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Fortinet FortiAuthenticator vs Fortinet FortiToken comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
Fortinet FortiToken
Ranking in Authentication Systems
4th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 8.4%, up from 7.9% compared to the previous year. The mindshare of Fortinet FortiToken is 7.6%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Sutjipto Budiman - PeerSpot reviewer
Easy to learn, provides secure access to our internal server, and integrates easily with other products
The product provides secure access to our internal server. The encryption is done by FortiToken. That is the reason we access our servers through Fortinet. We use FortiToken to ensure that no unauthorized person can access our servers. It is like two-factor authentication. It makes us more secure. The mobile application makes our authentication experience better. It is easy to integrate the solution with other products. I rate the ease of integration a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"The technical support for FortiAuthenticator is excellent."
"The logs have great detail that make it easier to evaluate and control the security environment."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"We are using Fortinet FortiAuthenticator to implement token-based authentication for wireless network access."
"Enables easy integration, allowing for 2FA with our VPN."
"The implementation has significantly improved access management within our organization."
"The product is good, cost-effective, and functionally efficient."
"The solution is pretty solid."
"Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
"The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL."
"The most valuable feature of the solution is its mobile application. It is particularly beneficial as it eliminates the need for hardware management."
"I believe FortiToken is the simplest to implement."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
 

Cons

"The only way the solution could be improved is if it were cheaper."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"I would like to see more security features in reference to identity login or identity identification."
"The technical support team is bad."
"The GUI has some shortcomings and can be made better. The GUI is not great."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"We have issues with HA (high availability). These should be addressed in future releases."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"They could enhance synchronization with mobile applications, and addressing minor issues with authentication could further improve user experience."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"The solution could introduce a mobile application instead of a physical product."
"The solution could be more user-friendly."
"The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again."
"You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable"
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"The product has affordable pricing compared to other vendors."
"You can pay as you go with them. You purchase a base license and add to it as needed."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"I rate its pricing a three to five out of ten."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"The platform's licensing cost is reasonable for our organization."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."
"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"It is included as part of our firewall license."
"The solution’s price is good."
"The solution’s pricing is moderate and reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
17%
University
7%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
I would like to see the product improvements in dynamic VLAN pooling. Specifically, when users are assigned different VLANs based on their SSID, ensuring no unintended lateral traffic between users...
What is your primary use case for Fortinet FortiToken?
The primary use cases of Fortinet FortiToken for my customers typically involve adding multi-factor authentication (MFA) for remote access. This is often required for remote workers or external pro...
 

Also Known As

FortiAuthenticator
No data available
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Fortinet FortiToken and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.