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Auth0 Platform vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Auth0 offers high ROI with time savings and efficiency but faces scalability cost concerns and licensing flexibility issues.
Sentiment score
5.7
ForgeRock reduces staff needs, offers cost savings and ROI, enhances trust, and ensures long-term business growth and efficiency.
I can definitely see that fewer employees are needed compared to using different SaaS applications.
IAM engineer at a university with 10,001+ employees
 

Customer Service

Sentiment score
6.5
Auth0 users appreciate responsive support, but smaller accounts struggle with accessing community forums and feature support consistency.
Sentiment score
6.4
ForgeRock's customer service is responsive and knowledgeable, but some users desire improved case resolution and communication.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Manager, Customer Success at Cloudworks
Their support is excellent.
CTO at Lambda-X Ophthalmics
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
java full stack developer at a financial services firm with 10,001+ employees
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
IAM engineer at a university with 10,001+ employees
The customer support is very flexible and supportive, particularly in the area of automation and customer deployments.
Identity And Access Management at CyberBackbone
 

Scalability Issues

Sentiment score
6.9
Auth0 effectively scales, overcoming MongoDB bottlenecks, with users rating scalability highly for diverse customer needs and performance.
Sentiment score
7.6
ForgeRock's scalable architecture efficiently manages large user bases with seamless node additions and advanced authentication solutions, despite scaling concerns.
The tool is very scalable and meets our customers' needs.
Manager, Customer Success at Cloudworks
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
IAM engineer at a university with 10,001+ employees
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
java full stack developer at a financial services firm with 10,001+ employees
I would rate ForgeRock's scalability an eight out of ten.
Identity And Access Management at CyberBackbone
 

Stability Issues

Sentiment score
8.7
Auth0 Platform is highly stable and dependable, with excellent performance and integration, garnering top ratings for reliability.
Sentiment score
7.2
ForgeRock is stable and reliable with strong legacy support, but cloud simplicity and performance improvements are suggested by users.
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
java full stack developer at a financial services firm with 10,001+ employees
 

Room For Improvement

Auth0 needs better authorization, clearer pricing, improved documentation, and enhanced user management and administration for a better user experience.
ForgeRock's complex UI and documentation challenges hinder ease of use, requiring improvements in integration, customization, and deployment simplicity.
By default, the user profile does not contain the name, first name, or address, which I would expect.
CTO at Lambda-X Ophthalmics
Auth0 could be made more accessible to beginners.
Senior Software Engineer at Charter Communications
A reduction of 20-25% would be great.
Manager, Customer Success at Cloudworks
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
IAM engineer at a university with 10,001+ employees
I want ForgeRock to improve in documentation clarity, UI complexity, debugging token flow, policy configuration, and DevOps automation support.
Identity And Access Management at CyberBackbone
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior.
java full stack developer at a financial services firm with 10,001+ employees
 

Setup Cost

Auth0's pricing is seen as clear and cost-effective by some, but expensive and confusing with high integration costs by others.
ForgeRock offers flexible, negotiable pricing with open-source and enterprise options, including identity-based licensing and additional feature fees.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CTO at Lambda-X Ophthalmics
The pricing, setup cost, and licensing are very straightforward, which is a good success.
Identity And Access Management at CyberBackbone
 

Valuable Features

Auth0 offers seamless integration, strong security, scalability, compliance, and flexibility, providing a unified cloud solution for authentication management.
ForgeRock provides customizable, secure identity management with strong protocol support, simplifying integration, compliance, and enhancing enterprise security efficiency.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
CTO at Lambda-X Ophthalmics
The most valuable feature of Auth0 is its customizability.
Manager, Customer Success at Cloudworks
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
Senior Software Engineer at Charter Communications
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
java full stack developer at a financial services firm with 10,001+ employees
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
IAM CONSULTANT at a tech services company with 10,001+ employees
The ability to visually design adaptive authentication flows with nodes such as password, username, risk decisions, device checks, OTP, and push setups gives tremendous control without hardcoding logic, which makes complex authentication very easy to implement.
IAM engineer at a university with 10,001+ employees
 

Categories and Ranking

Auth0 Platform
Ranking in Access Management
6th
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Single Sign-On (SSO) (5th), AI IT Support (8th)
ForgeRock
Ranking in Access Management
15th
Ranking in Customer Identity and Access Management (CIAM)
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
34
Ranking in other categories
Identity Management (IM) (13th)
 

Mindshare comparison

As of February 2026, in the Access Management category, the mindshare of Auth0 Platform is 7.8%, down from 9.6% compared to the previous year. The mindshare of ForgeRock is 5.5%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Auth0 Platform7.8%
ForgeRock5.5%
Other86.7%
Access Management
 

Featured Reviews

VC
Senior Software Engineer at Charter Communications
Secure API access for enterprises has improved and provides dynamic authentication for users
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it. While working in a dynamic environment where there are many enterprises involved in the service, you need a tool that can authenticate them on the go, which is why I like it. Auth0 has positively impacted my organization. Previously we used the tokenized version of authentication. The work was simple, but when you push this code to deployment and enterprises are involved, it makes much more sense to authenticate them through Auth0 so that you can just get a login for yourself when you are authenticated, which helps to dynamically scale depending on the product and its viability. The specific outcomes since I started using Auth0 include time-saving, more security, and scalability, which are the three things I would emphasize.
reviewer2802936 - PeerSpot reviewer
java full stack developer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
8%
Financial Services Firm
21%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise17
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
I do not think there are any improvements needed for Auth0, other than maybe making it more visible to beginners. Auth0 could be made more accessible to beginners.
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
 

Also Known As

No data available
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about Auth0 Platform vs. ForgeRock and other solutions. Updated: February 2026.
882,260 professionals have used our research since 2012.