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Fortinet FortiToken pros and cons

Vendor: Fortinet
4.2 out of 5
603 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Fortinet FortiToken is praised for its robust security features.
Users highlight its seamless integration with Fortinet FortiGate.
Fortinet FortiToken is noted for being reliable and effective in multi-factor authentication.
Reviewers commend the ease of deployment and management of Fortinet FortiToken.
Fortinet FortiToken is valued for its cost-efficiency and performance.

CONS

Setup process can be complicated and time-consuming.
Customer support is often slow to respond and resolve issues.
Token activation sometimes fails, requiring multiple attempts.
Limited compatibility with certain smartphones and devices.
Higher price point compared to competitors.
 

Fortinet FortiToken Pros review quotes

Sikhumbuzo Mthombeni - PeerSpot reviewer
Feb 23, 2022
I believe FortiToken is the simplest to implement.
CO
Sep 27, 2023
I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter.
AT
Jun 27, 2024
Fortinet FortiToken has a lot of RADIUS functionality.
Learn what your peers think about Fortinet FortiToken. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
JunedhRehman - PeerSpot reviewer
Dec 26, 2023
The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved.
MOHAN SUKUMAR - PeerSpot reviewer
Feb 5, 2024
The token-based authentication is good and modern aspect.
MM
Aug 10, 2023
I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose.
reviewer1543182 - PeerSpot reviewer
Mar 30, 2021
Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features.
reviewer1393488 - PeerSpot reviewer
Feb 23, 2022
FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us.
Paul Duxfield - PeerSpot reviewer
Jun 14, 2023
Stability-wise, I rate the solution a ten out of ten.
Ehab.Fawzy Mohamed - PeerSpot reviewer
Sep 27, 2022
The deployment is quick and simple.
 

Fortinet FortiToken Cons review quotes

Sikhumbuzo Mthombeni - PeerSpot reviewer
Feb 23, 2022
I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great.
CO
Sep 27, 2023
I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET.
AT
Jun 27, 2024
The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools.
Learn what your peers think about Fortinet FortiToken. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
JunedhRehman - PeerSpot reviewer
Dec 26, 2023
I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit.
MOHAN SUKUMAR - PeerSpot reviewer
Feb 5, 2024
Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process.
MM
Aug 10, 2023
Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side.
reviewer1543182 - PeerSpot reviewer
Mar 30, 2021
It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.
reviewer1393488 - PeerSpot reviewer
Feb 23, 2022
Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround.
Paul Duxfield - PeerSpot reviewer
Jun 14, 2023
It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions.
Ehab.Fawzy Mohamed - PeerSpot reviewer
Sep 27, 2022
The solution works well. We have nothing to complain about.