Try our new research platform with insights from 80,000+ expert users

Fortinet FortiAuthenticator vs Fortinet FortiToken comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
Fortinet FortiToken
Ranking in Authentication Systems
4th
Average Rating
8.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 8.9%, up from 8.2% compared to the previous year. The mindshare of Fortinet FortiToken is 8.6%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Jun 4, 2024
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Sutjipto Budiman - PeerSpot reviewer
Feb 28, 2024
Easy to learn, provides secure access to our internal server, and integrates easily with other products
We use the solution only with Fortinet products for VPN During COVID-19, we needed server access from different places. The solution provides FortiToken Mobile. It makes things easier because we can have access through our mobiles instead of other devices. Thus, the solution made our application…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate its ability to provide multi-factor authentication, but it's primarily focused on this function."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"We have a perpetual license for 2FA."
"The product is stable and reliable."
"Once you configure it properly, it runs fine."
"Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius, Portal, SSO Portals (Google, etc.), and build our own environment. It is very flexible."
"The product enables SSO."
"Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly."
"The solution offers push notifications. When you try to connect to the VPN, FortiToken sends a push notification to our customer's device."
"Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features."
"The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL."
"Fortinet FortiToken has a lot of RADIUS functionality."
"The deployment is quick and simple."
"The tool's support is the best."
"Fortinet offers a comprehensive solution for network security, particularly with its very effective zero-trust network access approach."
 

Cons

"We've had some issues with integration."
"Integration with some other enterprise applications could be improved."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"The user interface and clustering are areas with shortcomings that need improvement."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"The only way the solution could be improved is if it were cheaper."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"There is room for improvement in stability and support."
"The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools."
"The solution could be more user-friendly."
"It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
"The solution works well. We have nothing to complain about."
 

Pricing and Cost Advice

"I rate the price of Fortinet FortiAuthenticator a three out of five."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"It costs more to license the high-availability option."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"The product could be more competitively priced."
"The product has affordable pricing compared to other vendors."
"I rate the tool's pricing a five out of ten."
"The platform's licensing cost is reasonable for our organization."
"The solution’s price is good."
"The solution’s pricing is moderate and reasonable."
"Fortinet FortiToken is not an expensive solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
815,854 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
18%
University
7%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The pricing is about three on a scale where ten is low. Pricing should be more flexible.
What needs improvement with Fortinet FortiAuthenticator?
FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other appl...
What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
I would like to see the product improvements in dynamic VLAN pooling. Specifically, when users are assigned different VLANs based on their SSID, ensuring no unintended lateral traffic between users...
What is your primary use case for Fortinet FortiToken?
The primary use cases of Fortinet FortiToken for my customers typically involve adding multi-factor authentication (MFA) for remote access. This is often required for remote workers or external pro...
 

Also Known As

FortiAuthenticator
No data available
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Fortinet FortiToken and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.