SailPoint and Ping Identity Platform are key competitors in the identity security market. SailPoint holds an advantage due to its comprehensive governance features, though Ping is praised for its user-friendly multi-factor authentication support.
Features: SailPoint Identity Security Cloud excels in flexible provisioning, strong governance, and quick deployment flexibility. It automates complex processes and provides thorough customization across various environments. Ping Identity Platform stands out with its customization capabilities and robust integration, particularly in multi-factor authentication across internal and external setups.
Room for Improvement: SailPoint's high price can deter smaller businesses, and there is room for enhancement in automated provisioning, UI simplicity, and reporting capabilities. Ping Identity Platform could improve its identity governance features and simplify desktop application integration while addressing automation and UI enhancements.
Ease of Deployment and Customer Service: SailPoint offers versatile deployment options across on-premises, cloud, and hybrid environments with strong customer support, though response speed may vary. Ping provides consistent support with a user-friendly setup and various deployment models, though its cloud support isn't as extensive as SailPoint's.
Pricing and ROI: SailPoint is often viewed as expensive but delivers ROI through operational efficiencies and risk reduction. Ping Identity Platform offers competitive pricing and robust security features, making it cost-effective for large enterprises, though its model is less straightforward.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical support is very good.
Sometimes, the support is slow, and they often suggest resorting to expert services.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
SailPoint is cheaper than ServiceNow, which is very expensive.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.
Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.
What are the most important features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.
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