Ping Identity Platform and Microsoft Entra ID compete in the identity management space. Users prefer Ping Identity Platform for its user experience and customer support, while Microsoft Entra ID's robust features and overall value give it an edge despite higher costs.
Features: Ping Identity Platform is known for its advanced security protocols, ease of integration with various applications, and seamless user experience. Microsoft Entra ID offers extensive cloud capabilities, comprehensive administrative controls, and a feature set aligned with modern enterprise needs.
Room for Improvement: Ping Identity Platform could benefit from better documentation, a more straightforward setup process, and enhanced performance during peak times. Microsoft Entra ID needs to address performance issues, provide more frequent updates, and simplify its initial setup.
Ease of Deployment and Customer Service: Ping Identity Platform has straightforward deployment and responsive customer support. Microsoft Entra ID, despite its complex initial setup, excels in ongoing support and deployment flexibility, especially in cloud environments.
Pricing and ROI: Ping Identity Platform has reasonable setup costs and satisfactory ROI. Microsoft Entra ID has higher initial costs but its extensive features and superior integration capabilities justify the expense, leading to a higher perceived ROI.
The actual support when you get to that level is a ten out of ten.
I would rate Microsoft technical support as a seven out of ten.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
The frequent changes in branding cause confusion among customers who struggle to keep track of product names and functions.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
The stability of the solution is very high at 99.999%.
The stability of the solution is good with a rating of eight out of ten.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
The main valuable feature is the integration into a single console, which includes authentication service and endpoint security.
Microsoft Entra ID is used for extending on-premises Active Directory to the cloud, managing application access, enabling multi-factor authentication, and single sign-on. It facilitates policy enforcement and secure access, ensuring centralized identity management across cloud and on-premises resources.
Organizations utilize Microsoft Entra ID for robust user and group management, identity synchronization, and conditional access. Its seamless integration with third-party apps, scalability, and support for remote work make it a preferred choice. The admin center streamlines identity and access tasks, enhancing efficiency and security with features like privileged identity management and audit logs.
What are the key features of Microsoft Entra ID?Microsoft Entra ID implementation varies across industries. Tech firms leverage it for secure, scalable access management, while healthcare organizations utilize its identity protection features to safeguard patient data. Educational institutions adopt Entra ID for streamlined user management and policy enforcement, ensuring secure access for students and staff across on-premises and cloud resources.
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