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Ping Identity Platform vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Ping Identity Platform's support is prompt, knowledgeable, and proactive, though some users find the support portal confusing.
Sentiment score
6.6
SailPoint Identity Security Cloud offers robust support, with effective technical assistance and valuable community resources despite some responsiveness issues.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Room For Improvement

Sentiment score
5.3
Ping Identity Platform requires stronger functionalities, enhanced user experience, better security, and comprehensive support to compete effectively with Microsoft.
Sentiment score
4.9
SailPoint Identity Security Cloud requires enhancements in pricing, flexibility, usability, analytics, integration, customization, automation, and technical support.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Scalability Issues

Sentiment score
7.6
Ping Identity Platform efficiently scales across servers and clusters, supports large environments, but performance varies based on configurations.
Sentiment score
7.5
SailPoint Identity Security Cloud is praised for scalability, handling large environments but may incur extra costs and hardware challenges.
The solution scales well as long as we provide the necessary resources.
 

Setup Cost

No sentiment score available
Ping Identity Platform is competitively priced, offering robust features and good ROI, but may be costly for small businesses.
Sentiment score
5.6
SailPoint Identity Security Cloud is costly but valued for flexibility and effectiveness, especially for large enterprises with extensive needs.
The pricing of SailPoint could be better.
 

Stability Issues

Sentiment score
7.9
Ping Identity Platform is highly reliable, with minimal bugs or crashes, though some infrastructure and server connection issues exist.
Sentiment score
7.9
SailPoint Identity Security Cloud is widely praised for stability and robustness, though customization may affect performance in complex environments.
IdentityIQ deserves a rating of 12 out of ten for stability.
 

Valuable Features

Sentiment score
8.0
Ping Identity Platform offers robust security with multi-factor authentication, seamless integration, user-friendly interface, and extensive customization options.
Sentiment score
8.0
SailPoint Identity Security Cloud provides a unified, scalable solution with extensive features, seamless integration, and flexible identity management.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
 

Categories and Ranking

Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (5th), Data Governance (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
66
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Featured Reviews

Dilip Reddy - PeerSpot reviewer
Easy to use but requires improvements in the area of stability
In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.
RameshBhattacharjee - PeerSpot reviewer
Great features with good certification module but the cost can be prohibitive for some
The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Ping Identity Platform vs. SailPoint Identity Security Cloud and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.