ForgeRock vs Ping Identity Platform comparison

Why PeerSpot?

ForgeRock and Ping Identity Platform are both solutions in the Access Management category. ForgeRock is ranked #8 with an average rating of 7.9, while Ping Identity Platform is ranked #7 with an average rating of 8.4. ForgeRock holds a 3.4% mindshare in AM, compared to Ping Identity Platform’s 5.2% mindshare. Additionally, 93% of ForgeRock users are willing to recommend the solution, compared to 97% of Ping Identity Platform users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 25, 2026

ForgeRock and Ping Identity Platform are competing in the identity management sector. ForgeRock seems to excel with its comprehensive features, while Ping Identity stands out with its strong deployment capabilities and customer satisfaction.

Features: ForgeRock offers rich customization options, dynamic profile management, and robust identity governance. It's well-suited for businesses needing detailed adaptability. Ping Identity focuses on seamless integration, intelligent access management, and ease of use for complex identity scenarios, which attracts organizations prioritizing streamlined operations.

Room for Improvement: ForgeRock could improve its deployment complexity and ease of integration. Additionally, enhancements in customer self-service features would be beneficial. Ping Identity may need to enhance its customization capabilities, expand beyond standard identity management tasks, and improve initial user guidance for complex setups.

Ease of Deployment and Customer Service: Ping Identity Platform is recognized for its straightforward deployment and excellent customer support, favoring businesses needing quick implementation. ForgeRock, though flexible, requires a more intricate deployment process, which can extend project durations.

Pricing and ROI: ForgeRock's pricing aligns with its broad feature set, leading to higher initial costs but offering significant long-term ROI through scalability. Ping Identity provides competitive ROI with lower upfront costs, appealing to businesses seeking immediate value without substantial initial investment.

To learn more, read our detailed ForgeRock vs. Ping Identity Platform Report (Updated: September 2026).

Buyer's Guide

ForgeRock vs. Ping Identity Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.9

Cisco Duo enhances security, reduces costs, streamlines processes, and supports remote work, offering significant ROI and peace of mind.

Sentiment score

5.2

ForgeRock enhanced market efficiency, security, and customer trust, reducing staffing needs and improving time to market without exact ROI figures.

Sentiment score

3.6

Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.

We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.

Chris Benham

Global Associate Director, Services at a leisure / travel company with 1,001-5,000 employees

Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.

reviewer2802351

Director at a tech vendor with 10,001+ employees

The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.

Thomas Waite

Manager, Data Center at a real estate/law firm with 11-50 employees

For more quotes and insights, download the Cisco Duo report

On a B2B level, it opened up the market for TomTom to sell its services in a more efficient way to car companies.

Atowheed Tahid

Principal Consultant at Road2Value

We can use a Linux image from ForgeRock with different systems, applications, websites, and mobile apps to create various types of access for users.

Anderson-Moura

Assistant Architect at a energy/utilities company with 501-1,000 employees

I can definitely see that fewer employees are needed compared to using different SaaS applications.

Sravanakumar Nidamanooru

Identity and Access Management Specialist at a university with 10,001+ employees

For more quotes and insights, download the ForgeRock report

No quotes available

For more quotes and insights, download the Ping Identity Platform report

Customer Service

Sentiment score

6.7

Cisco Duo support is praised for quick responses and knowledgeable staff, with generally positive user experiences and varied ratings.

Sentiment score

5.8

ForgeRock customer service is flexible and responsive, but improvements are needed for professional services and ticket resolution speed.

Sentiment score

6.1

Ping Identity Platform's support is praised for rapid P1 responses but critiqued for slow non-critical responses and portal confusion.

They got back to us quickly, were nice, and gave us what we needed.

reviewer2718387

Infrastructure Engineer at a government with 501-1,000 employees

I would rate their support 10 out of 10.

Thatchapon Wongsri

Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.

I would rate support for Cisco Duo a 10, as I have never had a negative experience.

Charles Slaustas

Information Technology Contractor at Insight global

For more quotes and insights, download the Cisco Duo report

The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.

Shreya Reddy

Software Engineer at a financial services firm with 10,001+ employees

For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.

