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ForgeRock vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Access Management
6th
Ranking in Customer Identity and Access Management (CIAM)
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (10th)
Ping Identity Platform
Ranking in Access Management
3rd
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (5th), Data Governance (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Directory Servers (1st)
 

Featured Reviews

Trisha Bhola - PeerSpot reviewer
It's easier to customize and maintain our code
I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.
Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."
"I like the way it is handling authentication and authorization."
"I like the intelligent authentication feature."
"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"It offers robust features and customization options that justify the cost."
"People use the solution to secure their applications and authenticate particular processes."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"I like PingFederate."
 

Cons

"The identity management model needs a bit of improvement."
"Automatic Deployment needs improvement. it could be made easier."
"The solution's documentation is not very good, and they do not give more details."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution could improve by adding more advertising and marketing."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"It has a long way to go until it is a cloud-based solution."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"The management console needs to be improved. PingID should revise it."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"There is room for improvement in the solution, particularly in security."
"Sometimes, there are issues with its stability."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
 

Pricing and Cost Advice

"Its price is comparable to other products in the market."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"The pricing of the solution is fair but I do not have the full details."
"It's a bit pricey and could be more competitive."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock is an expensive solution."
"ForgeRock's pricing is more competitive than other products."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping Identity Platform is not an expensive solution."
"Ping Identity Platform is not very expensive."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
"The tool is quite affordable."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Insurance Company
8%
Manufacturing Company
7%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about ForgeRock vs. Ping Identity Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.