Auth0 and Microsoft Entra ID are leading solutions in the identity and access management category. Microsoft Entra ID seems to have an edge due to its strong integration with Microsoft products and comprehensive security features.
Features: Auth0 offers authentication using OpenID Connect, extensive social media integration, and flexible customization for authentication and authorization. It is developer-friendly, allowing strong customization capabilities. Microsoft Entra ID provides centralized user management, seamless integration with Microsoft ecosystems, security features like Conditional Access, multi-factor authentication, and supports zero-trust policies.
Room for Improvement: Auth0 could enhance its product by adding more administration flexibility and improving its pricing model and machine-to-machine authentication flow support. It also needs a built-in user management tool. Microsoft Entra ID requires improvements in documentation, user onboarding experience, non-Microsoft app support, and stability during outages. Cloud service integration and a more intuitive user interface would be beneficial.
Ease of Deployment and Customer Service: Auth0 typically deploys in public and hybrid clouds, and its technical support is noted for its speed and responsiveness. Microsoft Entra ID is versatile across public, private, and hybrid clouds but faces challenges with consistent technical support due to changes in support personnel. Auth0's support is praised while Microsoft Entra ID experiences mixed reviews, with slower response times.
Pricing and ROI: Auth0's pricing is seen as high for enterprises, with complex licensing negotiations, but offers strong ROI through development cost savings. Microsoft Entra ID provides competitive pricing within the Microsoft ecosystem, often bundled with other services, offering cost-effectiveness for organizations already using Microsoft products. Microsoft Entra ID's flexible pricing and integration with existing Microsoft products add value for users.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
The return on investment comes from not needing as many IT staff to manage and verify user identity and ensuring seamless device connection without needing to administer device compliance manually.
Their support is excellent.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
It's not timely or professional.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
The frequent changes in branding cause confusion among customers who struggle to keep track of product names and functions.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
We are getting our money's worth.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
Compared to other Microsoft products, the cost is not too expensive.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
Microsoft Entra ID is used for extending on-premises Active Directory to the cloud, managing application access, enabling multi-factor authentication, and single sign-on. It facilitates policy enforcement and secure access, ensuring centralized identity management across cloud and on-premises resources.
Organizations utilize Microsoft Entra ID for robust user and group management, identity synchronization, and conditional access. Its seamless integration with third-party apps, scalability, and support for remote work make it a preferred choice. The admin center streamlines identity and access tasks, enhancing efficiency and security with features like privileged identity management and audit logs.
What are the key features of Microsoft Entra ID?Microsoft Entra ID implementation varies across industries. Tech firms leverage it for secure, scalable access management, while healthcare organizations utilize its identity protection features to safeguard patient data. Educational institutions adopt Entra ID for streamlined user management and policy enforcement, ensuring secure access for students and staff across on-premises and cloud resources.
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