Sravanakumar Nidamanooru

Identity and Access Management Specialist at a university with 10,001+ employees

The team is very responsive and takes a sense of ownership and accountability.

Atowheed Tahid

Principal Consultant at Road2Value

For more quotes and insights, download the ForgeRock report

I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.

Prabhakar P.

Iam Consultant at itcinfotech

I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.

AmitRathod

Senior Analyst at Toll Holdings Limited

For more quotes and insights, download the Ping Identity Platform report

Scalability Issues

Sentiment score

7.1

Cisco Duo offers scalable and flexible solutions, easily expanding with organizations' growth through cloud infrastructure and simple licensing.

Sentiment score

7.3

ForgeRock offers scalable solutions for diverse enterprises, supporting seamless expansion, efficient administration, and integration across multiple environments.

Sentiment score

7.3

Ping Identity Platform excels in scalability, efficiently managing large user bases and high traffic with minimal disruptions.

In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.

Charles Slaustas

Information Technology Contractor at Insight global

You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.

Jernej Zevnik

Manager, Customer Success at SRC.SI sistemske integracije d.o.o.

Cisco Duo is scalable for organizational growth.

reviewer2802066

Technical Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the Cisco Duo report

The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.

Sravanakumar Nidamanooru

Identity and Access Management Specialist at a university with 10,001+ employees

The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.

Shreya Reddy

Software Engineer at a financial services firm with 10,001+ employees

We scaled up with ForgeRock. My team received an award for implementing it for a 60 million customer base, which was the largest implementation at that time.

Atowheed Tahid

Principal Consultant at Road2Value

For more quotes and insights, download the ForgeRock report

No quotes available

For more quotes and insights, download the Ping Identity Platform report

Stability Issues

Sentiment score

8.2

Cisco Duo offers strong reliability, high performance, seamless integration, and consistently high stability ratings for authentication tasks.

Sentiment score

7.3

ForgeRock is stable and reliable, though customization affects stability, with users rating it seven to nine out of ten.

Sentiment score

7.9

Ping Identity Platform is reliable with minimal downtime; users value its stability despite occasional integration and security update challenges.

We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.

Dawid Viljoen

Senior Engineer at Frontline Fighter Ltd

The stability has been excellent.

Jernej Zevnik

Manager, Customer Success at SRC.SI sistemske integracije d.o.o.

I did not notice any downtime or crashes with Cisco Duo.

SorinRabu

CTO at Red IT Solutions

For more quotes and insights, download the Cisco Duo report

ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.

Shreya Reddy

Software Engineer at a financial services firm with 10,001+ employees

ForgeRock is very stable because it manages access, authentication, and authorization effectively.

Anderson-Moura

Assistant Architect at a energy/utilities company with 501-1,000 employees

For more quotes and insights, download the ForgeRock report

Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.

Prakash Mantha

Founder at APSSIAM

In terms of stability for Ping Identity Platform, we haven't faced any issues till now.

AmitRathod

Senior Analyst at Toll Holdings Limited

Overall, I see PingFederate as a stable product.

Prabhakar P.

Iam Consultant at itcinfotech

For more quotes and insights, download the Ping Identity Platform report

Room For Improvement

Cisco Duo needs better integration, navigation, support, customization, detailed reporting, lower pricing, and reduced authentication delays for user satisfaction.

ForgeRock users suggest improving documentation, UI, DevOps support, onboarding, and training for better customization and admin experience.

Ping Identity Platform struggles with complexity, costs, limited legacy integration, and requires UI, troubleshooting, and integration improvements.

If you don't have internet access, you can't access your computer, only local access is available.

Boaz Avinery

Security and Network Team Lead

It lacks some dynamic identity management features compared to other products such as SailPoint.

Mohammed Abdul Hafeez Qureshi

Senior Iam Associate at Cognizant

Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.

reviewer2848677

Network Engineer at a university with 10,001+ employees

For more quotes and insights, download the Cisco Duo report

ForgeRock needs to focus on low-code, no-code solutions that allow for drag-and-drop functionality with good orchestration.

reviewer2803032

CIAM Engineer at a tech vendor with 10,001+ employees

It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods.

reviewer2803803

IAM Solution Architect at a tech services company with 1-10 employees

The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.

