Executive SummaryUpdated on Sep 18, 2024
Ping Identity Platform and Microsoft Active Directory are frequently compared identity and access management solutions. User reviews indicate that Ping Identity Platform excels in customizability and advanced security features, while Microsoft Active Directory is widely adopted for its integration capabilities and comprehensive feature set, leading users to often find it more valuable despite potentially higher costs.
Features: Users appreciate Ping Identity Platform for its robust API integration, flexibility in various environments, and advanced security. Microsoft Active Directory is praised for its seamless integration with Windows environments, extensive management features, and comprehensive user management capabilities.
Room for Improvement: Ping Identity Platform users suggest enhancements in documentation, user training resources, and expanding integration options. Microsoft Active Directory users commonly request improved cloud support, simplified management interfaces, and enhanced mobile access options.
Ease of Deployment and Customer Service: Users find Ping Identity Platform straightforward to deploy with solid customer support but note integration challenges. Microsoft Active Directory deployment is seen as more complex, particularly in hybrid environments, but benefits from extensive community and professional support, aiding in problem resolution.
Pricing and ROI: Ping Identity Platform users report higher upfront costs but see significant ROI through reduced operational complexity and enhanced security. Microsoft Active Directory users frequently mention higher long-term costs but justify them with enhanced organizational integration and added features, making the investment worthwhile for many.
