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Fortinet FortiAuthenticator vs Microsoft Active Directory comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Fortinet FortiAuthenticator is valued for breach prevention, offering compliance benefits, though financial returns vary in measurability.
Sentiment score
8.8
Microsoft Active Directory offers value by streamlining user management, justifying investment despite limited direct financial calculations.
The solution is really time-saving since I don't need to create users in each server or system manually, and user access control is streamlined.
 

Customer Service

Sentiment score
7.2
Fortinet FortiAuthenticator's customer service is responsive and knowledgeable, but initial support may need escalation for complex issues.
Sentiment score
5.9
Active Directory support receives mixed reviews, with delays and quality varying; premium service improves assistance but adds cost.
At times, some technical staff lack knowledge, which delays issue resolution.
When we send a ticket to Fortinet, they go into research mode as if they are hearing the problem for the first time.
Support documents are available on the internet in every language.
Sometimes support takes long to engage and resolve, extending over weeks or even months.
 

Scalability Issues

Sentiment score
7.8
Fortinet FortiAuthenticator is highly scalable, easily expanding users, though minor challenges exist, typically rated 8-9 in scalability.
Sentiment score
6.7
Microsoft Active Directory is scalable for thousands but faces challenges in large infrastructures, with cloud migration as a solution.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiAuthenticator is highly stable with minor issues under heavy load, praised for integration and reliability.
Sentiment score
7.5
Microsoft Active Directory is stable and reliable, highly rated by users, effectively scalable, with minimal downtime or performance issues.
 

Room For Improvement

Fortinet FortiAuthenticator needs improved user interface, easier configuration, better integration, increased automation, and enhanced cloud, support, and customization features.
Microsoft Active Directory needs interface, security, integration, and scalability improvements, focusing on user experience, migration, and reporting features.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices.
Exporting and verifying group memberships require command line scripts, which isn't simple.
There are some features that need improvements in terms of ease of use and frequency of updates.
AI is offering solutions.
 

Setup Cost

FortiAuthenticator provides cost-effective, flexible licensing with competitive pricing, often cheaper than competitors, despite market-driven price fluctuations.
Microsoft Active Directory offers moderate pricing, often packaged with Windows OS, with cloud services like Azure being more cost-effective.
 

Valuable Features

Fortinet FortiAuthenticator provides user-friendly authentication, integration with FortiGate, flexible options, and centralized management enhancing security and efficiency.
Microsoft Active Directory offers robust user management, security, and seamless integration with Microsoft products, ideal for large network management.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
I can control all the devices in my domain by just changing the group policies in one place.
One valuable feature is the centralized creation of IDs.
Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users.
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Authentication Systems (4th), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (3rd)
Microsoft Active Directory
Ranking in Single Sign-On (SSO)
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
Active Directory Management (6th)
 

Mindshare comparison

As of March 2025, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 7.8%, down from 8.0% compared to the previous year. The mindshare of Microsoft Active Directory is 2.8%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Srikanth Subramanian - PeerSpot reviewer
Centralized access control and identity management simplify user management
Even better group management would be beneficial. Creating and searching through groups can be challenging, especially if I need to export data. Exporting and verifying group memberships require command line scripts, which isn't simple. The current Active Directory UI is limited in report generation, necessitating script knowledge to generate various reports.
report
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Comms Service Provider
8%
Government
8%
Financial Services Firm
19%
Computer Software Company
12%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
What do you like most about Microsoft Active Directory?
The solution is easy to install and has good reliability.
What needs improvement with Microsoft Active Directory?
Technology is evolving. AI is offering solutions. However, short-term fixes are like band-aids.
What is your primary use case for Microsoft Active Directory?
I utilize it in almost every scenario. I use the Hazer database and meet daily needs across every industry, every time.
 

Also Known As

FortiAuthenticator
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Microsoft Active Directory and other solutions. Updated: March 2025.
839,319 professionals have used our research since 2012.