IBM Tivoli Federated Identity Manager vs Symantec Siteminder comparison

"IBM Tivoli Federated Identity Manager is a good solution. It's both stable and scalable."

"Siteminder allows us to manage identity and portability control efficiently."

"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."

"It is very scalable. We have a very large customer base: 75 million customers."

"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."

"It's quite scalable."

"It is pretty easy to learn."

"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."

"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"

"It would be better if the administration and configurations were more straightforward. The architectural level is also quite complex."

"Siteminder needs to improve its user experience."

"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."

"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."

"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."

"We are finding some compatibility issues. We're still working with CA on them."

"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."

"The technical support could be better."

"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."

"Our customers pay for the license every year or every three years. It's not available on a monthly basis."

"The pricing is reasonable."

"The price is quite comparable to the other enterprise-level solutions in that market."

"The licensing is fair for this solution."

"I recommend conducting a PoC on every available product before choose one."

"The solution's pricing is competitive."

"CA solutions are generally expensive but for the customer the ROI is big."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."