Director Cloud Software Development at a manufacturing company with 201-500 employees
Real User
Top 20
2024-09-04T21:21:39Z
Sep 4, 2024
Auth0 doesn’t have a great way of providing self-managed user management tools. If I have to provision my customers to manage their tenants, they don’t do it out of the box. We are wrapping a solution around it to make that happen. There are some marketplace plugins available, but they are not so great. We have developed our own custom solution to expose user management to our customers.
There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing. Additionally, it lacks a third-party application for provisioning, a feature that Okta provides. The tool's MFA is not as good as Microsoft Authenticator or Okta. It relies on email-based MFA, where it sends a code for verification. However, it lacks mobile apps for MFA like Microsoft Authenticator or Okta's mobile client.
It is expensive and not friendly to small developers. On the other hand, Clerk is user-friendly for smaller companies. Auth0 could become more easier. B2B organizations need to catch up with the price. Multi-tenancy needs to be less expensive, and the ease of use and onboarding must also be better. Three tenants are allowed for every account. They have to improve their organizational features.
When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience. We really want to take the Organizations feature, but on the other hand, it is coupled with the limitations of the New Experience. That is why we have put the Organizations feature on hold. It is lacking some customization abilities.
There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that.
Security Architect at a construction company with 10,001+ employees
Real User
2020-07-19T08:15:53Z
Jul 19, 2020
In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them. For example, if you have three tenants you couldn't have different managers, but that has been sorted out through the release tool.
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization...
Auth0 doesn’t have a great way of providing self-managed user management tools. If I have to provision my customers to manage their tenants, they don’t do it out of the box. We are wrapping a solution around it to make that happen. There are some marketplace plugins available, but they are not so great. We have developed our own custom solution to expose user management to our customers.
There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing. Additionally, it lacks a third-party application for provisioning, a feature that Okta provides. The tool's MFA is not as good as Microsoft Authenticator or Okta. It relies on email-based MFA, where it sends a code for verification. However, it lacks mobile apps for MFA like Microsoft Authenticator or Okta's mobile client.
It is expensive and not friendly to small developers. On the other hand, Clerk is user-friendly for smaller companies. Auth0 could become more easier. B2B organizations need to catch up with the price. Multi-tenancy needs to be less expensive, and the ease of use and onboarding must also be better. Three tenants are allowed for every account. They have to improve their organizational features.
The tool's price should be improved.
There could be an easy integration with IoT devices for the product.
The Management API could be improved so it's easier to get user information.
The product support for multi-tenancy could be improved further, and advanced authorization capabilities could be included in the next release.
When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience. We really want to take the Organizations feature, but on the other hand, it is coupled with the limitations of the New Experience. That is why we have put the Organizations feature on hold. It is lacking some customization abilities.
There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that.
In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them. For example, if you have three tenants you couldn't have different managers, but that has been sorted out through the release tool.
This is a costly solution and the price of it should be reduced.
The product could use a more flexible administration structure in the next release. It could be improved by extending the administration model.