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Fortinet FortiToken pros and cons

Vendor: Fortinet

4.2 out of 5

31 reviews
88% willing to recommend

Pros & Cons summary

Fortinet FortiToken offers ease of installation, being operational within minutes and providing flexible authentication with both soft and hard tokens. It integrates effectively with Fortinet security, but its dependency on products like FortiAuthenticator complicates setup. It is cost-effective compared to competitors but has unstable pricing. Reporting capabilities are lacking, and mobile compatibility issues affect deployment. Integration limitations with multiple FortiGate devices require additional purchases for broader applicability.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Fortinet FortiToken is easy to install and set up, integrating seamlessly with Fortinet security for two-factor authentication.

The solution offers flexibility with both soft and hard token factors, making it adaptable to different needs.

It is cost-effective, especially in price-sensitive markets like Bangladesh, providing an affordable alternative to competitors like Cisco and Palo Alto.

Fortinet FortiToken Mobile's push-button authentication and automatic OTP reloading enhance user convenience and security.

The tool supports RADIUS functionality and offers a comprehensive approach to network security, integrating effectively with FortiClient and providing a zero-trust network access approach.

CONS

Fortinet FortiToken requires better reporting capabilities, as it lacks visibility into user activities and failures.

Support for mobile clients needs improvement, including compatibility with older operating systems and enhancement of app functionalities like prompt or push capabilities.

Integration with multiple FortiGate devices necessitates additional products like FortiAuthenticator, limiting token reuse across multiple devices.

Pricing adjustments during the fiscal year are inconvenient for customers, and Fortinet FortiToken should have more predictable software pricing.

Fortinet FortiToken lacks centralized integration with other Fortinet and third-party tools, requiring improvements in this area for enhanced efficiency.

Fortinet FortiToken Pros review quotes

PG

Patrick Grimard

Team Lead Network IP and Systems at a comms service provider with 1-10 employees

Mar 9, 2021

Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple.

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Director at a comms service provider with 51-200 employees

Mar 30, 2021

Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features.

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reviewer1532622

Electronics Engineering Lab Technician(R&D) at a engineering company with 11-50 employees

Jun 6, 2021

The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable.

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Fortinet FortiToken

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reviewer1393488

Business Delivery Technology Services Leader at a financial services firm with 10,001+ employees

Feb 23, 2022

FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us.

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Sikhumbuzo Mthombeni

National Pre-Sales and Architecture Manager at a computer software company with 10,001+ employees

Feb 23, 2022

I believe FortiToken is the simplest to implement.

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Ehab.Fawzy Mohamed

Chief Engineer at Hilton Worldwide

Sep 27, 2022

The deployment is quick and simple.

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SC

Owner at Ampec Data Service srl

Jan 18, 2023

We like the mobile FortiToken.

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C N R Prabashan

Assistant Manager - Information Security & Infrastructure at lankatiles

Mar 7, 2023

I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment.

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EH

Solution Integrator at Computer Services Ltd.

Mar 9, 2023

Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly.

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Technical Consultant at Spark New Zealand

Jun 14, 2023

Stability-wise, I rate the solution a ten out of ten.

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Fortinet FortiToken Cons review quotes

PG

Patrick Grimard

Team Lead Network IP and Systems at a comms service provider with 1-10 employees

Mar 9, 2021

Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work.

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Director at a comms service provider with 51-200 employees

Mar 30, 2021

It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.

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reviewer1532622

Electronics Engineering Lab Technician(R&D) at a engineering company with 11-50 employees

Jun 6, 2021

The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does.

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Fortinet FortiToken

Free Report: Fortinet FortiToken Reviews and More

Learn what your peers think about Fortinet FortiToken. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

879,711 professionals have used our research since 2012.

reviewer1393488

Business Delivery Technology Services Leader at a financial services firm with 10,001+ employees

Feb 23, 2022

Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround.

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Sikhumbuzo Mthombeni

National Pre-Sales and Architecture Manager at a computer software company with 10,001+ employees

Feb 23, 2022

I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great.

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Ehab.Fawzy Mohamed

Chief Engineer at Hilton Worldwide

Sep 27, 2022

The solution works well. We have nothing to complain about.

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SC

Owner at Ampec Data Service srl

Jan 18, 2023

The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing.

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C N R Prabashan

Assistant Manager - Information Security & Infrastructure at lankatiles

Mar 7, 2023

The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again.

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EH

Solution Integrator at Computer Services Ltd.

Mar 9, 2023

Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper.

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Technical Consultant at Spark New Zealand

Jun 14, 2023

It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions.

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Show 10 more reviews (out of 30)

Product Categories

Product Categories

Authentication Systems

Fortinet User and Device Security

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Product Categories

Product Categories

Authentication Systems

Fortinet User and Device Security

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Fortinet FortiToken

Okta Platform vs Fortinet FortiToken

Fortinet FortiAuthenticator vs Fortinet FortiToken

Cisco Duo vs Fortinet FortiToken

Yubico YubiKey vs Fortinet FortiToken

RSA SecurID vs Fortinet FortiToken

ESET EDR/XDR vs Fortinet FortiToken

Symantec VIP Access Manager vs Fortinet FortiToken

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