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Fortinet FortiAuthenticator vs Fortinet FortiToken comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
Fortinet FortiToken
Ranking in Authentication Systems
4th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 8.5%, up from 7.7% compared to the previous year. The mindshare of Fortinet FortiToken is 7.5%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Sachin Vinay - PeerSpot reviewer
Facilitates secure 2FA for admins, facilitates OTP generation, and enhances security
One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality. This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the performance and ease of use."
"Features the addition and removal of access as needed for the VPN."
"It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP."
"The response from Fortinet is very fast."
"This is a scalable product."
"The two-step authentication provides a higher level of security."
"It is used for SSO, single sign-on, and as a captive portal."
"I prefer the passing tool that sent an active directory console to a Fortinet FortiAuthenticator, then Fortinet FortiAuthenticator does not pass the locks."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"The most valuable feature of the solution is its mobile application. It is particularly beneficial as it eliminates the need for hardware management."
"The token-based authentication is good and modern aspect."
"Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
"The product provides secure access to our internal server."
"We like the mobile FortiToken."
"I believe FortiToken is the simplest to implement."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
 

Cons

"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"Lacks a simplified two-factor authentication process."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"A better integration with other vendors."
"Integration with FortiGate could be more fluid."
"I would like to see some email options for Fortinet FortiAuthenticator."
"Fortinet FortiAuthenticator provides only authentication. It should also enable authorization services"
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality."
"I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great."
"The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools."
"FortiToken should provide enhanced SMS services for those users who do not have smartphones."
"We can only use the tool with the FortiToken Mobile app."
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
"They could enhance synchronization with mobile applications, and addressing minor issues with authentication could further improve user experience."
"I would like to see the product improvements in dynamic VLAN pooling. Specifically, when users are assigned different VLANs based on their SSID, ensuring no unintended lateral traffic between users would enhance security and efficiency."
 

Pricing and Cost Advice

"We pay for licensing on a yearly basis."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"It's not expensive."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"The product has affordable pricing compared to other vendors."
"It costs more to license the high-availability option."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The platform's licensing cost is reasonable for our organization."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"Fortinet FortiToken is not an expensive solution."
"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
18%
University
7%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requ...
What is your primary use case for Fortinet FortiToken?
I mostly use FortiToken for administrative purposes, focusing on authentication and parallel authentication. It provides authentication for admin users through Forti Tokens. As part of our security...
 

Also Known As

FortiAuthenticator
No data available
 

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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Fortinet FortiToken and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.