."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"It requires some expertise to set up and manage."
"The solution should allow for better integration with other platforms and the UBT."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"The product is not customizable."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The support could be faster."
"The technical support could be better."
"The maintenance cost has increased significantly, and we are concerned about this."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
 

Pricing and Cost Advice

"The pricing is neither too expensive nor too cheap."
"The tool is quite affordable."
"Ping Identity Platform is not an expensive solution."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The product is costly."
"PingID's pricing is pretty competitive."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping Identity Platform is not very expensive."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
6%
Financial Services Firm
34%
Insurance Company
11%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
The maintenance fee has increased, raising concerns about the overall cost to customers.
What needs improvement with Symantec Siteminder?
The maintenance cost has increased significantly, and we are concerned about this. We also need to consider the customization or development required for web authentication when using Active Direct...
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: November 2024.
824,052 professionals have used our research since 2012.