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Microsoft Active Directory vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.8
Microsoft Active Directory offers value by streamlining user management, justifying investment despite limited direct financial calculations.
Sentiment score
7.6
Microsoft Entra ID boosts ROI by streamlining operations, enhancing security, reducing costs, and enabling efficient cloud-based management.
The solution is really time-saving since I don't need to create users in each server or system manually, and user access control is streamlined.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
The return on investment comes from not needing as many IT staff to manage and verify user identity and ensuring seamless device connection without needing to administer device compliance manually.
 

Customer Service

Sentiment score
5.9
Active Directory support receives mixed reviews, with delays and quality varying; premium service improves assistance but adds cost.
Sentiment score
6.7
Microsoft Entra ID support is praised for premium plans but criticized for inconsistencies and delays in basic support tiers.
Support documents are available on the internet in every language.
Sometimes support takes long to engage and resolve, extending over weeks or even months.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
It's not timely or professional.
 

Scalability Issues

Sentiment score
6.7
Microsoft Active Directory is scalable for thousands but faces challenges in large infrastructures, with cloud migration as a solution.
Sentiment score
7.9
Microsoft Entra ID scales easily for any user count, integrating well with cloud infrastructure, despite some licensing complexity.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
 

Stability Issues

Sentiment score
7.5
Microsoft Active Directory is stable and reliable, highly rated by users, effectively scalable, with minimal downtime or performance issues.
Sentiment score
7.9
Microsoft Entra ID is reliable and stable, with quick issue resolutions, though occasional performance concerns exist.
With multiple domain controllers, stability is ensured.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
 

Room For Improvement

Microsoft Active Directory needs interface, security, integration, and scalability improvements, focusing on user experience, migration, and reporting features.
Microsoft Entra ID needs better integration, clear documentation, user-friendly interfaces, improved security, and more intuitive management to resolve challenges.
Exporting and verifying group memberships require command line scripts, which isn't simple.
There are some features that need improvements in terms of ease of use and frequency of updates.
AI is offering solutions.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
 

Setup Cost

Microsoft Active Directory offers moderate pricing, often packaged with Windows OS, with cloud services like Azure being more cost-effective.
Microsoft Entra ID provides tiered pricing with various licenses, including advanced options, affecting cost predictability for enterprise clients.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Valuable Features

Microsoft Active Directory offers robust user management, security, and seamless integration with Microsoft products, ideal for large network management.
Azure Active Directory offers seamless access, strong security, scalability, and easy identity management, vital for enterprise security and user management.
One valuable feature is the centralized creation of IDs.
I can control all the devices in my domain by just changing the group policies in one place.
Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
 

Categories and Ranking

Microsoft Active Directory
Ranking in Single Sign-On (SSO)
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
Active Directory Management (6th)
Microsoft Entra ID
Ranking in Single Sign-On (SSO)
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
225
Ranking in other categories
Authentication Systems (1st), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of April 2025, in the Single Sign-On (SSO) category, the mindshare of Microsoft Active Directory is 2.9%, up from 2.2% compared to the previous year. The mindshare of Microsoft Entra ID is 27.5%, up from 26.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Rajitha Abhisheka - PeerSpot reviewer
A solution that easily merges with cloud-based ADs and provides superior data security
The interface for logs should be user-friendly and allow for enhanced filtering to drill down to incidents. It is time consuming to get a clear picture and review deviations in conditional policies because you have to check each and every log to find information on malicious attacks, a compromised end-user's account, or phishing emails. The logs for sign-ins and auditing should be available for more than a 30-90 day window. Most logs are displayed in UTC but it would be helpful to include time conversions for tenant regions. Currently, we must do time conversions manually before we contact users to share information and troubleshoot issues.
Aaron Liang - PeerSpot reviewer
Has significantly improved secure access to applications and resources in our environment
Microsoft Entra ID has helped by simplifying our management of permissions for APIs. We are not directly exposing credentials, as we use tokens instead. It has made management easier and more secure, especially in a multi-user environment. The implementation of Microsoft Entra ID significantly improved secure access to applications and resources in our environment, primarily through the widespread use of single-sign-on. Managing API permissions became much easier, as application registration often involves calling an API to utilize services without directly exposing credentials, relying instead on token-based authentication. This streamlined approach benefits end-users by simplifying access while remaining transparent to them. Ultimately, my role focuses on ensuring a smooth and user-friendly experience, even if the underlying technology remains unseen by the end-users. Our company strongly emphasizes passwordless authentication, primarily through device-bound passkeys in Microsoft Authenticator. While administrators with high-privileged accounts utilize YubiKeys and passwords for tasks like accessing Microsoft Graph, we are actively transitioning all other users towards passwordless methods such as Windows Hello biometrics. This approach streamlines authentication and enhances security. Though initial deployment in 2022 presented challenges due to hardware limitations and the lingering effects of the COVID-19 pandemic, the technology has significantly improved and provides a simple and effective user experience.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Educational Organization
7%
Educational Organization
31%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Active Directory?
The solution is easy to install and has good reliability.
What needs improvement with Microsoft Active Directory?
Technology is evolving. AI is offering solutions. However, short-term fixes are like band-aids.
What is your primary use case for Microsoft Active Directory?
I utilize it in almost every scenario. I use the Hazer database and meet daily needs across every industry, every time.
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Microsoft Entra ID is reportedly quite expensive for each user regarding security features. The renewal cost is particularly high according to the teams managing purchases.
 

Also Known As

No data available
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Microsoft Active Directory vs. Microsoft Entra ID and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.