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Fortinet FortiToken pros and cons

Vendor: Fortinet

4.2 out of 5

27 reviews
87% willing to recommend

607 followers

Pros & Cons summary

Fortinet FortiToken is valued for its quick installation and flexible soft or hard token options, offering cost-effectiveness. Its seamless integration with Fortinet provides robust two-factor authentication, while the mobile app simplifies management with user-friendly features like push-button authentication and OTP reloading. However, it lacks comprehensive reporting and requires FortiAuthenticator for multiple FortiGate integrations. Support for older systems and consistent pricing also needs improvement, with enhancements needed for SMS and hardware solutions.

Buyer's Guide

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Prominent pros & cons

PROS

Fortinet FortiToken is highly valued for its ease of installation and quick deployment, allowing users to get up and running in minutes.

The integrated Fortinet security with the app facilitates seamless two-factor authentication, providing comprehensive security.

Fortinet FortiToken offers flexibility with both soft and hard token options, catering to different user needs.

Cost-effectiveness makes Fortinet FortiToken popular in price-sensitive markets, offering an affordable alternative to competitors like Palo Alto and Cisco.

The mobile application feature of Fortinet FortiToken is particularly beneficial for users, eliminating the need for hardware management and offering push notifications.

CONS

Fortinet FortiToken requires FortiAuthenticator for full implementation to use a token across multiple FortiGates.

Fortinet support requires improvement as issue resolution can be slow.

Pricing for Fortinet FortiToken lacks transparency and predictability, affecting budgeting for customers.

Fortinet FortiToken integration lacks support for Office 365 mail.

Configurational complexity and lack of context-sensitive help make Fortinet FortiToken setup challenging.

Fortinet FortiToken Pros review quotes

Sikhumbuzo Mthombeni

National Pre-Sales and Architecture Manager at Dimension Data

Feb 23, 2022

I believe FortiToken is the simplest to implement.

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CO

Senior Network Associate at AMCON, Inc.

Sep 27, 2023

I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter.

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AT

Project Manager at Saudi Arabian Military Industries (SAMI)

Jun 27, 2024

Fortinet FortiToken has a lot of RADIUS functionality.

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Fortinet FortiToken

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Network Infrastructure Engineer at Softrobotics

Dec 26, 2023

The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved.

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Head of computer systems at Indian Institute of Space Science & Technology(IIST)

Feb 5, 2024

The token-based authentication is good and modern aspect.

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MM

Security Manager at Yarix S.r.l.

Aug 10, 2023

I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose.

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reviewer1543182

Director at a comms service provider with 51-200 employees

Mar 30, 2021

Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features.

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reviewer1393488

Business Delivery Technology Services Leader at FIS

Feb 23, 2022

FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us.

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Technical Consultant at Spark New Zealand

Jun 14, 2023

Stability-wise, I rate the solution a ten out of ten.

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Ehab.Fawzy Mohamed

Chief Engineer at Hilton Worldwide

Sep 27, 2022

The deployment is quick and simple.

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Show 10 more reviews (out of 27)

Fortinet FortiToken Cons review quotes

Sikhumbuzo Mthombeni

National Pre-Sales and Architecture Manager at Dimension Data

Feb 23, 2022

I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great.

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CO

Senior Network Associate at AMCON, Inc.

Sep 27, 2023

I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET.

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AT

Project Manager at Saudi Arabian Military Industries (SAMI)

Jun 27, 2024

The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools.

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Fortinet FortiToken

Free Report: Fortinet FortiToken Reviews and More

Learn what your peers think about Fortinet FortiToken. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

831,158 professionals have used our research since 2012.

Network Infrastructure Engineer at Softrobotics

Dec 26, 2023

I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit.

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Head of computer systems at Indian Institute of Space Science & Technology(IIST)

Feb 5, 2024

Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process.

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MM

Security Manager at Yarix S.r.l.

Aug 10, 2023

Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side.

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reviewer1543182

Director at a comms service provider with 51-200 employees

Mar 30, 2021

It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.

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reviewer1393488

Business Delivery Technology Services Leader at FIS

Feb 23, 2022

Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround.

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Technical Consultant at Spark New Zealand

Jun 14, 2023

It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions.

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Ehab.Fawzy Mohamed

Chief Engineer at Hilton Worldwide

Sep 27, 2022

The solution works well. We have nothing to complain about.

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Show 10 more reviews (out of 26)

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Product Categories

Product Categories

Authentication Systems

Fortinet User and Device Security

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Fortinet FortiToken

Okta Workforce Identity vs Fortinet FortiToken

Fortinet FortiAuthenticator vs Fortinet FortiToken

Cisco Duo vs Fortinet FortiToken

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