Sravanakumar Nidamanooru

Identity and Access Management Specialist at a university with 10,001+ employees

For more quotes and insights, download the ForgeRock report

I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.

KunwarNitesh

VP Engineering at Inspirit Vision

There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.

AmitRathod

Senior Analyst at Toll Holdings Limited

For more quotes and insights, download the Ping Identity Platform report

Setup Cost

Cisco Duo offers flexible pricing and licensing, balancing security benefits with cost-effectiveness for enterprises, despite varying opinions.

ForgeRock offers flexible pricing with community and enterprise options, seen as fair, supporting various features and open-source choices.

Ping Identity Platform offers cost-effective pricing appealing to large enterprises, with pricing starting at $20,000 annually.

The pricing is acceptable to them.

Ebbinghans Reaport

Vice President at Next Info Tech Solutions Inc

Their website lists $3 per month per user for the Essential license.

Thatchapon Wongsri

Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.

One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.

MUHAMMAD ASHER

Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A

For more quotes and insights, download the Cisco Duo report

One has to spend considerable time trying to understand the different modules and different needs for those modules on the licensing front.

Atowheed Tahid

Principal Consultant at Road2Value

For more quotes and insights, download the ForgeRock report

Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.

AmitRathod

Senior Analyst at Toll Holdings Limited

For more quotes and insights, download the Ping Identity Platform report

Valuable Features

Cisco Duo offers strong multi-factor authentication and easy integration, enhancing security and efficiency across diverse platforms and environments.

ForgeRock offers flexible authentication, scalability, and DevOps support with strong API integration, enhancing security and operational efficiency.

Ping Identity Platform offers robust features like MFA, RBAC, and API security, boasting ease of use and extensive integration.

From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.

Charles R

Network Engineer at a educational organization with 501-1,000 employees

Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.

Ebbinghans Reaport

Vice President at Next Info Tech Solutions Inc

The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.

ScottPaul

Director, Technology at Deer Creek High School

For more quotes and insights, download the Cisco Duo report

Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.

Shreya Reddy

Software Engineer at a financial services firm with 10,001+ employees

ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes.

reviewer2803032

CIAM Engineer at a tech vendor with 10,001+ employees

ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.

SumitGupta5

IAM CONSULTANT at a tech services company with 10,001+ employees

For more quotes and insights, download the ForgeRock report

The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.

Prakash Mantha

Founder at APSSIAM

It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.

KunwarNitesh

VP Engineering at Inspirit Vision

For more quotes and insights, download the Ping Identity Platform report

Categories and Ranking

Cisco Duo

Mindshare comparison

As of November 2026, in the Access Management category, the mindshare of Cisco Duo is 3.1%, down from 3.3% compared to the previous year. The mindshare of ForgeRock is 3.4%, down from 6.5% compared to the previous year. The mindshare of Ping Identity Platform is 5.2%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Access Management Mindshare Distribution
Product	Mindshare (%)
Cisco Duo	3.1%
Ping Identity Platform	5.2%
ForgeRock	3.4%
Other	88.3%

Access Management

Featured Reviews

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Read full review

Shreya Reddy

Software Engineer at a financial services firm with 10,001+ employees

Centralized access control has improved secure onboarding and supports strict compliance

I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Read full review

AmitRathod

Senior Analyst at Toll Holdings Limited

Single sign-on has simplified access while adaptive authentication protects complex user journeys

Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Read full review

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Financial Services Firm

17%

Outsourcing Company

14%

Manufacturing Company

Construction Company

Financial Services Firm

16%

Manufacturing Company

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	29
Large Enterprise	92

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	5
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What is your experience regarding pricing and costs for Duo Security?

Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...

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What needs improvement with Duo Security?

I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...

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What is your experience regarding pricing and costs for ForgeRock?

The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is ver...

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What needs improvement with ForgeRock?

There are some areas I want ForgeRock to improve. These areas include policy configuration, documentation clarity, UI...

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What is your primary use case for ForgeRock?

I am using ForgeRock for standard support, policy configurations, and documentation clarity. The pricing, setup cost,...

