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Auth0 Platform vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Auth0's plans boost security and efficiency, offering high ROI despite initial costs, though opinions on flexibility vary.
Sentiment score
5.2
ForgeRock enhanced security, streamlined processes, and integrated systems, driving cost savings and efficient market entry for businesses.
Okta is unique in offering comprehensive services including single sign-on, IGA, privileged access, and endpoint security, making it a worthwhile investment compared to deploying multiple vendors.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
On a B2B level, it opened up the market for TomTom to sell its services in a more efficient way to car companies.
Principal Consultant at Road2Value
We can use a Linux image from ForgeRock with different systems, applications, websites, and mobile apps to create various types of access for users.
Assistant Architect at a energy/utilities company with 501-1,000 employees
I can definitely see that fewer employees are needed compared to using different SaaS applications.
Specialist Solutions at a university with 10,001+ employees
 

Customer Service

Sentiment score
6.6
Auth0's support is highly rated for responsiveness and expertise, preferred over Cognito despite some staffing and forum limitations.
Sentiment score
5.8
ForgeRock's customer support is responsive and knowledgeable but needs improvements in ticket handling and time zone coordination.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Manager, Customer Success at Cloudworks
I would rate their customer support a nine; I have not seen any complaints.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
Their support is excellent.
CTO at Lambda-X Ophthalmics
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
Software engineer at a financial services firm with 10,001+ employees
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
Specialist Solutions at a university with 10,001+ employees
The team is very responsive and takes a sense of ownership and accountability.
Principal Consultant at Road2Value
 

Scalability Issues

Sentiment score
7.0
Auth0 Platform excels in scalability and support, ideal for B2B SaaS, with pricing based on user numbers.
Sentiment score
7.3
ForgeRock efficiently adapts to user growth and varied environments, offering seamless scaling, high performance, and robust support.
The tool is very scalable and meets our customers' needs.
Manager, Customer Success at Cloudworks
Auth0 Platform is very scalable, and Okta handles CI/CD deployments effectively to adjust to needs.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
Specialist Solutions at a university with 10,001+ employees
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
Software engineer at a financial services firm with 10,001+ employees
We scaled up with ForgeRock. My team received an award for implementing it for a 60 million customer base, which was the largest implementation at that time.
Principal Consultant at Road2Value
 

Stability Issues

Sentiment score
8.8
Auth0 Platform is praised for its exceptional stability, consistent uptime, and rare outages, gaining high user ratings and trust.
Sentiment score
7.3
ForgeRock is stable with occasional upgrade issues, appreciated for authentication, integration, with stability rated 7-9 out of 10.
I have not experienced any downtime with Okta; in the last one and a half years, including production environments with higher availability setups, the systems ensure uptime.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
Software engineer at a financial services firm with 10,001+ employees
ForgeRock is very stable because it manages access, authentication, and authorization effectively.
Assistant Architect at a energy/utilities company with 501-1,000 employees
 

Room For Improvement

Auth0 needs flexibility improvements, better admin structure, pricing, documentation, and enhancements in integration, user tools, and accessibility.
ForgeRock needs improved documentation, better customization, enhanced UI, scalability, and strong support especially during pivotal transitions.
The only area for improvement is that Auth0 Platform cannot handle requests for developing APIs for legacy systems, such as mainframe models, where ForgeRock and IBM Security Verify Access can be utilized.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
By default, the user profile does not contain the name, first name, or address, which I would expect.
CTO at Lambda-X Ophthalmics
Auth0 could be made more accessible to beginners.
Senior Software Engineer at Charter Communications
ForgeRock needs to focus on low-code, no-code solutions that allow for drag-and-drop functionality with good orchestration.
CIAM Engineer at a tech vendor with 10,001+ employees
It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods.
IAM Solution Architect at a tech services company with 1-10 employees
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
Specialist Solutions at a university with 10,001+ employees
 

