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Ping Identity Platform vs Symantec Siteminder comparison

Ping Identity and Broadcom are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #3 with an average rating of 8.2, while Broadcom is ranked #13 with an average rating of 6.6. Ping Identity holds a 7.0% mindshare in SSO, compared to Broadcom’s 2.3% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.
Ping Identity Platform
Read 29 Ping Identity Platform reviews
  • 5,442 Views
  • 2,667 Comparison Views
100% willing to recommend
Symantec Siteminder
Read 75 Symantec Siteminder reviews
  • 1,569 Views
  • 1,083 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 22, 2025

Symantec Siteminder and Ping Identity Platform compete in the identity and access management sector, offering robust security solutions. The Ping Identity Platform appears superior due to its modern features and scalability.

Features: Symantec Siteminder is recognized for providing secure Web Single Sign-On, strong access control, and efficient session management. Ping Identity Platform offers seamless integrations, advanced multi-factor authentication, and strong API security, making it ideal for modern enterprise environments.

Room for Improvement: Symantec Siteminder could improve in simplifying its deployment process, enhancing integration capabilities with modern applications, and reducing the complexity of its configuration. Ping Identity Platform could improve its user interface design, offer more detailed reporting features, and enhance its customer support response times.

Ease of Deployment and Customer Service: Symantec’s deployment model is complex and often requires experienced personnel for setup, slowing implementation. In contrast, Ping Identity Platform offers a straightforward deployment process with extensive documentation and support, enabling faster setup and integration into existing systems.

Pricing and ROI: Symantec Siteminder involves significant upfront costs but is reliable with long-term security benefits. Ping Identity Platform provides more competitive pricing suitable for modern budgets and offers a strong ROI by enhancing operational efficiency and security.

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To learn more, read our detailed Ping Identity Platform vs. Symantec Siteminder Report (Updated: August 2025).
Buyer's Guide
Ping Identity Platform vs. Symantec Siteminder
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of September 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.0%, down from 9.5% compared to the previous year. The mindshare of Symantec Siteminder is 2.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform7.0%
Symantec Siteminder2.3%
Other90.7%
Single Sign-On (SSO)
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
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Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"I like PingFederate."
"The solution is stable. We haven't experienced any bugs or glitches."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
More Ping Identity Platform pros
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"The solution is easy to use for our managers."
"You can quickly deploy the entire product with a basic config within couple of hours."
More Symantec Siteminder pros
 

Cons

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"We have encountered instances where it is not easy to do authentication."
"The product's community has certain shortcomings that require improvement."
"The management console needs to be improved. PingID should revise it."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
More Ping Identity Platform cons
"The maintenance cost has increased significantly, and we are concerned about this."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"Some of the new protocols, like OAuth 2.0, could be improved."
"We are finding some compatibility issues. We're still working with CA on them."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
More Symantec Siteminder cons
 

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping Identity Platform is not very expensive."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not an expensive solution."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The pricing is neither too expensive nor too cheap."
"PingID's pricing is pretty competitive."
More Ping Identity Platform pricing and cost advice
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"The solution's pricing is competitive."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"I recommend conducting a PoC on every available product before choose one."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
9%
Financial Services Firm
30%
Insurance Company
12%
Manufacturing Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
See all answers
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
See all answers
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
See all answers
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
See all answers
What is your experience regarding pricing and costs for Symantec Siteminder?
My experience with pricing is that it is all good.
See all answers
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
See all answers
 

Comparisons

Microsoft Entra ID vs Ping Identity Platform Logo
Microsoft Entra ID vs Ping Identity Platform
Compared 19% of the time
ForgeRock vs Ping Identity Platform Logo
ForgeRock vs Ping Identity Platform
Compared 8% of the time
SailPoint Identity Security Cloud vs Ping Identity Platform Logo
SailPoint Identity Security Cloud vs Ping Identity Platform
Compared 8% of the time
Microsoft Active Directory vs Ping Identity Platform Logo
Microsoft Active Directory vs Ping Identity Platform
Compared 8% of the time
Auth0 vs Ping Identity Platform Logo
Auth0 vs Ping Identity Platform
Compared 5% of the time
More Ping Identity Platform Competitors
ForgeRock vs Symantec Siteminder Logo
ForgeRock vs Symantec Siteminder
Compared 31% of the time
Microsoft Entra ID vs Symantec Siteminder Logo
Microsoft Entra ID vs Symantec Siteminder
Compared 17% of the time
Okta Workforce Identity vs Symantec Siteminder Logo
Okta Workforce Identity vs Symantec Siteminder
Compared 12% of the time
More Symantec Siteminder Competitors
 

Product Reports

Buyer's Guide
Ping Identity Platform
August 2025
Ping Identity Platform reportDownload Ping Identity Platform product report
Buyer's Guide
Symantec Siteminder
August 2025
Symantec Siteminder reportDownload Symantec Siteminder product report
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
Ping Identity

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom
 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Buyer's Guide
Ping Identity Platform vs. Symantec Siteminder
August 2025
Free Report: Ping Identity Platform vs. Symantec Siteminder
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