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What is your experience regarding pricing and costs for PingFederate?

Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.

See all answers

What needs improvement with PingAccess?

The areas where I think PingFederate needs room for improvement include that the most significant area I would recomm...

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What is your primary use case for PingAccess?

The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Cara...

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Comparisons

Microsoft Entra ID vs Cisco Duo

Compared 7% of the time

Fortinet FortiAuthenticator vs Cisco Duo

Compared 6% of the time

Okta Platform vs Cisco Duo

Compared 4% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 3% of the time

RSA Authentication Manager vs Cisco Duo

Compared 2% of the time

More Cisco Duo Competitors

SecureAuth Identity Platform vs ForgeRock

Compared 6% of the time

Symantec Identity Governance and Administration vs ForgeRock

Compared 6% of the time

SailPoint Identity Security Cloud vs ForgeRock

Compared 4% of the time

Auth0 Platform vs ForgeRock

Compared 4% of the time

Okta Platform vs ForgeRock

Compared 4% of the time

More ForgeRock Competitors

Microsoft Entra ID vs Ping Identity Platform

Compared 6% of the time

Okta Platform vs Ping Identity Platform

Compared 5% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 3% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 3% of the time

Saviynt Identity Cloud vs Ping Identity Platform

Compared 2% of the time

More Ping Identity Platform Competitors

Product Reports

Buyer's Guide

Cisco Duo

November 2026

Download Cisco Duo product report

Buyer's Guide

ForgeRock

November 2026

Download ForgeRock product report

Buyer's Guide

Ping Identity Platform

October 2026

Download Ping Identity Platform product report

Also Known As

Duo Security

ForgeRock Identity Platform, ForgeRock OpenIDM

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

ForgeRock offers robust integration, customization, and identity management with support for SAML, OAuth 2.0, and DevOps readiness, ensuring enhanced security and scalability.

ForgeRock stands out in identity and access management featuring flexible authentication flows, risk-based authentication, centralized policy management, and comprehensive data protection. Its open-source foundation and cloud capabilities allow versatility and ease of use. While it provides excellent user path orchestration through the Journey feature, challenges exist in integration support and user-friendly customization. Improved documentation and streamlined interfaces are necessary to overcome deployment complexities. Additionally, the cost and support model may be burdensome for smaller organizations.

What are the key features?

Flexible Authentication Flows: Personalizes user login experiences.
Risk-Based Authentication: Adjusts security measures based on user behavior.
Identity Management: Manages digital identities efficiently.
Policy Configuration: Automates access control policies.
DevOps Readiness: Integrates seamlessly with DevOps workflows.

What benefits should users expect?

Enhanced Security: Protects data and user identities.
Scalability: Supports growing business needs.
Developer-Friendly: Simplifies deployment and management processes.
Centralized Management: Streamlines access control and policy enforcement.
Versatile Cloud Offerings: Facilitates deployment across cloud environments.

ForgeRock is widely utilized in industries like telecommunications, insurance, and open banking for secure user authentication and access management. It supports microservice authentications, customer identity management, single sign-on, and multi-factor authentication, integrating effectively with existing infrastructures to enhance security and user experience.

Ping Identity

Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.

This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.

What are the key features of Ping Identity Platform?

Cloud Capabilities: Built for cloud applications with flexible integrations.
Federated Identity Management: Allows easy integration of multiple IDPs.
SSO and MFA Support: Ensure secure and seamless access.
Passwordless Authentication: Enhances user convenience.
API and Device Management: Protects and secures devices and APIs.

What benefits and ROI can be expected from Ping Identity Platform?

Enhanced Security: Through detailed compliance features and multi-protocol support.
User Convenience: Enabled by passwordless access and integration flexibility.
Improved Access Control: With role-based permissions and identity management integration.
Seamless Integration: Across a range of identity providers and authentication protocols.

In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.

Ping Identity

Sample Customers

Information Not Available

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

ForgeRock vs. Ping Identity Platform

September 2026

Free Report: ForgeRock vs. Ping Identity Platform

Find out what your peers are saying about ForgeRock vs. Ping Identity Platform and other solutions. Updated: September 2026.

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