Setup Cost

Auth0's pricing is competitive with IBM, offering varied tiers and cost-effectiveness but with potential extra costs.
ForgeRock provides flexible licensing for community and enterprise versions, with variable pricing based on user needs and features.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
CTO at Lambda-X Ophthalmics
Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end.
Senior Manager And Vice President at a tech vendor with 10,001+ employees
The pricing, setup cost, and licensing are very straightforward, which is a good success.
Identity And Access Management at CyberBackbone
One has to spend considerable time trying to understand the different modules and different needs for those modules on the licensing front.
Principal Consultant at Road2Value
 

Valuable Features

Auth0 Platform enhances security and efficiency with strong authentication, flexible customization, social integration, and extensive compliance certifications.
ForgeRock provides scalable identity and access management with advanced integration, customization, and cloud-based solutions for enhanced security and efficiency.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
CTO at Lambda-X Ophthalmics
The most valuable feature of Auth0 is its customizability.
Manager, Customer Success at Cloudworks
The best features Auth0 offers are its scalability and it is a better way of authenticating a user compared to just a tokenized version of authentication where the token is static and does not offer dynamic authentication compared to how Auth0 offers it.
Senior Software Engineer at Charter Communications
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
Software engineer at a financial services firm with 10,001+ employees
ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes.
CIAM Engineer at a tech vendor with 10,001+ employees
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
IAM CONSULTANT at a tech services company with 10,001+ employees
 

Categories and Ranking

Auth0 Platform
Ranking in Access Management
5th
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
Single Sign-On (SSO) (5th), AI IT Support (6th)
ForgeRock
Ranking in Access Management
7th
Ranking in Customer Identity and Access Management (CIAM)
4th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
Identity Management (IM) (5th)
 

Mindshare comparison

As of March 2026, in the Access Management category, the mindshare of Auth0 Platform is 7.4%, down from 9.2% compared to the previous year. The mindshare of ForgeRock is 5.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Auth0 Platform7.4%
ForgeRock5.2%
Other87.4%
Access Management
 

Featured Reviews

reviewer2805462 - PeerSpot reviewer
Senior Manager And Vice President at a tech vendor with 10,001+ employees
Modern identity access has unified customer logins and strengthened risk‑based protection
Auth0 Platform from Okta, which is for access management and single sign-on, is basically for dividing modern IM into categories. The first is workforce identity, meaning SSO and access management solutions for users, partners, and temporary employees, which is catered by a traditional Okta Platform. Customer identity speaks about internet application customers, such as logging into an FMCG application through mobile or laptop applications like Flipkart, Amazon, and Alibaba.com. If security is needed for these applications, it is called customer identity and access management solution, CIAM, and requires a different tool because the user base will be in millions or billions. For instance, banking apps and airline applications fall under CIAM solutions, and Auth0 Platform will be implemented for these requirements. Most integrations will not be done by traditional connectors but by exchanging metadata between the application and Auth0 Platform. Once metadata is exchanged, certificate information and cryptographic keys are also exchanged, making transactions secure. Different methodologies for onboarding users are available, including bulk onboarding and risk score features. If someone logs into a banking app normally from the UK, but they log in from Namibia after stealing a mobile phone, the application detects this change of location as a zero trust model. Policies such as restricting app access based on location can also be implemented using Auth0 Platform, along with self-service user registration features similar to opening a bank account. Universal login, while I do not think it has a major impact, allows a seamless experience by authenticating multiple app logins from one entry point, which would be particularly useful in healthcare applications. Auth0 Platform is quite affordable compared to IBM Security Access Verify, which is on the higher end. ForgeRock and Okta are in the same bucket for pricing.
SR
Software engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
8%
Computer Software Company
8%
Financial Services Firm
20%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise17
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
I do not think there are any improvements needed for Auth0, other than maybe making it more visible to beginners. Auth0 could be made more accessible to beginners.
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
 

Also Known As

No data available
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about Auth0 Platform vs. ForgeRock and other solutions. Updated: February 2026.
883,026 professionals have used our research since 2012.