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Microsoft Entra ID vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Single Sign-On (SSO)
1st
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
234
Ranking in other categories
Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of July 2025, in the Single Sign-On (SSO) category, the mindshare of Microsoft Entra ID is 25.5%, up from 25.5% compared to the previous year. The mindshare of Symantec Siteminder is 2.6%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to deploy and make changes to every workstation that I need to. We use it to control policy and I can apply the right policies to all our 1,500 workstations, notebooks, et cetera."
"I like how Entra allows you to upload a CSV file with user details for bulk user creation. This is useful for automation. Entra has made it easy to manage identity and access by integrating with all Microsoft services. Everything is managed in a single place, eliminating the need for another application."
"I rate Microsoft Entra ID ten out of ten."
"It is a very straightforward implementation."
"The features of Microsoft Entra ID that I find most valuable include the ability to define service principles and assign permissions."
"Multi-factor authentication really secures our environments and gives us the flexibility to use location-based policies. Azure AD also gives us a lot of flexibility in our scope of integration."
"It's a very intuitive platform. It's easy to create groups and add people."
"We have a complex scenario with several applications, and we're trying to achieve SSO for most of our applications, but some of our legacy applications don't support SSO or modern protocols. Our core applications are ready for SSO or to be federated. We've centralized our authentication process using Entra ID, so we can collect sign-offs from the users and filter using conditional access."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The solution is easy to use for our managers."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"We almost never have outages nor see slowdowns."
 

Cons

"I had some issues with the Azure Active Directory on Windows XP. However, it worked well on Windows 7."
"Entra could be improved by enhancing self-service options for end users, such as making password reset options more accessible."
"Microsoft Entra ID's impact on access and identity management is relatively limited."
"There are many new features being added all the time, and Microsoft is advancing at a pace that aligns with our needs. I can't think of anything immediate that needs improvement."
"When you start to deal with legacy applications, provisioning is not as intuitive."
"We have a custom solution now running to tie all those Azure ADs together. We use the B2B functionality for that. Improvements are already on the roadmap for Azure AD in that area. I think they will make it easier to work together between two different tenants in Azure AD, because normally one tenant is a security boundary. For example, company one has a tenant and company two has a tenant, and then you can do B2B collaboration between those, but it is still quite limited. For our use case, it is enough currently. However, if we want to extend the collaboration even further, then we need an easier way to collaborate between two tenants, but I think that is already on the roadmap of Azure AD anyway."
"The quality of support is regular. If you contact Microsoft support directly for Microsoft Entra ID, it's faster, but when you do it through a partner, it takes more time."
"The documentation could be better."
"The technical support could be better."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"Some of the new protocols, like OAuth 2.0, could be improved."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
 

Pricing and Cost Advice

"For you to make use of some of the security features, you need to upgrade your licenses. If it is possible, could they just make some features free? For instance, for the Condition Access policy, you need to set that up and be on Azure AD P2 licensing. So if they could make it free or reduce the licensing for small businesses, that would be cool, as I believe security is for everyone."
"I am not involved in the pricing or licensing, so I can't speak to that."
"We pay about $35 per user."
"Azure AD comes with Office 365, so we are just paying for the Office 365 license."
"The process for buying licenses from Microsoft is somewhat messy and really hard to do. We have to talk to someone because it's hard to find out how many licenses we need. If I'm applying for 2,000 users, how many Windows licenses do we need? They could also charge less for support."
"It is not too expensive."
"Licensing is easy."
"Microsoft Authenticator is included in the package when we purchase a license from Microsoft."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"I recommend conducting a PoC on every available product before choose one."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"CA solutions are generally expensive but for the customer the ROI is big."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Educational Organization
10%
Manufacturing Company
8%
Financial Services Firm
31%
Insurance Company
12%
Manufacturing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
SiteMinder, CA SSO, Layer7 SiteMinder
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Microsoft Entra ID vs. Symantec Siteminder and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.