We performed a comparison between Cisco Duo and Fortinet FortiToken based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"The multi-factor authentication process and the geo-locking features are great."
"Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."
"The product is reliable and easy to use."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"It's simple. It's reliable. I haven't had any issues with it."
"It's pretty easy for users to figure it out."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"Stability-wise, I rate the solution a ten out of ten."
"The product provides secure access to our internal server."
"Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
"The token-based authentication is good and modern aspect."
"The tool's support is the best."
"Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features."
"The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL."
"Certain customers can not use this product because it is cloud-based."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"Duo Security could be improved with the addition of more applications."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable"
"The solution works well. We have nothing to complain about."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
"I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit."
"We can only use the tool with the FortiToken Mobile app."
"The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Fortinet FortiToken is ranked 4th in Authentication Systems with 21 reviews. Cisco Duo is rated 8.8, while Fortinet FortiToken is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Yubico YubiKey, RSA SecurID and Cisco ISE (Identity Services Engine). See our Cisco Duo vs. Fortinet FortiToken report.
See our list of best Authentication Systems vendors.
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