

ForgeRock and Auth0 are competing identity management solutions. Auth0 seems to have the upper hand due to its modern features and cloud-native design.
Features: ForgeRock offers comprehensive identity governance, lifecycle management, and features suitable for enterprises needing auditing and compliance. Auth0 is known for its developer-friendly approach, offering extensive integrations and an easy setup process.
Room for Improvement: ForgeRock could improve its ease of deployment and reduce the resources required for setup. Additionally, enhancing its cloud capabilities would make it more competitive. Auth0 might look at providing more detailed auditing features and expanding its support for complex enterprise environments. Improving price competitiveness in larger deployments might also be beneficial.
Ease of Deployment and Customer Service: Auth0's cloud-based deployment ensures rapid implementation, making it ideal for fast-paced businesses. ForgeRock, with its on-premise solutions, offers detailed customer service for extensive configurations but requires more deployment resources.
Pricing and ROI: ForgeRock requires a significant initial investment due to its tailored capabilities, whereas Auth0 offers a more affordable entry point with faster ROI, appealing to businesses focused on cost-effectiveness and quick market entry.
I can definitely see that fewer employees are needed compared to using different SaaS applications.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
The customer support is very flexible and supportive, particularly in the area of automation and customer deployments.
The tool is very scalable and meets our customers' needs.
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
I would rate ForgeRock's scalability an eight out of ten.
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
By default, the user profile does not contain the name, first name, or address, which I would expect.
Auth0 could be made more accessible to beginners.
A reduction of 20-25% would be great.
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
I want ForgeRock to improve in documentation clarity, UI complexity, debugging token flow, policy configuration, and DevOps automation support.
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
The pricing, setup cost, and licensing are very straightforward, which is a good success.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
The most valuable feature of Auth0 is its customizability.
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
The ability to visually design adaptive authentication flows with nodes such as password, username, risk decisions, device checks, OTP, and push setups gives tremendous control without hardcoding logic, which makes complex authentication very easy to implement.
| Product | Market Share (%) |
|---|---|
| Auth0 Platform | 7.8% |
| ForgeRock | 5.5% |
| Other | 86.7% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 17 |
Auth0 Platform utilizes JWT-based authentication and supports over 30 social logins, enabling integration with various codebases. Known for robust security, compliance, and scalability, it's tailored for enterprises needing customizable, efficient authentication solutions.
Auth0 Platform is a comprehensive identity management system used for customer, business-to-business, and API authentication across cloud infrastructures like AWS, Azure, and GCP. It simplifies user logins and identity management with features like Single Sign-On, identity federation, and multi-tenancy. Enterprises rely on it for its dynamic authentication capabilities and efficient management of user roles. However, areas for enhancement include authorization features, flexible pricing for small developers, and enhanced documentation for machine-to-machine authentication. Improving multi-tenancy support and customizable login experiences could elevate its appeal.
What are the key features of Auth0 Platform?In industries deploying Auth0 Platform, such as cloud-based service providers and enterprises using API-driven architectures, its implementation focuses on secure and seamless user logins. Many leverage its readiness for scaling authentication processes and its extensibility, including support for Single Sign-On and identity federation, to create streamlined user experiences across businesses. Expanding multi-factor authentication beyond traditional methods and refining social login integrations are common approaches to address specific industry needs.
ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.
With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.
ForgeRock Benefits and Key Features
Reviews from Real Users
ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.
PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”
Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."
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